Marie Valdez

This report describes the return on investment (ROI) framework that MFIs can use to estimate the net benefits of Mifos, an open-source platform for microfinance.

Technology solutions are expensive to acquire and maintain.MFI managers need to be able to estimate the benefits of installing a new information technology (IT) system before making a commitment to it. ROI modelling helps managers clear their doubts about technology implementation. It estimates the benefits from project… Show more

This report describes the return on investment (ROI) framework that MFIs can use to estimate the net benefits of Mifos, an open-source platform for microfinance.

Technology solutions are expensive to acquire and maintain.MFI managers need to be able to estimate the benefits of installing a new information technology (IT) system before making a commitment to it. ROI modelling helps managers clear their doubts about technology implementation. It estimates the benefits from project investment. Accurately measuring the ROI of technology projects is important for MFIs since they have limited resources. ROI modelling can be used to:

Evaluate whether projects are feasible;
Determine which project among several will bring the largest return;
Evaluate the actual value of projects after their implementation.
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This handbook serves as a tool for Financial Services Providers (FSPs) to increase the technical understanding of ADC platforms and to provide practical guidance on how to approach an ADC technology project. The handbook is structured as follows: 1) Chapter one provides an overview of ADCs and the technologies that underpin them; 2) Chapter two offers guidelines to develop a channel strategy, taking into account the internal and external factors that impact strategy decisions; 3) Chapter three… Show more

This handbook serves as a tool for Financial Services Providers (FSPs) to increase the technical understanding of ADC platforms and to provide practical guidance on how to approach an ADC technology project. The handbook is structured as follows: 1) Chapter one provides an overview of ADCs and the technologies that underpin them; 2) Chapter two offers guidelines to develop a channel strategy, taking into account the internal and external factors that impact strategy decisions; 3) Chapter three outlines the different components of a technology platform, aiming to provide guidance on how the channel strategy can be mapped to a specific technology platform; 4) Chapter four highlights the importance of identifying requirements and outlines the steps involved in selecting the right provider and solution; and 5) Chapter five introduces a best-practice implementation methodology and key considerations for a successful implementation. In addition, the chapter discusses how a channel should be monitored, maintained and scaled up after going live. Show less