Luis Majano

🚖🚗 Used Car Managers, General Managers, Dealer Principals & Automotive Professionals 🚘🚙 Drive more eyes to your inventory and watch your sales take off! 👀🧨🚀 Friday, November 1st, starting at 9AM EST/ 6AM PST... Join John Ellis, David Long, Brian Kramer, Jasen Rice, and other automotive superstars as they share their best kept secrets on how to make your inventory irresistible and Get More 👀 Eyeballs on David Long’s All Things Used Cars. Jump into the conversation or be a 🪰 on the wall like me! Either way, you’ll walk away with amazing insights and actionable tips that you can implement at your dealership TODAY to make you and your bottom line better immediately. 💰🤑💵💲 👀 in the comments for a link to RSVP. You'll be texted a reminder once the room opens up. #automotive #autodealers #automotiveindustry #carbusiness #automotivesales #newcarsales #usedcarsales #usedcardealer #sales #davidlong #episode179

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🚙Used Car Managers🔥 🔥General Managers🚗 🚘Dealer Principals🔥 🔥Automotive Professionals🚖 If you’re not looking at customers this way you are losing money hand over fist!✋✊🤯 Larry Feldman of Career Changers USA shares this simple yet brilliant mindset on David Long’s All Things Used Cars. Every Friday morning at 9AM EST/6AM PST… Jump into the conversation or be a 🪰 on the wall like me! Either way, you’ll walk away with amazing insights and actionable tips that you can implement at your dealership TODAY to make you and your bottom line better. 💰🤑💵💲 👀 in the comments for a link to the full episode replay of Non-negotiables For Success.. #automotive #autodealers #automotiveindustry #carbusiness #automotivesales #newcarsales #usedcarsales #usedcardealer #sales #cardealership

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🔥Fixed Ops Managers🚙 🚙Used Car Managers🔥 🔥General Managers🚗 🚘Dealer Principals🔥 🔥Automotive Professionals🚖 The Fixed Ops Doc, Michael Barich shares the key metrics the best dealers in the country measure to recondition their vehicles with intesity. David Long’s All Things Used Cars... Every Friday morning at 9AM EST/6AM PST. Jump into the conversation or be a 🪰 on the wall like me! Either way, you’ll walk away with amazing insights and actionable tips that you can implement at your dealership TODAY to make you and your bottom line better. 💰🤑💵💲 👀 in the comments for a link to the full episode replay of Recon Intensity. #automotive #autodealers #automotiveindustry #carbusiness #automotivesales #newcarsales #usedcarsales #usedcardealer #sales #cardealership

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🔧 Why Customer Service is Key in Automotive Servicing Industries 🔧 In my opinion. "Exceptional service isn’t optional—it’s essential!" Here’s why: #Retention: Loyal customers return. #Referrals: Happy clients spread the word. #Trust: Clear communication builds confidence. #Reputation: Sets you apart from competitors. #Feedback: Improves and adapts services. #Revenue: Satisfied customers spend more. #Fewer Complaints: Good service reduces disputes. I believe, 💡 In an industry driven by trust and expertise, excellent service isn't just an option—it's essential. What strategies do you use to enhance customer satisfaction? You can share it!!!

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🔥🚘🚙 Used Car Managers, General Managers, Dealer Principals, and Automotive Professionals 🚙🚘🔥 Glenn Lundy shares his strategy to keep your used car inventory levels from getting out of whack. David Long’s All Things Used Cars... Every Friday starting at 9AM EST/6AM PST. Jump in the conversation or be a 🪰 on the wall like me! Either way, you'll walk away with profit-boosting insights and actionable strategies to grow your bottom line. 💰🤑💲 Look in the comments for a link to the full replay of Rethink Your Used Inventory. #automotive #autodealers #automotivemarketing #automotiveindustry #carbusiness #automotivesales #newcarsales #usedcarsales #usedcardealer

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🔥🚙 🚀Leaders, Managers, Dealer Principals, and Automotive Professionals 🚗🔥🚀 WARNING: This topic is going to be so hot we need to have a firefighter present at all times. 🔥👨‍🚒🚒🧯😃 This Friday, June 21st, starting at 9AM EST/ 6AM PST... David Long leads an hour long conversation with John Ellis, Brian Kramer, Brian Miller, Alex Flores, and more of automotive’s sharpest minds as they discuss how progressive discipline can transform your workplace culture, enhance employee performance, and foster a fair and supportive environment within your organization. David Long’s All Things Used Cars. Jump in the conversation or be a 🪰on the wall like me! Either way, you'll walk away with profit-boosting insights to grow your bottom line immediately. 💰💲💵💪🤑 Look in the comments for a link to RSVP. You'll be texted a reminder once the room opens up. #AutomotiveIndustry #LeadershipDevelopment #EmployeePerformance #WorkplaceCulture #ProfitBoostingInsights

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The used car department can be tricky. I love the freedom of it, though. Unlike with new car departments, dealers aren’t handcuffed by OEM-imposed rules, regulations, or rebate programs. They can write the operating manual for how things are done within their used car department... They decide how to source and acquire vehicles. They determine how to approach pricing. They choose it all. As we know, with great power comes great responsibility. When it comes to their used car departments, dealers are free to make decisions that determine whether they succeed or fail. To succeed, dealers must consult the data, try different strategies, study what works, and, ultimately, build a department that can be relied on as the backbone of the business. Dealers will have different ideas, strategies, and approaches for running their used car departments. However, the data is clear on this point: If you want to maximize your revenue, price cars to sell. Jasen Rice has worked with 1000s of dealerships over the years. Through his work, he has found that a dealer selling 40% over 40 days old or 30% over 60 days old is likely losing something like $200 a pop on average. The difference between successful dealers and those who struggle is how quickly (or slowly) they turn inventory. Realizing the significance of this, Jasen and his team devised “the first 30” strategy. The premise is simple: If you increase the number of cars you sell in the first 30 days they’re on your lot — the goal for dealers is to sell at least 60 to 70% of vehicles in the first 30 days, according to Jasen — you will increase your gross and net profit. As Jasen points out, the challenge is that dealers get a fresh car and want to give it a shot to sell at a higher price, so they jack up the price for a bit and kill their turnaround time, hoping to make a few extra bucks on that one car. Please don’t make this mistake. The data doesn’t lie. Price cars to sell. Sold > For Sale #dealers #usedcars #retailautomotive

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Automotive dealerships 🚨 listen up!!! You probably won’t like it. But it’s true. You can get better and break all of these weak ass habits developed over the last three years and correct or you can get smoked. Linkden is really quite lately…All the record breakers have all but disappeared. Let’s talk about it. For the last three years we got paid 230% of the money with 12% of the effort and skill. Our customers service is at an all time low.. Managers are blaming the owners and owners are blaming the managers… You both need to blame yourselves. You stopped training , you stopped growing and you allowed this mediocrity and low standard to creep into your lives and into your companies. Sales ppl don’t know how to shake a hand.. Handle an objection.. Work service… Make out bound calls.. Handle inbound calls.. You know… The basic shit that makes you win. Im doing these calls to reset… I’m bringing back the art of sales, the art of customer service , the art of a good attitude, the art of leadership, and the mentality of a warrior. I’m watching people give it ALL BACK! This is your wake up call. Shut your store down for 1 hour. And let’s correct for the rest of the year. The magic you are looking for is in the training and developing people that we have not done. I’m going to do it with you. Bring all departments even the receptionist! We are all LEVELING UP and raising our standards!!! DM me “DEALER TRAINING” for the link 🔗 Tomorrow 9 am PST let’s BE THE CHANGE we want to see.

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🔍 Unlocking the Hidden Value of Your Dealership Database for Higher ROI! In today’s competitive automotive landscape, every dealership has a goldmine right at its fingertips – its database. A well-maintained, effectively utilized database isn’t just a list of past customers and leads; it’s a powerful asset driving measurable ROI and long-term success. Here’s how leveraging your dealership’s database can make all the difference: 1️⃣ Enhanced Customer Retention: With insights from the database, we can stay connected with customers long after the initial sale. Personalized follow-ups, timely service reminders, and targeted campaigns keep customers engaged, ensuring they return to us for their next vehicle or service need. 2️⃣ Improved Lead Conversion: Our database tells us who our high-intent shoppers are. By tailoring our messaging to these leads, we nurture their journey from inquiry to purchase more efficiently, increasing our chances of closing the sale. 3️⃣ Data-Driven Decision Making: Your database isn’t just a record of past interactions – it’s a roadmap to better business decisions. By analyzing customer preferences and behaviors, we can adjust our inventory, pricing, and promotions to meet real-time market demand, ultimately boosting profitability. 4️⃣ Targeted Marketing: Using our data, we can segment audiences by purchase history, preferences, and engagement, enabling us to deliver tailored marketing campaigns that resonate. This approach maximizes marketing ROI by focusing on customers most likely to respond. 5️⃣ Predictive Insights for Service Revenue: A robust database helps us predict maintenance needs, allowing proactive outreach for service appointments. This keeps vehicles running smoothly and builds customer loyalty, while driving consistent revenue to our service department. Investing in and utilizing our dealership’s database isn’t just about improving customer experience—it’s about fueling long-term growth and maximizing ROI. Let’s turn data into our dealership’s competitive edge! 🚀 If you got this far in the post and feel that I can be of assistance reach out I am here to help. #AutomotiveROI #DealershipSuccess #CustomerRetention #DataDrivenMarketing #AutomotiveIndustry #DealershipDatabase #BusinessDevelopment

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🚀 Exciting News from Morris Automotive! 🚗🎉 Our recent targeted marketing campaign, focusing on Hispanic communities in need of car repair services, has yielded remarkable results! 🌟 By sending mailers in Spanish, running a Spanish-only social media blitz, and more, we've seen a 37% increase in sales from minority customers. 📈 Embracing diversity is vital for any business's success. Adapting to meet the needs of a diverse population is HUGE. That's why we're installing Alexa translators at each service counter this week to break down language barriers. 🌍💬 At Morris Automotive, we're not just after a piece of the pie... We're going for the whole thing! 💪💪💪 #DiversityInBusiness #SuccessStory #CustomerExperience

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BMW of Wichita Cuts Space Needs by 85% and Optimizes Auto Parts Warehouse Case Summary Dealer turbocharges speed and security, cuts space needs by 85%, and optomizes their auto parts warehouse with Modula VLM BMW of Wichita is a luxury car dealership in Wichita, Kansas, owned by the Walser Automotive Group. With the opening of a new dealership facility, they needed help with inventory parts organization. After seeing it in action, they purchased a 19-foot tall Modula vertical lift module (VLM) to store 85% of their inventory on the first floor of their parts department. This gave them the room they needed on the shop floor while keeping all of their inventory right at their fingertips. The Challenge Inventory parts storage and management needed in one location Like many auto dealers, BMW of Wichita handles a wide range of parts and components. These are valuable items and are subject to theft. The dealership was storing them on two levels, which made it time-consuming to retrieve them and track inventory. It also wasn’t the best way to put the dealership’s space to use, so it wanted to find a way to properly optimize its auto parts department. The Solution One Modula vertical lift module installed on the shop floor to securely and conveniently store all inventory parts The BMW dealership of Wichita purchased a single 19 foot-tall Modula vertical lift module (VLM) with a storage capacity of 2,966 cubic feet within an overall footprint of 154 square feet. At first, Parts Manager Bob Carlini couldn’t believe that a vertical lift module could solve their space and inventory issues so efficiently. “It’s a no-brainer to have this and save on the expense of the real estate. We needed more space,” he said. “After I saw it, I believed that it could happen. It works!” The fully adjustable partitions within the VLM trays allowed them to fit all part sizes and shapes conveniently in one location. Another advantage is the security feature that restricts access to certain personnel. This traces user access to ensure high-value items are safely stored and monitored. Modula’s WMS inventory control software was seamlessly integrated into their CDK Global Dealer Management System. This made daily tasks, such as receiving, picking, and putting away products, faster and more accurate. Additionally, is ensured the parts department team will always have the right parts in stock. The addition of a Modula VLM to their parts department has greatly organized the BMW dealership, optimized their daily operations, all while saving them room on their shop floor. “I’d recommend the Modula to anyone in the Automotive Parts Department business, “says Parts Manager Bob Carlini, “anybody in any kind of field that needs their inventory right at their hands.” #automotive #logistic #warehousing #supplychain #management #khodro #inovation #productivity

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The power of data can transform your dealership, especially in terms of understanding customer affordability. You can watch it to learn more. 👇

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Quick tip for my Automotive Professionals Reverse Engineer Your Pay Plan How much $ do you want to make? How many units do you need to sell to generate that income $ There are 8 Ways to Sell a Car 1. Fresh Lot Up 2. Internet Leads 3. Prospecting 4. Previous Customers 5. Referrals 6. Phone-Ups 7. Service Drive 8. Social Media Each Way has an “Average” Closing % Where are you getting your units? are you maximizing all 8 ways? How many people do you need to see? Do you have a plan? Want to learn more? Inbox me!

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🚖🚗 Used Car Managers, General Managers, Dealer Principals, & Automotive Professionals 🚘🚙 There’s no instruction manual for winning in the car business. Success comes down to focus and one simple rule: FITFO (Figure It the F*** Out). 💡 Join top automotive pros like Roger Hendon, Jr., Michael Dorazio, David Long, Thomas Ieracitano, Katie Lamphere, and more for a no-nonsense conversation on Extreme Ownership and how to tackle the hard stuff head-on. Friday, November 22nd, starting at 9AM EST/ 6AM PST... David Long’s All Things Used Cars. Jump into the conversation or be a 🪰 on the wall like me! Either way, you’ll walk away with amazing insights and actionable tips that you can implement at your dealership TODAY to make you and your bottom line better immediately. 💰🤑💵💲 👀 in the comments for a link to RSVP. You'll be texted a reminder once the room opens up. #automotive #autodealers #automotiveindustry #carbusiness #automotivesales #newcarsales #usedcarsales #usedcardealer #sales #humanresources #leadership #employeeretention #davidlong #episode182

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