About
With over 16 years of experience at Bank of America, I currently serve as a Business…
Contributions
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A promising leader is falling short on performance. How can you help them reach their potential?
In my experience, someone who's performance is struggling often needs guidance rather than criticism. Its important to first begin by identifying the root cause- whether it's a skills gap, lack of clarity, or personal challenges. Open a constructive dialogue, providing honest feedback and setting clear expectations. Offer targeted support, such as mentoring or training, and encourage a growth mindset. Recognize their strengths, and help them leverage these in overcoming obstacles. By fostering an environment of trust and continuous learning, you can help them unlock their full potential and turn challenges into opportunities for growth.
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You're a data analyst in a team setting. How can emotional intelligence enhance your performance?
Emotional intelligence (EI) is a game-changer in data analytics, especially in a team setting. It allows you to better understand and manage not only your emotions but also those of your colleagues. This leads to improved communication, collaboration, and problem-solving. By being attuned to the emotions and motivations of others, you can present data-driven insights more effectively, ensuring that your message resonates with the team. EI also helps you navigate conflicts, build stronger relationships, and foster a positive team environment, ultimately driving better decision-making and outcomes. In a field driven by data, emotional intelligence brings the human element that truly makes a difference.
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Here's how you can navigate challenges and obstacles in the feedback and evaluation process as a team leader.
Inviting team members to assess their own performance before providing feedback helps to set them up for success. When self-evaluation is encouraged, it promotes self-awareness and can often highlight areas that I might not have considered. It also fosters a sense of ownership and accountability for my performance.
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Here's how you can navigate challenges and obstacles in the feedback and evaluation process as a team leader.
Clearly defining what success looks like and what is expected from each team member has been one of the key ways my leaders have been able to simplify the feedback process for me. This clarity helps in aligning my personal objectives with team goals and makes the evaluation process more straightforward and objective.
Activity
Experience
Education
Volunteer Experience
Courses
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HOLA BRIDGE Experience
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IGEN Generational Ambassadors Program
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Next Level Leadership Program
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Women in Technology Mentor Program
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Honors & Awards
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2023 Global Volunteer Honor Roll
Bank of America
The Global Volunteeer Honor Roll recognizes employees who commit 25 hours or more in volunteering within their communities.
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2022 Global Diversity & Inclusion Award Nominee
Bank of America
Honors and recognizes teammates for their incredible achievements and contributions to make an impact locally and globally through exemplary volunteerism and exceptional leadership in the ideals of diversity, inclusion and equality.
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2021 Valiant Award
Bank of America
The Valiant Award recognition program celebrates teammates who are making extraordinary contributions to our business, our team and our communities. Nominated for contributions in Innovation category.
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2020 Consumer Client Services Business Controls Above & Beyond Controls Award
Bank of America
For work with multiple initiatives including control enhancements and support of CFPB exams, several awards were issued throughout 2020 from the CCS Business Controls line of business in recognition of efforts and actions exceeding the expectations required.
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2019 Global Volunteer Honor Roll
Bank of America
The Global Volunteeer Honor Roll recognizes employees who commit 25 hours or more in volunteering within their communities.
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2019 Global Diversity & Inclusion Award Nominee
Bank of America
Honors and recognizes teammates for their incredible achievements and contributions to make an impact locally and globally through exemplary volunteerism and exceptional leadership in the ideals of diversity, inclusion and equality.
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2018 Global Volunteer Honor Roll
Bank of America
The Global Volunteeer Honor Roll recognizes employees who commit 25 hours or more in volunteering within their communities.
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2017 Consumer & Small Business Performance Excellence Award
Bank of America
The Consumer & Small Business Performance Excellence Award program recognizes employees who have performed beyond expectations and excelled in their role during the most recent quarter.
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2016 Retail, Preferred & Small Business Performance Excellence Award
Bank of America
The Retail, Preferred & Small Business Performance Excellence Award program recognizes employees who have performed beyond expectations and excelled in their role during the most recent quarter.
Organizations
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LGBTQ+ Pride Enterprise Team
Learning & Development Co-Chair
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Hispanic/Latino Organization for Leadership & Advancement Enterprise Team
Communities Co-Owner
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Intergenerational Enterprise Team
Communities Owner & Strategist
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Employee Engagement and Inclusion Council
Diversty & Inclusion Pillar Chair
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LGBTQ+ Pride Employee Network Virtual Chapter
Chapter Co-Chair
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Hispanic/Latino Organization for Leadership & Advancement Employee Network Virtual Chapter
Board Member
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Leadership, Education, Advocacy and Development (LEAD) for Women Employee Network Philadelphia Chapter
Communications Chair
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LGBTQ+ Pride Employee Network Virtual Chapter
Business Insights Pillar Co-Chair
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Hispanic/Latino Organization for Leadership and Advancement Employee Network Delaware Chapter
Communications Co-Chair
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