Kristin Elliott, CSM

Amplify your success … with Thunder! Some select quotes from this summary (5 minute) interview by our CEO, Carter Wigell with Fiscal Note VP, Sales Operations & Excellence -- Jeff Wilsey: “I treat them (Thunder) and they act as a part of my team…it’s added value to our culture. We treat them like family and they treat us like family. Here’s how I measure success: what are we getting done to improve efficiency? We got more done in the first 6 months of the partnership than I did since I started here at FiscalNote” #amplify #thunder #salesforce #dreamforce

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💡 With Dreamforce coming, probably a good time to look at how best to keep your Salesforce data safe. Definitely a priority, and a recent HYCU, Inc. blog has all the insights you'll need! Or, most of the important ones! 🛡️ Whether you're looking to strengthen existing backup strategies or learn more about automated recovery solutions like HYCU R-Cloud, give this post a read. #BackThatSaaSUp #ModernDataProtection Check it out here 👇

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Today Salesforce announces new proprietary AI models including: 🔹 xGen-Sales: trained and designed to power autonomous sales tasks with Agentforce 🔹 xLAM: a family of Large Action Models designed to handle complex tasks and generate outputs

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“With his experience -- in particular, his time guiding Einstein Analytics -- Karkhanis is a strong choice to take over as ThoughtSpot's new CEO.” These are words from Doug Henschen, VP and Principle Analyst at Constellation Research, Inc., in Eric Avidon's TechTarget article, exploring Ketan Karkhanis' appointment as ThoughtSpot's new CEO. Excited to enter the next chapter! Take a read of the article at the link to learn more about the industry response 🎉

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👀 Want to learn how Salesforce prepared for Gen-AI internally? Join us for an interview with Salesforce CIO, Juan Perez on August 29th at 10am PST. In this interview we'll hear the 6 steps Salesforce followed, get best practice resources and see a demo.

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What makes Own Company different? Why do customers choose Own?   Check out this short video where our colleague Graham Russell breaks down why Own is the clear choice for protecting your Salesforce data. #SaaS #Salesforce #Innovation #Own #OwnCompany https://lnkd.in/gnB47Edy

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SugarCRM's 2024 State of CRM Report surveyed more than 800 sales, marketing, service, and IT professionals. See insights uncovered from their report, plus an action plan to follow as you work to get the greatest return from your CRM investment. https://sgrcrm.co/4eOWyCO #CRM #marketing

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The latest issue of Salesforce Futures Magazine explores what the future of work might look like, and how #AI can help us create a more human workplace. Explore the Shapes of Work powered by AI here: https://lnkd.in/gb87C2hf

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So proud to be closely associated with many of the innovations from #dayforce to help customers navigate the complexity crisis. Here is a great post summarizing how we are empowering customers with business agility in these ever-changing times. #makesworklifebetter

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The world is changing at a scary pace, so it’s crucial to keep in mind what really matters: the people behind every screen, phone call, and interaction.   Participating in the #MobileWorldCongress in Barcelona earlier this year while representing SAP and having the opportunity to chat with Saksham Sharda was truly a highlight.    For me, there's nothing more rewarding than ensuring our #Customers are happy while prioritizing #sustainable customer value and #Innovation. And, as a #Leader, my top priority is championing a #diverse and #inclusive team, empowering every member to reach their full potential.    I'm genuinely proud to be part of a company that is deeply committed to putting the well-being of people, the health of our customers’ businesses, and society and economies at the center of everything we do.   With #AI by our side, we're transforming how we embrace #DEI in the workplace.   #MobileWorldCongress #DiversityandInclusion #AIInnovation #IA #LLms #IoT #Innovation #MWC24 #CustomerValueJourney #Sustainability #SAP

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In a complex selling environment, businesses need to improve the seller experience, drive more revenue, and optimize how they go to market. New capabilities for @Salesforce Revenue Lifecycle Management address these challenges by providing an AI-guided quoting experience for direct sellers and more:

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Get excited, because the Q2 update is here! 🎉 With increased efficiency, streamlined operations, and a more integrated approach to managing customer relationships, your SugarCRM experience will be better than ever. Dive into what's new here: https://sgrcrm.co/3woqogo #CRM #CX

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It's time to let marketing, sales, and service teams finally work together! 🤝 Take a peek at SugarCRM's interactive overview to learn how the platform can help unite your teams for a better CX, customer retention, accelerated growth, and more! 👉 https://sgrcrm.co/3Z1lfpO #marketing #sales #CRM #CX

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Get the scoop on top news from Salesforce's World Tour NYC including: ✅ #DataCloud offerings to unlock trusted business and customer data ✅ The new Zero Copy Partner Network which makes connecting data outside Salesforce even easier ✅ General availability of Einstein Copilot and new Copilot actions Watch here #SalesforceTour

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With digital experiences at our fingertips, customers expect personalized, efficient interactions across multiple channels. Organizations that fail to deliver risk losing them. The combined power of Salesforce Service Cloud, Einstein, Data Cloud, and MuleSoft comes into play, creating a customer service ecosystem greater than the sum of its parts. #CustomerService #Salesforce #DigitalTransformation

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