John Harden

🔓 Unlocking with Trips: The Power of AI We’re combining Travefy’s unmatched content and supplier integrations with the power of A.I. so you can import bookings and information faster than ever. Watch the recording for the Product Roadmap webinar to learn about this upcoming feature: https://lnkd.in/gAk5FG2u

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🔍 Are your communication tools causing more headaches than harmony? It’s time to simplify. Our latest blog dives into the hidden costs of juggling multiple platforms and how unified VoIP solutions can save your #KansasCity business time, money, and sanity. 🧠💼 Discover how Towner can streamline your operations and enhance cybersecurity, all while cutting down on those pesky overhead costs. Ready to make your communication strategy work for you? 👉 Read more here: https://lnkd.in/gce56Kam #UnifiedCommunications #VoIP #BusinessEfficiency #Cybersecurity #KansasCityBusiness #SmallBusinessSolutions #CostSavings

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You've got a lot on your plate, we get it! 🍽️ Regardless of your workload, your clients want to see results 🤷‍♂️ That's why #SOCSoter allows you to specifically customize escalations (per client 😉) in our centralized portal. Efficiency starts with #SOCSoter ➡️ https://ow.ly/275R50RBXYL

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The TailWind team is headed to #ITW next month! We'd love to see you there and chat about what we can do to simplify your enterprise IT – reach out to Tom today to set up a meeting: [email protected] #ITW2024 #enterpriseIT #TailWind

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Ever heard of Zombie 🧟Streams? Here’s a real-life situation we can all learn from: An enterprise client complains that called parties often cannot be heard >> At first glance SIP and RTP look good. Analysis reveals:  ᨉ Cisco bug: RTP of previous (!) calls sometimes just doesn‘t stop ᨉ These “Zombie streams” contain silence & go on for days and weeks ᨉ Receiver discards packets of the valid stream Boom💥. Problem solved. #RTP #VoiceMonitoring #VoIP #VoiceQuality #Telcos #Voipfuture

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Dreading the handoff between sales and project delivery? Eliminate them! With Copper's Pipelines, you can say goodbye to those gaps. 👋 Our VP of Product, Luke Lihou, shares how our platform combines CRM and project management, keeping everything in one place — not 10. 😌 #CopperCRM #Pipelines #ProjectManagement

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🍿🎥🤑 NEW SALES STRATEGY ALERT: What does "Legacy Hardware" mean for a data center? Legacy hardware doesn't just mean "old." In fact, legacy hardware presents big business opportunities for channel partners and their customers. Watch the video to learn more. It's time to rethink legacy hardware. Cover your assets with CloudCover.™ https://hubs.ly/Q02wqvMS0 #datacenter #legacyhardware #contentmarketing #channelpartners #builtformaintenance

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New RevTech Episode out! 🚀🚀 LeanData showed us how they enable hundreds of GTM & sales workflows for customers to grow revenue 📌 📌 Christine Maxey wowed us with her retention programs & revops knowledge 💡💡Hendrick Lee's product chops gave us a new lens into market trends and AI Check out the recap blog and listen to the full episode here: https://lnkd.in/eimPNqty #b2b #saas #revenueprotection #orchestration

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Out-of-the-box CRMs simply cannot compare to custom CRM solutions. Schedule a demo with AWI today to see how custom CRMs may benefit your business. https://ow.ly/fvgl50UcXj3

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If Churn is a problem Then a Customer Experience revamp is the solution It's just that simple. If you are losing Customers You're CX GTM plan is BAD or Nonexistent The latter is often the case for VoIP companies. If you want to retain your base (and we all do) You need to feed your CX machine You need to define your CX mission You need to communicate your CX strategy to your team You need to unify your team around CX You do this 👆 and those churn reports will look better because... Great Customer Experience keeps the A$$ES in the Seats #cx #customerexperience #customersuccess #voip

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Want to learn more about how Altify simplifies selling? Watch this video overview and see why we're the only vendor uniquely positioned at the effective intersection of a software provider and training partner. ⬇️ https://lnkd.in/gxhs9h8D #AccountPlanning #Altify #Salesforce #SalesSoftware #Selling

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Presales isn’t just part of the process—it is the process. Join Chad Wilson, VP of Operations at 2Win!, at DEMOFESTx East Coast for: Building a Winning Product Experience Machine 🏆 Today's buyers expect a seamless mix of self-service tools + personalized engagement. This session is all about how #presales teams can: - Transform product knowledge into powerful, self-guided content - Meet buyers where they are—with the right content, at the right time - Create smooth transitions from exploration to tailored conversations If you want to crush expectations and create an unbeatable product experience, this one’s for you. 👉 Register now: https://lnkd.in/gk2hwdb2

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Can presales & PMM alignment be a secret weapon for GTM success? We think so. Join James Kaikis Kaikis Head of Go-To-Market and Meghan Spork, Product Marketing Lead as they take a deep dive into how to maximize the relationship between these critical stakeholders. They’ll cover:  Why alignment is crucial between presales and product marketing teams Some common misconceptions about these stakeholders and their functions How should presales & PMMs should work together tactically How to measure results that impact revenue and overall GTM success RSVP here: https://lnkd.in/gkvRFP-K

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Zumper is creating opportunity for everyone to live better — from one fresh start to the next. User experience is of utmost importance, which is why they decided to leverage Stream’s chat API to improve the overall rental journey. Read more about Zumper’s experience with Stream: https://hubs.ly/Q02tPWgN0

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In episode #153, I tackle bookings data. I see problems over and over in how SaaS companies track or don’t track bookings data. - New ARR - Expansion ARR - Contraction ARR - Renewals - Feed S&M metrics Primer on software bookings: https://lnkd.in/gRW6AWsm Listen to the episode here: https://rpb.li/2p1v #SaaS

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One of ENTOUCH's Core Values is "We will obsess about completion." Listen as Natiyah Gray, a Customer Success Manager, explains why this is her favorite core value and how it impacts her outside of work. #corevalues #teammembers #keepENTOUCH

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Here’s the Fall 2024 Document Automation Software Customer Success Report in which Windward Studios is named as Rising Star by FeaturedCustomers Get the full report here: https://lnkd.in/gY9Rw39q #report #customersuccess #software #b2b #Document #documentautomation

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