John Gannon

We're launching the inaugural edition of Beyond Benchmarks, a deep dive into the metrics and trends observed across the early-stage enterprise cloud market. This is the first look at some of the business data around GenAI in SaaS. Some initial observations: 1) 60% of SaaS companies have already integrated GenAI into their offerings (60% of these as part of their current product and 40% as a new product), and an additional 20% are planning to do so this year. Almost half aren't monetizing these features. Those that are are primarily experimenting with both usage-based and flat fee pricing models. 2) Most companies are utilizing OpenAI as their primary LLM, but many are experimenting with multiple models - and we are noticing an early trend towards intelligently routing GenAI inference requests to different models based on cost, performance, and security. 3) Though we are in the initial innings of GenAI, we are seeing some positive signals - companies that implemented GenAI had 7% higher NDR than those that did not. Still early days, but we'll be doing this benchmarking report regularly to track and share how things progress in this new era. Link to report in comments.

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The story of Eon starts years before our investment. We identified Ofir Ehrlich as a special operator, and he helped us across multiple deal processes; in the meantime becoming a great and loyal friend to Vine and to me personally. Fast forward to the end of 2023, Israel has just been caught blindsided by a devastating Hamas attack on October 7th, the country was in disarray, but that didn’t stop Ofir from bringing the gang back together to ideate on their next big idea. And, surprise, it wasn't in AI. On November 29th, as we sensed this would become one of the most competitive deal processes in Israel, we were fortunate to have the opportunity to introduce Shaun Maguire to Ofir over lunch in our office via Dean Meyer. Shaun was in Israel on a righteous mission to show Elon Musk the atrocities of October 7th and resilience of the Jewish nation. We as a firm know when we can go alone, and when we need / want to partner with the multi-stage firms, in this case Sequoia. Ofir would easily raise a large seed, and it would be an obvious seed investment for most firms out there, given the incredible founder-market fit of Ofir plus his stud co-founders, Ron Kimchi and Gonen Stein. Once the market caught wind of the fact that this prospective founder was quickly moving from “ideating” to potentially being pre-empted, the conversation in a week shifted from “get to know you” to Sequoia Capital / Vine Ventures, L.P. need to earn the right to partner with these founders, together. We quickly went into diligence mode, speaking with experts in the backup space, incumbents, and potential customers. Within a week, the insights that Ofir had described to us were validated, and it became clear that this was an n of 1 team to go and build a solution in this category, which could become among the largest in enterprise software. We are extraordinarily grateful that Ofir chose to work with us and that Sequoia remained loyal to Vine as we navigated the deal process together. Since then, Ofir, Gonen, and Ron have built one of the highest caliber teams we have ever seen, and have worked with some of the largest corporations in the world, allowing them to have a holistic view of their cloud assets and ensuring that they are available, even in the case of a ransomware attack or human error. Following this progress, in just 8 months the company has rapidly completed both their Series A (Tal Morgenstern, Lightspeed + Omri Casspi) and Series B financing led by the wonderful folks at Greenoaks. With that, we are grateful and excited to be a part of the Eon journey, and look forward to working closely with the team as they build the next great enterprise software company out of this small but mighty country. Am Yisrael Chai. Let's go Eon! Daniel Povitsky Demren Sinik Barak Kaufman Alex Moskowitz Racheli Adler John McIlree https://lnkd.in/e8fvVCji

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Platforms are in, point solutions are out as the healthcare AI category leaders come into focus this year. In conversation with Shelby Livingston at Endpoints News, I shared: 1. Why AI-first companies have the greatest platform potential and heuristics for identifying these opportunities at the earliest stages, 2. How companies are differentiating through co-development and distribution partnerships with leading healthcare institutions, and 3. Strategies for navigating anemic budgets and constrained market sizes through business model innovation such as AI-enabled services and pay for performance models Read more here: https://lnkd.in/dJWqv_zC Bessemer Venture Partners Abridge #healthcare #lifesciences #AI #generativeAI

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📈 Curious about the startup scene in Massachusetts? Explore our detailed funding list featuring startup names, HQ locations, and investor info. Perfect for investors and entrepreneurs alike! Check it out: https://lnkd.in/dAp3xj-Q #startup #startups #venturecapital #funding #vc #managementconsulting

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Great article from PitchBook on why domain expertise amongst VCs matters. TL;DR -- in verticals like healthcare, having investors with high amount of domain expertise can result in up to 40% higher odds of achieving an IPO, 20% higher chance of being acquired and 30% higher chance of an overall successful exit. Importantly, the marginal value of having investors with domain expertise varies by sector and stage, and is not uniform, so your mileage may vary, and generalist investors still have a very important role to play in the venture ecosystem. https://lnkd.in/dXpi8gzm Curious to hear from founders: Do you have examples of seeing specialist investors be helpful in unique ways that you can share? Or alternatively, do you have an experience with a generalist investor who has been more helpful than the specialists?

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Check out this survey from our friends TSIA

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Proud to have supported Wander in securing their recent $1M extension seed round! 🚀 This achievement underscores a crucial lesson in startup growth: success in follow-on funding rounds demands strategic thinking and unwavering dedication to hitting key milestones. Wander's team, led by the visionary AJ Brau, has exemplified this perfectly. Their journey from concept to a global, AI-enhanced interactive mapping platform is a testament to the power of customer-centric innovation and persistent execution. It's been a privilege to guide them through our Value Creation program, helping translate potential into a robust, actionable strategy. To aspiring entrepreneurs: remember, each funding round presents unique challenges. While initial rounds often focus on your idea, vision, and promises, follow-on rounds require solid achievements and compelling arguments supporting your actual execution. Key points to consider: 1. Expect your initial plan to evolve; investors understand that perfect 1:1 execution is rare. 2. Be prepared to showcase your decision-making process and how you've adapted to challenges. 3. Governance and operational mechanics will be scrutinized more closely in later rounds. 4. Focus on creating tangible value, hitting your targets, and effectively communicating your progress and learnings. Remember, each round is an opportunity to prove your ability to execute and adapt. The capital will follow well-executed strategies and demonstrated results. Congratulations to AJ and the entire Wander team! Your hard work is paying off, and I'm excited to see where this new funding takes you. Read more about Wander's journey and innovative approach here: https://lnkd.in/dE-9n8_2 #StartupSuccess #VentureCapital #TravelTech #Innovation #ValueCreation #Utah #Advisor

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Exciting News: Schematic is publicly available and we’ve raised $4.8M in seed funding! 🚀 I’m pumped to share that Schematic is now publicly available! We've also raised $4.8M in seed funding, led by MHS Capital with participation from NextView Ventures, Active Capital, Atlanta Ventures, and Ritual Capital—along with support from incredible founders of companies like CrowdStrike, LaunchDarkly, and Salesloft. A big thank you to our investors for believing in us, to our customers for guiding us, and to Benjamin Papillon, Jasdeep Garcha, Giovanni Hobbins, Vladyslav Len, Youssef Salah, Christopher Brady, Joseph Chrzan, Mohammed Almusaddar, and Markiian Simkiv for the opportunity to build this together. ➡️ Solving the last mile of pricing & packaging At every startup, one thing is certain: pricing and packaging will always change. Product and engineering teams shouldn’t have to reinvent the wheel every time this happens. Most companies hard-code pricing and packaging into their applications, making it slow and painful to evolve as market demands shift. ➡️ What We’re Building We're building Schematic to transform pricing and packaging for B2B SaaS companies by getting product and engineering teams out of billing projects. With Schematic, B2B SaaS companies can change pricing & packaging without code changes or billing refactors. ➡️ How It Works With just a few lines of code, businesses can implement pricing and packaging into any application—end-to-end—from feature delivery through billing and customer experience. Quickly roll out new features and tie them to your pricing plans. Target specific plans to customers and adjust them without engineering support. Experiment, scale, and manage pricing & packaging operations: trials, plans, limits, entitlements, metering usage, handling exceptions, provisioning customers, & embedding front-end purchasing components —all without code changes. ➡️ Who we’re building for We’re building Schematic for B2B SaaS companies who want their pricing & packaging roadmaps to move in sync with their product roadmaps, without slowing down their engineering teams. Some key use cases our customers are already benefiting from: 🔹Outsourcing homegrown & hard-coded entitlement services. 🔹Programmatically managing feature access based on subscription plans. 🔹Metering usage and actually enforcing limits. 🔹Updating and managing plans, add-ons, bundling, and customer exceptions 🔹Delivering embeddable purchasing experiences (pricing tables, customer portals, upgrade/downgrade flows, etc). We’re still in the early innings, but the foundation is strong—we're already handling 500K entitlement flag evaluations every month. If you’re a founder or a product leader looking to avoid building what should be out-of-the-box (feature flags, entitlements, admin dashboards, customer portals), check out Schematic and let us know what you think.

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We are thrilled to announce that TurboDocx has successfully closed its Angel funding round, raising $75,000. This significant milestone marks a leap forward in our journey to revolutionize smart and modular document and slide deck creation, accelerated by AI. A heartfelt thank you goes out to our friends, family, early supporters and everyone that believes in our vision. Your support is not just appreciated-- but a strong vote of confidence in our mission to innovate and transform how business document creation is created. What does this mean for TurboDocx? We're reinvesting it into the business: - Focusing on Partner/Client Needs - Understanding and addressing the evolving needs of our users remains our top priority. We're here to build not just a product but a solution that truly makes a difference. - Enhanced Solutioning - We're more committed than ever to developing solutions that set new benchmarks for efficiency, re-usability, and innovation has never been stronger. - Innovation, Partner, and Channel Growth - Our investment team and advisors primarily consists of go-to-market (GTM) and implementation professionals that have already provided invaluable guidance on scaling our overall growth. Looking ahead: As we celebrate this achievement, we're mindful that fundraising is not the end goal but a milestone --a means to an end-- to build out a well oiled machine. We're excited to leverage this opportunity to further our mission, drive innovation, and exceed the expectations of our users and partners. With this said - If you'd like to be part of this exciting journey, please reach out! Stay tuned for updates, join our growing community, and let's reshape the future of document and slide deck creation together. -Nicolas https://lnkd.in/e4CGrUVB

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Thank you Daniel Tet, MBA for contributing your expertise! 👉 If you consider AWS Activate for your startup, you should read this first: https://lnkd.in/eabKN-VR #AWS #AWSActivate #startupgrowth #scaling #fintechstartup #cloudprovider #startupincentives

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Today, GTMfund’s is excited to announce to launch of Operator, its first incubated company. Max Altschuler (founder of GTMfund) teamed up with co-founder Adam M. (design engineer and 0-1 builder) and co-founder Mark Kosoglow (Outreach employee #1 and former SVP of Global Sales) to create Operator.ai alongside an insanely talented team Pleasant Middelhof, Jeremy Jonas, Carl Gunderson. We've entered a period called “The Great Ignore”. Spam and irrelevant, poorly-automated outbound campaigns are running rampant.   Operator gives you an easy-to-use Growth Engineer that allows you to build and enrich lists with accurate data, and run experiments and queries using AI to generate highly targeted outreach.    Check out their website to get updates, early access, and see how they are taking the world back to 2 touches meant to attract buyers into conversations that convert, instead of 20 touches meant to make sure you hit your activity number: https://www.operator.ai/

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💡 Are vertical AI startups the future of industry-specific SaaS? SignalFire's latest blog outlines a compelling case for how AI-enabled vertical SaaS solutions could transform industries, tapping into a $6 trillion market opportunity. By applying seven innovative frameworks, startups can address unique, industry-specific challenges like handling unstructured data, achieving data defensibility, and automating workflows. One standout approach is the “networked SaaS” model, where diverse stakeholders—from end-users to insurers—can connect on a single platform, driving efficiency and deep integration. Curious about these frameworks and examples of companies pioneering this space? Dive into the full article! 📈👇

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Are we ready to move from Software-as-a-Service to Service-as-Software or Outcome-as-aService? Joanne Chen's recent Forbes article suggests that #AI empowers tech builders to deliver not just software, but the desired outcomes their clients wanted to use their software for in the first place. By doing so, they can 30x their TAM to target the $4.6 trillion global services market. Box's founder Aaron Levie made a similar point on X. “Think of it this way: Salesforce [...] generates only $35 Bn in revenue annually and will grow incrementally. Global companies spend $1.1 trillion on S&M salaries each year. The size of the opportunity for AI disruption is many multiples larger than Salesforce could ever be.” I love this idea. And it's no doubt what's driving investments to turn AI from an enabler to a real enterprise productivity driver. However, I've experienced combining SaaS with services. What I learned is that there is a huge mindset shift for entrepreneurs to make this happen: changing the model from a means to an end. I’m not even talking about the fact that AI is still far from delivering what it will. I’m an optimist and I see a lot of amazing entrepreneurs solving the challenges to bridge the gap from promise to reality. But to deliver the end results your customers want, you need to be ready to shift from being responsible for just providing the means to being accountable in providing the end. When I took over Linkfluence, the company was still operating under a hybrid model with roughly 50% of software revenue and 50% services revenue. While this was in theory attractive because we could deliver a managed service and prove the value of our technology much faster, it also came with a number of issues - and not just scalability which AI can and should address: - We had issues with having to iterate based on briefs that were either not clear or not well understood by our team. - Clients couldn’t really understand the scope of our technology as they didn’t experience it first hand. - And however good and knowledgeable our team was, they couldn’t have as much context as internal employees - even though we often had people spend a lot of time on clients’ premise. In the end, we refocused the scope of our services to make it an enabler to our software and not the end game. Of course, this is just one data point. But in order to deserve the higher value of delivering the end result, SaaS leaders need to really think about whether they’re ready to do that - and what they need to change in their culture, GTM and organization beyond making AI capable of delivering it. SaaS founders - I’d love to hear your thoughts: are you preparing to move from software to services as you invest in AI? Sources in the first comment Image (outcome...) by Dall-E

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Generally surprised to not see more hardware vendors in healthcare and life sciences partnering with AI-first companies. When the zone of genius of a company is hardware, it's difficult to imagine that same team achieving parity on an AI product – Apple may be the greatest example of success in this realm, and still has secured many AI capabilities via targeted M&A (Siri, Turi, Xnor.ai, Voysis, Inductiv). Given the importance of leveraged distribution models in the ossified industries of healthcare and life sciences, it seems there is untapped opportunity for more hardware manufacturers to partner and co-develop AI products with startups. Control over the way data is captured and processed is critical for building high quality training data sets, which creates an interesting feedback loop between hardware companies and potential AI-first startup partners. Interested to explore this further with folks in healthcare and life sciences hardware!

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"Using examples of successful Verticalized SaaS companies, we identified four core methods that have a marked influence on the metrics that matter: Acquiring new customers quickly, increasing ARPU for existing customers, preventing churn, and building a capital-efficient sales engine." Alongside Devraj Hom Roy and Michael Wolfe, we're back with Part Two of our series on #vSaaS - this time, we're focused on the strategies for success, giving kudos to some of the greats in the industry who have paved pathways of growth for others to follow. We hope you enjoy it - and share widely with any investors, practitioners, or founders who would find it valuable! Amee Parbhoo Rahil Rangwala Paolo Limcaoco Ishan Mishra Sebastian Molina Gasman, CFA Jasiel Martin-Odoom Semra Ezedin Eugenia Shevchenko Katie Hallaran Jackson Pellegrini Alon Pardo Khushi Gupta

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Congrats to the Revive team for the latest fundraise led by Equal Ventures, as well as the new brand! I’ve had the honor of working with Allison Lee (Founder/CEO) and team for almost six years as their first institutional investor. My gosh, it’s been an incredible–and at times harrowing–journey… ‘Revive’ is such an appropriate name for this company, on multiple fronts. First, it describes the core business well, where this platform helps large retail apparel brands to upcycle garments and deadstock into new products, thereby substantially reducing apparel waste. But it also accurately describes Allison Lee herself. Allison is one of the most resilient humans I’ve ever met, and she’s gone through hell and back to create this outstanding company. When we were first introduced to Allison in 2018 (thanks Bebe Kim for that intro!), Allison was a solo founder experimenting with mall kiosks that provided on-demand hemming services for retail apparel consumers. Over the years, Hemster (the name of the co back then) scaled up to become a substantial business, with her own warehouses and staff to handle hemming for top apparel brands throughout the US. But then the pandemic happened. Brand clients budgets collapsed, along with her business model, and Allison had to reduce her team down to just one person. Herself. This was a dark time. I remember reaching out and attempting to check in with her during a six-month period where she was at her loneliest as a founder. She pretty much locked herself in her apartment, mulling new directions for her company by herself. But she figured it out. In 2021, she saw that the consumer retail market was shifting as Gen Z was strengthening their purchasing power. This new generation of shoppers were more climate and sustainability conscious, and wanted to hold big brands’ feet to the fire for products that conformed to their values. Allison saw an opportunity to retool Hemster into a top platform to help facilitate upcycled products for apparel companies. And it worked! Allison breathed new life into her company and business has been growing quickly ever since. Her business’ thesis is even stronger and bigger than the one she initially launched with. Beyond her being a skilled founder and operator, Allison is also a fantastic human being. She is relentless and un-killable as a founder. And also so warm, kind, and present as a friend. I’m grateful to call her a friend today, as well as a role model. Allison’s journey is still in the early days with Revive, and no doubt she is going to build something that has a huge impact on this world. Hustle Fund is nothing but grateful that she said YES to us, and allowed us to be part of this amazing and inspiring journey. Congrats again, Allison and team!

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Nic Poulos and I wrote an essay for Euclid Ventures, "An Era for Vertical Software." The TL;DR is that vertical SaaS is a distinct, enduring discipline that we believe is poised to dominate the software landscape over the next decade.   "2024 will represent a turning point, perhaps even a new era for venture capital. While the fog feels like it’s lifting, the path forward isn’t yet clear. One includes a soft landing for the US economy and the continuing recovery of software multiples, with ZIRP-era behaviors continuing around hot themes. Another sees a recessionary period in which VC capital inflows remain stagnant and startup funding the year dips below $100B. Either way, a more measured VC market in 2024 is a certainty. For many investors, that will come with a rude awakening as their strategy becomes more difficult to execute or their thesis of choice is negatively impacted by tightening markets.    We see this reversion of the venture ecosystem to its mean as a strong tailwind for Euclid and vertical software. As a category, Vertical SaaS is uniquely well suited to thrive in volatile market conditions and produce fund-returning outcomes. The sections below aim to answer the question: why is vertical software different? Our answer discusses the factors driving the natural market resilience we see in vertical software as a category–resilience that will help them thrive in 2024 and beyond."

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The (Healthcare) Ground Beneath Our Feet… This year it is likely that over $10 billion will be invested in the digital health sector – a robust amount, no doubt, but inconsequential when compared to the amount of capital tied up in healthcare real estate assets, which is estimated to be $1.2 trillion by Jones Lang Lasalle. Of that amount, approximately $790 billion is in the hospital sector while the remaining $490 billion is in medical office assets. It is estimated that there are 48.6k facilities with 3.4 billion square feet of healthcare real estate, 42% of which are owned by REITs and another 33% held by other private investment vehicles. Much of the digital health investment is meant to make the physical healthcare infrastructure more productive: greater operating efficiencies, greater patient throughput, more relevant personalized care models with better outcomes. As the healthcare system is being pushed to be more distributed to lower cost sites of care, accelerated now by the rapid proliferation of automation and AI capabilities, the potential impact on healthcare infrastructure assets will be profound. Thoughts on what that might look like... https://lnkd.in/eTfAdUbS #digitalhealth Flare Capital Partners

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📈 It's not 100% clear where the economy is headed, but given how busy this summer has been for Cervin Ventures and other investors I talk to, there is momentum building in early-stage B2B tech (and yes, beyond just the AI app companies). Read more about the state of the market in Cervin's Q2 recap -- as well as some recent updates from portfolio companies such as Catch+Release, LaunchDarkly and Anvilogic.

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