Jason G. Bryant

What are your thoughts? All in on all-in-one? Or strategic innovation? Check out this article by Joe Vargas.

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Great article by PhocusWire. It was interesting to read Kerry Mack's comments, especially Highgate's frustrations about the tug-of-war between customer journey and customer data. Think Holibob and Highgate should be getting on a call ASAP ;) Also, it's not only about selfishness. It is more about status quo / inefficient customer acquisition models that still control the travel industry, and while people talk about the connected trip, they do little about it / to solve it, because keeping the siloes works in their favor, oddly enough. At Holibob we are helping all brands activate the experiences economy, by leveraging zero and first-party data to deliver convenience and curation to consumers with little to no effort and close to no CAC. The result? We are effectively fostering repeat business and making ancillary revenue at the same time for them. We call it Experiences Marketing platform -> https://lnkd.in/dqVgkkwE Interested in knowing more? Book me for a discovery call through my profile.

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70% of first-time guests don’t return. The call for scalable hospitality is clear. It is more important than ever to make every guest feel like a regular. Restaurant brands are investing in technology to understand guests better and personalize the dining experience by using data from multiple touchpoints and making insights available to all departments. The growing trend of personalized hospitality has emphasized the importance of adopting guest lifetime value (GLV) as a key metric for brands. Learn more in our ebook: https://lnkd.in/gxcjjKEu Olo

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🌟Boost your hotel’s corporate client acquisition strategy and win more RFPs with insights from our on-demand webinar! 🌟 Join Elaine Kennedy, Andy Herman, MBA, and Lauren Predmore as they share expert strategies to elevate your hotel’s success in the corporate segment. Don’t miss out on these actionable tips! Watch the webinar now👉 https://ow.ly/THWU30sG2P4 #Hospitality #CorporateClients #HotelMarketing #Cendyn #Webinar

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Do you know where sneaky labor costs are hiding in your restaurant operation? Read our latest guide to learn how you can take back control of your restaurant operation.

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Ever wonder how and if leveraging an AI data cloud can move your business forward? Spoiler alert, I know it can. But honestly, don’t take from me. Join today’s 1:00PM ET podcast with Marriott International to find out the real deal on making the most of your business through data and AI. #datarocks #ai #futuredata

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Explore how behavioral science enhances generative AI accuracy! #Accenture's Chief Responsible AI Officer, Arnab Chakraborty, discusses an MIT field experiment that introduced "speedbumps" to help users detect AI errors and improve reliability. Dive into insights on responsible AI deployment and its impact. https://accntu.re/47xjV0A

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For optimal #CustomerExperiences, travel and hospitality organizations must test their #LoyaltyPrograms with real users in real-life situations. #CustomerJourney

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While corporate travel can be a goldmine for profitable deals and lasting partnerships, it also comes with high costs. In fact, more than $1 trillion is spent annually on business travel worldwide. Travel managers constantly balance reducing costs, ensuring employee comfort, and maintaining compliance with company policies. This is where corporate travel programs and specialized software, such as online booking tools, play a crucial role.  In my latest video, I discuss the evolution and role of Online Booking Tools in corporate travel, as well as their benefits and limitations compared to traditional Travel Management Companies. AltexSoft https://lnkd.in/d4jSViBX #businesstravel #corporatetravel #altexsoft #travelindustry #tmc

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We see similar behavior for people booking Marriott International, Hilton, Hyatt Hotels Corporation and Wyndham Hotels & Resorts hotels, where less than 1% books exclusively with one brand via our HTS partners.​ From our data, we see that the implementation of modern e-commerce ​capabilities have a stronger​ impact on loyalty ​activation vs tiered programs without those next-gen features. That’s why ​Hopper invested >$100M ​and launched HTS, supporting other companies on their direct channels​ - fully embedded and built-in natively.. ​Some features are Fintech Ancillaries, Ecommerce solutions like modern Checkout experience, white-labels and more! The bigger publicly known partnerships are Capital One, Nubank, Commonwealth Bank, Uber, Air Canada, Flair Airlines, with many more in MVP stage! #partnerships #HopperTechnologySolutions #HTS

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Our President & CMO, Michael Bennett, and Vice President, Global Digital Strategy, Tina Markowitz, had a blast chatting with Skift! 🎙️ Dive into the excitement and discover how hospitality leaders can recalibrate their strategies and capitalize on both direct bookings and third-party sites to meet travelers where they are. ✈️ 💡 Don't miss out on this must-read article! 👇 https://ow.ly/oJOP30sCbiw

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The future of #businesstravel is here, and it’s calling for a strategic overhaul. Our new white paper, produced in partnership with Business Travel News, looks at the changing dynamics of corporate travel and how enterprises are updating #travelandexpense policies to keep up.   Access the report to learn about steps organizations are taking to improve sustainable travel, unlock cost savings and improve policy compliance.   Click here to download the report:

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Check out this insightful article by Hotel Investment Today featuring Michael Bennett, President and Chief Marketing Officer at Cendyn, where he discusses digital marketing tactics that can shift revenue optimization into high gear! 👉https://ow.ly/LIkz30sBMVF #HotelMarketing #RevenueOptimization #DigitalStrategy #HotelDigitalMarketing #HotelTechIntegrations

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Unlock the secrets to paid search advertising tailored for hoteliers in our exclusive on-demand webinar with Google. Discover the latest travel trends and strategies to intercept and leverage travel demand. 📺Watch now! 👉 https://ow.ly/Z75F30sFMow 🎓 What You'll Learn: - Google’s latest travel trends - Strategies to capture travel demand - Power of Performance Max for Travel Goals - Integrating Cendyn’s Digital Marketing Platform with Google Boost your bookings and turn online visibility into revenue gold. #GoogleWebinar #SearchExcellence #HospitalityTech #DigitalMarketing #TravelTrends

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Monday musing: air travel has six 9s uptime vs. three or four 9s uptime for cloud service providers and one 9 (?) for GenAI accuracy. I’m grateful for this mature, everyday technology that two owners of a bike shop pioneered 121 years ago - and that generations of innovators made it increasingly reliable over the years. Some numbers of interest: > A plane has a 1 in 5.4 million chance of going down per flight. Hence my six 9s estimate (and feel free to correct the math!) > A plane passenger has a 1 in 13 million chance of dying in a crash. > Cloud service providers have about three 9s availability SLAs. Here’s to the maturation of cloud and AI reliability in coming years. Now, off to Orlando for Stibo Systems Connect conference ✈️✈️✈️ BARC #ai #genai #innovation

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