Joseph A. DeFeo

Making Strategic Quality Improvements starts with decisions by leaders wanting to grow. Maintaining high-quality standards is not just a necessity but a strategic advantage. As organizations aim for excellence, understanding and implementing Strategic Quality Improvement (SQI) becomes pivotal. Here’s why SQI should be on every leader's agenda: 1. Holistic Approach: SQI is about viewing quality improvement not as a series of isolated events but as an integrated strategy that aligns with your organization’s goals. Quality at the core of your operations and decision-making processes. 2. Continuous Improvement Culture: Fostering a culture of continuous improvement is a key component of SQI. Utilizing a robust corrective and Improvement action program can go a long way in identifying improvement needs and/or ideas. Encourage your teams to regularly assess/evaluate/audit their processes and outcomes, seeking ways to enhance efficiency and effectiveness. Remember, small incremental changes can lead to significant long-term benefits. This is why I've developed a workshop to teach leaders how to assess their processes and determine criteria. 3. Data-Driven Decisions: Leverage data to drive your quality improvement initiatives. Utilize metrics and analytics to identify areas for improvement, track progress, and make informed decisions. Data provides the insights needed to understand what’s working and what’s not. 4. Employee Engagement: Engaging employees at all levels is crucial for successful SQI. When team members are involved in the quality improvement process, they are more likely to take ownership and contribute valuable ideas. Create an environment where feedback is welcomed and acted upon. 5. Customer Focus: At the heart of SQI is the commitment to meeting and exceeding customer expectations. By continuously refining your processes and products, you enhance customer satisfaction and loyalty, ultimately driving business growth. 6. Long-Term Sustainability: SQI is not about quick fixes. It’s about implementing sustainable improvements that deliver long-term value. This requires a strategic vision, patience, and a commitment to ongoing learning and adaptation. Practical Steps to Implement SQI: * Conduct regular quality audits and assessments. * Set clear, measurable goals for quality improvement. * Invest in training and development for your team. * Establish cross-functional teams to drive initiatives. * Celebrate successes and learn from setbacks. Incorporating Strategic Quality Improvement into your business model is a journey, not a destination. By prioritizing quality at a strategic level, you pave the way for sustainable success and a competitive edge in the market. Let’s connect and share ideas on how your company's leaders can raise quality standards! Our upcoming workshop teaches leaders how to evaluate the effectiveness of their processes. #QualityImprovement #StrategicQuality #ContinuousImprovement #Leadership #BusinessExcellence

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Are you using state-of-the-art methods for root cause analysis? https://lnkd.in/e_wyiYjw #rootcause #rootcauseanalysis #rootcausetraining #rootcauseanalysistraining

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Question: "Out of your many books which would you recommend as the top three to read for someone trying to increase their knowledge in the whole area of Lean?" Answer: "Thank you for asking. It would be these three books 👉 https://lnkd.in/gjM74Jb The first two BTBR and KF tell you how to do it (Lean transformation), the third tells you what you are up against to make that happen." #lean #leanhealthcare #leanmanufacturing #leanleadership #leanthinking #leantransformation #CEO #management #leadership #business #leanmanagement #respectforpeople #leansixsigma #kaizen #tps #leanconstruction #agile #Toyota #TPS #leaders #classicalmanagement #change #reallean #fakelean #leadershipdevelopment #innovation

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5 Comments

Beyond "must do." Different approaches to inspiring top leaders. 👉 https://lnkd.in/e5N62CxU #lean #leanhealthcare #leanmanufacturing #leanleadership #leanthinking #leantransformation #CEO #management #leadership #business #leanmanagement #respectforpeople #leansixsigma #kaizen #tps #leanconstruction #agile #Toyota #TPS #leaders #classicalmanagement #change #reallean #fakelean #leadershipdevelopment #innovation

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QUESTION: "I am curious your thoughts on why take your course over the Lean Enterprise Institutes?" ANSWER: Three reasons: 1) Because I have analyzed the problem from not one, but from six different directions: status, rights, and privileges; irrationality; secular spirituality; aesthetics; preconceptions; and workmanship, 2) My work has earned a heavyweight endorsement 👉 https://lnkd.in/eSvF5KEM and 3) LEIs Lean transformation framework is superficial in terms of causality. So that means it will be a waste of time and money. Take one or all four of my online courses 👉 https://lnkd.in/dsuAV63M #lean #leanhealthcare #leanmanufacturing #leanleadership #leanthinking #leantransformation #CEO #management #leadership #business #leanmanagement #respectforpeople #leansixsigma #kaizen #tps #leanconstruction #agile #Toyota #TPS #leaders #classicalmanagement #change #reallean #fakelean #leadershipdevelopment #innovation

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This book will change how you think about strategy and teach you how to perform much-needed strategy failure analysis. 👉 https://lnkd.in/d8Sedhr #lean #leanhealthcare #leanmanufacturing #leanleadership #leanthinking #leantransformation #CEO #management #leadership #business #leanmanagement #respectforpeople #leansixsigma #kaizen #tps #leanconstruction #agile #Toyota #TPS #leaders #classicalmanagement #change #reallean #fakelean #leadershipdevelopment #innovation #strategy

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The Introduction to Quality Learning and PDSA (Plan-Do-Study-Act) course led by David P. Langford covers the basic introductory history of quality improvement, then demonstrates how to use the quality improvement tools. Visit https://lnkd.in/eU4y3RwR

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The Introduction to Quality Learning and PDSA (Plan-Do-Study-Act) course led by David P. Langford covers the basic introductory history of quality improvement, then demonstrates how to use the quality improvement tools. Visit https://lnkd.in/eU4y3RwR

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The Introduction to Quality Learning and PDSA (Plan-Do-Study-Act) course led by David P. Langford covers the basic introductory history of quality improvement, then demonstrates how to use the quality improvement tools. Visit https://lnkd.in/eU4y3RwR

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The Introduction to Quality Learning and PDSA (Plan-Do-Study-Act) course led by David P. Langford covers the basic introductory history of quality improvement, then demonstrates how to use the quality improvement tools. Visit https://lnkd.in/eU4y3RwR

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Precision vs. Accuracy in QMS: Understanding the Key Differences In the world of Quality Management Systems (QMS), both precision and accuracy are critical, but they are not the same thing. Here's a breakdown of these two important concepts: 1. Accuracy: Accuracy refers to how close a measurement is to the true or accepted value. It’s about getting the correct result. In a QMS context, accuracy ensures that the system or process is delivering outputs that meet the set standards or targets. 2. Precision: Precision, on the other hand, is about consistency and repeatability. It means how close multiple measurements or outputs are to each other, regardless of whether they meet the true value. In QMS, precision ensures that the process consistently delivers the same outcome every time, though it may or may not meet the desired target. Why is this distinction important in QMS? In a well-implemented QMS, both accuracy and precision are necessary for high-quality outcomes. A process can be precise (repeatedly delivering the same output) but not accurate (the output may be consistently off the target). Conversely, a process could be accurate but not precise, occasionally delivering the correct result without consistency. For optimal quality, your QMS should aim to achieve both precision and accuracy to ensure that your processes are consistently delivering outcomes that meet the desired standards. #QMS #QualityManagement #PrecisionVsAccuracy #ProcessImprovement #QualityControl #ISO9001 #ManufacturingExcellence #SixSigma #ContinuousImprovement #OperationalExcellence #BusinessQuality #QualityAssurance #LeanManufacturing #ProcessAccuracy #QualityStandards

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Check out Simon Huang's new video! #lean #leanhealthcare #leanmanufacturing #leanleadership #leanthinking #leantransformation #CEO #management #leadership #business #leanmanagement #respectforpeople #leansixsigma #kaizen #tps #leanconstruction #agile #Toyota #TPS #leaders #classicalmanagement #change #reallean #fakelean #leadershipdevelopment #innovation

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Book of the month! I highly recommend International Quality Expert David Hutchins' book called Hoshin Kanri. Influenced by David's rich quality experience and work with quality experts like Ishikawa, Juran and more. Really an Excellent Read.

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Hi everyone, Please see my new blog on assessing if risk exists within lean standard work. I decided to assess if this true and if it is, what can be done to mitigate the risk. https://lnkd.in/eRX-NMFU

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✍🏽 Do you know there are 5 important laws in Lean Six Sigma for Process Optimization? 🤗 No worries! I've explained these 5 important laws in simple terms in the video. 💎 For more details about the most effective and practical Lean Six Sigma programs with lifetime access and mentoring support visit the following link: https://lnkd.in/d7W2zUip #leansixsigma #sixsigma #successfulcareerhub #learnandapply #lawsinleansixsigma #5lawsforprocess #lawsforprocessoptimization #processimprovement

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