Jack Sumner

CDK Global is the latest victim of cyberattacks, but they won’t be the last. As cyberthreats become more advanced, it’s critical your security does too. Our experts share strategies to assess the risks and prioritize cybersecurity across your organization. #cybersecurity #automotive #IT #cyberattack https://okt.to/fRatEU

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15,000 car dealerships across the U.S. are struggling to operate due to the latest high impact cyber attack. Popular software for employee payroll, inventory, customer relations, office operations, customer financing and insurance from CDK Global is down for the third day. From CBS News: "Some dealerships appeared to get creative to continue doing business during the outage. Dealership employees posted about the outage on Reddit Wednesday, sharing that they were relying on spreadsheets and sticky notes to sell customers small parts and make repairs, but that they weren't making any large transactions." #cyberattack #carsales #vehicles #outage #technology #publicpolicy #cdk https://lnkd.in/g93rybEN

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Strategic business focused CIO ready for his next opportunity to add value to your organization! -grew organizations through M&A -eliminated technical debt -brought in enterprise solutions to solve business challenges (100+ ERP implementations) -in manufacturing, modernized the shop floor -in tech companies, led development organizations in web and mobile apps in talent management, clinical trials, and automotive -developed innovation teams and centers of excellence to evaluate and implement technologies from the cloud to AI -built data focused IT teams to drive information to business leaders -partnered with board members and peer executive team members to develop company strategy with focus on revenue and EBITDA Now, what can I do for you! Let’s hit the ground running in 2025!

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Excited to share the first in a series of articles from Dealer Marketing Magazine exploring various facets of how #automotive #dealers can create highly personalized #CX. This article is based on my recent conversation with Karma Automotive president Marques McCammon who shares what the company is doing to create ultra-luxury CX and some recommendations many dealers can adopt. Thank you, Marques, for sharing the Karma story and your advice. #Luxury #CustomerExperience #AutoRetail #AutoDealerships Acxiom Cimone Jae https://lnkd.in/g36XyGwQ

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In the latest episode of Twins Talk Tech Leadership, Jason Beal of #BarracudaNetworks shares insights from his extensive experience in developing the partner community and accelerating sales. Discover his tips for driving success now:

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Data is more than just numbers — it's a roadmap to dealer success. 🗺️ Our team can help you transform data into informed decisions that lead to optimized performance and profit. Find out what a data-driven partner can do for you: http://aizgo.co/6041gsJpz ​

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We've all heard it, Cash is King. But is there an alternative? In this video, Trent White discusses the "One Pay Lease" and how it is a good opportunity to sell products on cash deals. http://aizgo.co/6042jsoqA ​

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😱 Unfortunately, similar to #ChangeHealthcare we are seeing a situation within the 🚗 auto dealership industry where an attack against a software that is heavily relied on across the industry is causing wide-spread impact. CDK Global is a provider for 15,000 dealers across the US & Canada. This has impacted large organizations such as Penske and may have impacted your local dealer. As an individual, this is something to watch 👀 as it may be determined that your information was impacted. As a #CISO or #ITleadership, this is why we say outsourcing a service or system is not outsourcing the risk. A hit at one of your strategic vendors is your issue and you need to be prepared to get the information needed for a continuity and recovery strategy. More to come from our team at Avalon Cyber and please reach out if you need help approaching #cyberinsurance, #claims, #incidentresponse, #businesscontinuity, #technicaltesting, or #advisoryservices.

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The auto retail segment is in the midst of significant change driven by technology, consumer preferences, and regulations. Download our report to explore these trends and strategies. #auto #retail https://bit.ly/3ChJ3gi

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This article from KPMG discusses how a data-driven approach to change—applying data analysis and AI tools to technology transformation projects—can lead to better customer and employee experience outcomes in government agencies. https://bit.ly/4exrw21

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As if there wasn’t enough stress surrounding the dealership experience in America already, it now appears that a large provider of cloud-based data storage and software for the car dealership industry has been hacked. CDK Global informed its customers and the media that a cyberattack has affected its services that potentially could leave you waiting longer for your vehicle to be serviced. That might not be the limit of the total impact, though. On June 24, Bloomberg revealed that CDK Global is potentially paying a ransom to a hacker group identified by Bleeping Computer. Penske Auto Group reveals its Premier Truck Group is affected. More information follows the original text of this story. ccording to a report from USA Today, CDK Global experienced a cyberattack on Wednesday June 19, and, at the time of publication, was still affecting its software and data services the following day, June 20. This attack comes just after a large auto retailer in the southwest, Findlay Auto Group, also faced a cybersecurity attack on its data services, according to a report from the Las Vegas Review-Journal. CDK Global provides software and cloud-based data storage for automotive dealerships and OEMs, according to its website. According to its website, CDK Global provides these services to “nearly 15,000 dealer locations” and include things like digital retail experience, financial software, marketing, and other customer data. It also provides (ironically, in this case) IT and other cybersecurity solutions for dealers, as bad actors are looking at the automotive sector as an easy way to steal customer financial and identity data from dealerships, which traditionally are not particularly data-hardened despite trading in myriad customer data. So far, there is no clear estimate for how many dealerships were impacted, but it's easy to infer this is widespread given CDK's client footprint.

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I had the pleasure of connecting with Nancy Dunham, principal analyst of retail with WardsAutomotive to discuss ways to boost engagement and leads without boosting your cost. I get it... it's all too easy to get captivated by the shiny new marketing toy. But if you don't know how to implement it, or know it's the right fit for your consumer base, are you truly using and maximizing your advertising budget in the right way? Asked yourself a similar question or know a business partner or client who has? If so, I invite you to click the link below to hear a few of my thoughts on how to navigate and maximize your marketing investment. Hope you get something helpful out of it and let me know your thoughts. https://lnkd.in/gDuYYrcE

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Gideon Williams giving us automotive data nerds, who are a little too passionate about what we do, the biggest compliment and truth to the success of your automotive parts business. Check out the latest AutoTrends | Leading Automotive Podcast to hear about it! ♥️ #automotivedatanerds #betterdatasellsmoreparts #cataloging #unicorns

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The entire team and I love connecting on a daily basis with our OEM, Lender and Digital Retail clients — and potential clients — on the state of the business, their pain points and how we at S&P Global Mobility Market Scan can support them using our real-time, in-market, geographic-specific pricing, incentives and competitive payment intelligence. It’s only thru this consistent, deep-dive engagement that we can stay on top of this quickly shifting automotive landscape. Let us help you too. Market Scan S&P Global S&P Global Mobility

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Charles Carmakal, CTO of Mandiant (part of Google Cloud), recently shared his insights on the CDK Global cyberattack with John Dickerson of CBS News, which has led to nearly $1 billion in losses. Although several intrusion methods can be used in cyber attacks, phishing remains the most common tactic, including with malware and ransomware incidents. To enhance current defenses against phishing, it's crucial to consider domain security, DNS, and brand protection strategies. These measures are also effective against copy-cat phishing attacks like the ones currently targeting dealers through CDK Global brand impersonation. Check out some of CSC Digital Brand Services' best practices in this area: 1. The Glaring Gap in Your Cybersecurity Posture: Domain Security (Ihab Shraim): https://lnkd.in/eA_QZD-d 2. How to Reduce the Risk of Web Domain Attacks: https://lnkd.in/euehXPrP

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