Dung Huynh

🎉 BoxWorks 2024 was nothing short of exhilarating! This year, we embarked on a bold journey to redefine the future of work through Intelligent Content Management. 🚀 Every business is unique, and your enterprise AI should be, too. At Box, we're empowering organizations with no-code AI Agent development that’s tailored to your needs: ✅ Works seamlessly with your content ✅ Enterprise-grade security you can trust ✅ Flexibility to the frontier models that fit your strategy The future of work is here, and it's intelligent, secure, and personalized. Exciting times ahead as we shape what's next together! 💡 #BoxWorks2024 #AI #FutureOfWork #EnterpriseAI #Innovation

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My favorite topic. I’ll be covering strategies for learning from past incidents, and honestly any situation (it doesn’t have to be an “incident”!). Developing a learning culture is so paramount to resilience and safety in operations. You’ll leave with changes you can start implementing today, techniques for getting better ROI out of past events, and ways to instill collaboration in learning across your organization. Come join!

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Role-based landing pages can help you make informed decisions. Find out how with #JDEdwards UX One: https://bit.ly/3RSbPtd          

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Listen to Adrian Corral sharing thoughts on  #composablearchitecture and #tax. The world is changing, and software development is evolving, learn about what's newly possible with Avalara and Salesforce integrations!

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Your product and your customers' needs have to be aligned. They are on a buying journey that began long before they came to you, and unless you help the way they need you to, they will continue on this journey alone. Successful product demos can be dialed down to three key elements. Take six minutes to determine if your demos are in sync with success. https://lnkd.in/e6W8eeNa #buyerenablement #consensus #demandgen #demoautomation #digitalmarketing #marketing

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Santana Row shopping center in San Jose has implemented a ticketless parking system that eliminates the need for drivers to take a ticket upon entry and pay at a pay station upon exit. Instead, drivers can simply scan a QR code (see photo) posted throughout the garage using their phones, enter their license plate number and credit card information on the website that pops up, and a camera will read their license plate and open the gate as they exit. While this system may seem convenient and efficient, I think there is a significant security concern! There is a risk that perpetrators could replace the posted QR code with their own, which would redirect drivers to a fake website where they would unknowingly enter their credit card information. This could lead to unauthorized charges and potential identity theft. It is crucial for the shopping center to address this security concern by taking appropriate measures to protect drivers' personal and financial information. They must ensure that the QR codes posted are authentic and that there are no vulnerabilities that could allow perpetrators to manipulate the system. As an alternative solution, pay stations could be installed for shoppers to use instead of relying on their own phones.

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Explore how Tailwind CSS and Alpine.js seamlessly integrate with the Hyvä theme for Magento 2, empowering developers to create high-performing, interactive stores. Read more: https://lnkd.in/gcVV_W2v #TailwindCSS #AlpineJS #Magento2 #eCommerce #Magento #Hyvä #Magento2development #JavaScript

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🔢 Learn all about JSON analytics from the JSON experts during the upcoming #Couchbase webinar on Sept. 17 & 18. RSVP!

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Many times over the years I've been tangled up in trying to present large amounts of system metrics information from disparate sources. Figuring out how to integrate and present this information in a useful manner has been a recurring challenge in QA and in Devops. Whether it was to drive development efforts or to drive customer growth, when I saw how simplifying access to these metrics made a difference across a business I knew the effort had been worth it.  When I first saw the Atlas interface and worked with a map I knew I could apply it to past problems I had solved in much more difficult ways. A large part of why I am at Nomic AI. is how our tools simplify the process of interacting with large datasets of disparate information, making this data useful across all groups within a company like SmarterX.  

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The key to happier employees and satisfied customers? (Hint: it's AI.) In a recent Forbes article, CX expert Shep Hyken breaks down how AI is revolutionizing CX workflows and enhancing employee engagement, featuring insights from his recent discussion with RingCentral on the Amazing Business Radio podcast. https://lnkd.in/gSXQxU_8

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A quick 2-minute video giving you an overview of Aria's AI-powered agent, Billie!

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Redwood Sales is the first step to enabling the new Generative AI capabilities.... which all customers to are entitled to as part of their existing CX Sales license!

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SugarCRM's 2024 State of CRM Survey shows that CRM has a more strategic role in driving sales and marketing operations than ever before. 57% of respondents say they perceive their CRM solution as more important now than five years ago. Read more here: https://sgrcrm.co/47z3Ck5

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We just shipped SingleStore 8.9 in mid-November and as you've come to expect from us, we continuously strive to improve database performance. Check out our new blog that talks about how we've made analytical query processing, JSON analytics, JSON loading, and full-text search faster! One of my favorites: a 20X speedup for common kinds of analytical queries over nested JSON array data! Mongo too slow? Read the blog :-)

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Hootsuite dropped Social Customer Care — a Salesforce integration to streamline and automate social messaging across your entire org. If your teams are drowning in DMs, you need to try this: https://ow.ly/eLrh50UeYx6

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Stay ahead in eCommerce by staying agile! Let's explore why agility is crucial, how to monitor customer behavior trends, and, most importantly, practical steps you can take to embrace flexibility and continuous improvement. Read our latest blog for more insights: https://lnkd.in/gMm6UYD8 #eCommerce #AgileBusiness #CustomerBehavior #eCommerceBusiness

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Integrated load testing is now available through SmartBear TestComplete! Click to learn how you can use it to boost your testing efficiency

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Some of the smartest and most impactful XM leaders joined Customer Smarts for its latest *feature length* episode to discuss how AI is changing the CX game and how to close the insights to action gap. Take a watch or listen.

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