Thomas McCarthy-Howe

Thomas McCarthy-Howe

West Barnstable, Massachusetts, United States
4K followers 500+ connections

About

Thomas is the Chief Technology Officer at Strolid, a company that engages car buyers on…

Activity

Join now to see all activity

Experience

  • STROLID, Inc - Strong Process. Solid Results. Graphic

    STROLID, Inc - Strong Process. Solid Results.

    Salem, New Hampshire, United States

  • -

  • -

    Akron, Ohio, United States

  • -

    Hartford, Connecticut Area

  • -

    https://github.com/green-bot

  • -

    Melbourne, Florida Area

  • -

  • -

    Wakefield, Massachusetts, United States

  • -

    Greater Ottawa Metropolitan Area

  • -

    Barnstable, Massachusetts, United States

  • -

    Barnstable, Massachusetts, United States

  • -

    Andover, MA

  • -

    Cambridge, Massachusetts, United States

  • -

    Bedford, Massachusetts, United States

Education

Patents

  • Intermediary device for data message network routing

    Issued US 10,291,778

    Systems and methods that enhance or route data messages, for example by optimizing transmission of data packets through a computer network between devices is provided. The intermediary device can receive a data message having a characteristic. A session management mechanism can identify, based on the characteristic of the message and a characteristic of a pre-existing session, a tuple. Based on the tuple, the session management mechanism can modify the pre-existing session to generate a…

    Systems and methods that enhance or route data messages, for example by optimizing transmission of data packets through a computer network between devices is provided. The intermediary device can receive a data message having a characteristic. A session management mechanism can identify, based on the characteristic of the message and a characteristic of a pre-existing session, a tuple. Based on the tuple, the session management mechanism can modify the pre-existing session to generate a modified pre-existing session that includes the data message. A session lobby mechanism can obtain an indication of the modified pre-existing session and can pool the modified pre-existing session with a plurality of additional sessions. Responsive to a selection received by the session assignment mechanism from a live interaction component of a contact center agent computing device, the session assignment mechanism can provide the modified pre-existing session to a contact center agent computing device.

  • Intermediary device for data message network routing

    Issued US 10,063,703

    Systems and methods that enhance or route data messages, for example by optimizing transmission of data packets through a computer network between devices is provided. The intermediary device can receive a data message having a characteristic. A session management mechanism can identify, based on the characteristic of the message and a characteristic of a pre-existing session, a tuple. Based on the tuple, the session management mechanism can modify the pre-existing session to generate a…

    Systems and methods that enhance or route data messages, for example by optimizing transmission of data packets through a computer network between devices is provided. The intermediary device can receive a data message having a characteristic. A session management mechanism can identify, based on the characteristic of the message and a characteristic of a pre-existing session, a tuple. Based on the tuple, the session management mechanism can modify the pre-existing session to generate a modified pre-existing session that includes the data message. A session lobby mechanism can obtain an indication of the modified pre-existing session and can pool the modified pre-existing session with a plurality of additional sessions. Responsive to a selection received by the session assignment mechanism from a live interaction component of a contact center agent computing device, the session assignment mechanism can provide the modified pre-existing session to a contact center agent computing device.

    See patent
  • Intermediary device for data message network routing

    Issued US US9762734B1

    This patent describes a device that organizes messaging, like SMS, into conversations that have a beginning and an end. This is important because businesses require this functionality to connect communications and workflow: billing, assignment, transfer, post-call work, etc.

    Other inventors
    See patent

Recommendations received

16 people have recommended Thomas

Join now to view

More activity by Thomas

View Thomas’ full profile

  • See who you know in common
  • Get introduced
  • Contact Thomas directly
Join to view full profile

Other similar profiles

Explore collaborative articles

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Explore More

Add new skills with these courses