Hannah McCurdy

Are you concerned about the impact technology is having on our global environment? From social media and internet browsing to on-demand video streaming and everyday computing, it all has a major environmental impact. However, my company is taking action by improving internet service efficiency by 40 percent! "By moving more computing power to our edge cloud, we can leverage leaner, greener technology to process more customer traffic with less electricity," said Elad Nafshi, executive vice president and chief network officer at Comcast in a statement. "These next-generation technologies will further drive efficiency through real-time performance visibility that can detect issues and self-heal—delivering a service that is better for both our customers and the planet." Read more in the Fast Company article. #internet #dataservices #greentechnology #comcastbusiness #iworkforcomcast

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A new breakthrough in autonomous networks is unfolding. Learn more about the potential of pairing two innovative technologies. Comcast Business #iworkforcomcast #ad https://lnkd.in/gNq9hamX

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Join us as we sit down with Martin Bitzinger Mitel's Senior Vice President of Product Management to explore the transformative journey following Mitel's acquisition of Unify and their strategic partnership with Zoom. Martin unveils Mitel's Common Communications Framework, a revolutionary approach that blends traditional UC solutions with modern UCAS and hybrid models, all while addressing the critical roles of AI and cybersecurity in today's communication workflows. Mitel also introduced Mitel CX, an AI-powered customer experience management platform designed to enhance customer engagement and boost employee efficiency. This all-in-one solution supports omnichannel interactions—including voice, video, chat, and social media—enabling businesses to meet customers on their preferred channels. But that's just the beginning. We also navigate the complex terrains of the healthcare and finance sectors, where Martin shares insights into Mitel's VCCS product for remote healthcare consultations and the hurdles of new data sovereignty regulations in Europe. As the conversation shifts towards the future, we highlight Mitel's plans for 2025, including exciting product launches and AI advancements tailored to meet evolving regulations. This episode promises you a front-row seat to the innovations reshaping the communication landscape, underscoring the need for agility in a rapidly changing world. #AI #GenAI #CX #CustomerExperience #UCaaS #Zoom #Cloud #HybridCloud #CCaaS Mitel Networks

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2024 has truly been a transformative year for AI in contact centers, presenting both challenges and incredible opportunities! 🎧 In this insightful session, Steve Blood from Five9, hosted by CX Today's Charlie Mitchell, dives deep into what we’ve learned this year. From enhancing customer experiences to overcoming operational hurdles, the discussion is packed with valuable takeaways for anyone involved in CX and AI. Watch the full discussion here: 👉 https://t.co/TRiZbAV3Rt #AI #CustomerExperience #ContactCenters #CX #Five9 #2024

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Explore a breakdown of key findings based on an anonymized pool of security customers, all from the 2023 Comcast Business cyberthreat report. Direct message me today on LinkedIn to learn about our new Comcast Business MDR solution. #CBMDR #cyberthreats #cybersecurity #comcastbusiness #iworkforcomcast

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A YouTube viewer recently asked, "What's the difference between the 1060 vs 1060 T ? Is the T the Teams version? Also, 1060 vs 1061?" 🤷 I promptly responded that I had written a blog that included a matrix highlighting the differences. Check it out! If you have questions about EPOS headsets, contact a Call One, Inc. or Hello Direct team member! See if you qualify for a FREE headset demo! #microsoftteams #hybridwork #workfromanywhere #eposaudio #headsets #contactcenter #openoffice #eposimpact1000 https://lnkd.in/g4agRdGP

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Attention, CISOs, CTOs and all security professionals. Are you overwhelmed with cyberattacks on your enterprise? Power up your security posture against malicious actors now. *Download our new "2024 Comcast Business Cybersecurity Threat Report" here. *Register for our October 17th webinar to discover the guidance and actionable insights you need to help strengthen your cybersecurity posture. Direct message me to discuss your security pain points and the managed security solutions we offer customers. #CBMDR #MSSP #CybersecurityAwarenessMonth #enterprisesolutions #comcastbusiness #iworkforcomcast

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Attention, CISOs, CTOs and all security professionals. Are you overwhelmed with cyberattacks on your enterprise? Power up your security posture against malicious actors now. *Download our new "2024 Comcast Business Cybersecurity Threat Report" here. *Register for our October 17th webinar to discover the guidance and actionable insights you need to help strengthen your cybersecurity posture. Direct message me to discuss your security pain points and the managed security solutions we offer customers. #CBMDR #MSSP #CybersecurityAwarenessMonth #enterprisesolutions #comcastbusiness #iworkforcomcast

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Attention, CISOs, CTOs and all security professionals. Are you overwhelmed with cyberattacks on your enterprise? Power up your security posture against malicious actors now. *Download our new "2024 Comcast Business Cybersecurity Threat Report" here. *Register for our October 17th webinar to discover the guidance and actionable insights you need to help strengthen your cybersecurity posture. Direct message me to discuss your security pain points and the managed security solutions we offer customers. #CBMDR #MSSP #CybersecurityAwarenessMonth #enterprisesolutions #comcastbusiness #iworkforcomcast

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Want to know how Lumen Technologies helping power the Minnesota Vikings' game-day operations?   Discover how Lumen solutions are helping transform the fan experience at US Bank Stadium; download the playbook now ➡️   https://lnkd.in/ecQP6D89  #PoweredByLumen 

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Deploying a telephony system that seamlessly connects teams and is a strategic imperative in fostering collaboration, productivity, and customer satisfaction: https://lnkd.in/ggXe2wEi

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IT decision makers, do you have the need for speed? We definitely do at Comcast Business. When it comes to our small and medium-business customers' networks, my company offers innovative solutions that help to power up their operations. In this Pittsburgh Technology Council "One Mic Stand" podcast, Comcast Business Keystone Region Senior Manager Melissa Hychalk discusses the importance of network innovation, how mobile is playing a key part for small businesses, and why speed makes all the difference. #smallbusiness #internet #mobile #networkoperations #comcastbusiness #iworkforcomcast

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Your business needs connectivity, not complexity. #5G Connected Workplace from T-Mobile for Business is just the thing. It gives you an easy-to-use 5G gateway that we’ll install and manage for you, billed monthly.​ So you can focus on your business—not your network—without needing capital-intensive infrastructure.​ ​ You can use it to power your online connectivity—and cool tools like AI camera analytics to analyze your foot traffic.​ ​Let’s talk about how it can streamline your operations—and your budget: https://t-mo.co/3BDyN1P. #TFBxMWC24 #MWC24

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Your business needs connectivity, not complexity. #5G Connected Workplace from T-Mobile for Business is just the thing. It gives you an easy-to-use 5G gateway that we’ll install and manage for you, billed monthly.​ So you can focus on your business—not your network—without needing capital-intensive infrastructure.​ ​ You can use it to power your online connectivity—and cool tools like AI camera analytics to analyze your foot traffic.​ ​Let’s talk about how it can streamline your operations—and your budget: https://t-mo.co/3BDyN1P. #TFBxMWC24 #MWC24

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