Gene Alvarez

Gene Alvarez

New York City Metropolitan Area
11K followers 500+ connections

Join to follow

Activity

Join now to see all activity

Licenses & Certifications

Volunteer Experience

  • Connecticut Yankee Council - Boy Scouts of America Graphic

    Assistant Scoutmaster

    Connecticut Yankee Council - Boy Scouts of America

    - Present 12 years 4 months

    Children

    Scouts BSA Troop 9 Stamford

  • Member Board of Directors

    Catholic Academy of Stamford

    - Present 7 years 5 months

    Education

  • HITEC Graphic

    Corporate Advisory Board Member

    HITEC

    - Present 11 years

    Civil Rights and Social Action

Publications

  • Drive Your Customer Experience With a CTP Reference Architecture Model

    Gartner, Inc.

    Business and operating models are linked by business capabilities, which drive the CRM technologies needed to create a customer technology platform reference architecture model. Applications and software engineering leaders can use this research as a guide to create their own CTP.

    Other authors
    See publication

  • Improve CX With a Customer Technology Platform Reference Architecture Model

    Gartner, Inc

    Poorly architectured or even disconnected CRM applications have led to disjointed, disconnected digital customer experiences. Application leaders need to architect a customer technology platform to deliver efficient operations and reduce customer issues during interactions.

    Other authors
    See publication

  • Select Gartner Research Publications

    Gartner

    A Gartner account is required to access the articles.

    ►Enable Great Customer Experiences Using Gartner’s Customer Experience CORE Model
    ►The Eight Building Blocks of CRM: Technology
    ►When Leaders Face a Challenge: Moments of Composability
    ►How to Implement Composable Technology With PBCs
    ►2022 Strategic Roadmap for B2B Digital Selling
    ►Quick Answer: What Are the Benefits of a “Test and Learn” Approach to Customer Experience?

  • Becoming Composable: A Gartner Trend Insight Report

    Gartner, Inc.

    Incorporating composability into digital business enables the enterprise or public agency to change and grow despite persistent uncertainty. Instead of avoiding the risk of change, executive leaders must reinvent their thinking to see change as a well-trusted tool for business resilience and growth.

    Other authors
    See publication

  • Hype Cycle for Digital Commerce

    Gartner

    Enterprises use digital commerce as a key way to engage customers and drive revenue growth. This Hype Cycle helps enterprises evaluate the suitability of various digital commerce technology capabilities hyped in the market and understand their maturity and business value.

    Other authors
    See publication

  • IT Market Clock for Digital Commerce

    Gartner

    Through market life cycles, commoditization increases, and deployment priorities change. VPs of e-commerce must understand the maturity and commoditization levels of each asset to make build-buy decisions, create deployment road maps, negotiate pricing, plan divestments and manage portfolios.

    Other authors
    See publication

  • IT Market Clock for Digital Commerce

    Gartner

    Through market life cycles, commoditization increases, and deployment priorities change. VPs of e-commerce must understand the maturity and commoditization levels of each asset to make build-buy decisions, create deployment road maps, negotiate pricing, plan divestments and manage portfolios.

    Other authors
    See publication

Projects

  • Internationalization Strategy for Existing Clients

    - Present

    Working closely with Analyst to help existing clients to internationalize quickly with little resources in the following areas. These are some of the questions my clients ask:

    Product:
    - Product Launch – We have a new analytics product coming out in 2 months so we like to get analyst critique for it goes out. Secondly we want some assistance on which markets to launch it and how?
    - Driving product innovation/portfolio strategy. Do we change a products for Latin…

    Working closely with Analyst to help existing clients to internationalize quickly with little resources in the following areas. These are some of the questions my clients ask:

    Product:
    - Product Launch – We have a new analytics product coming out in 2 months so we like to get analyst critique for it goes out. Secondly we want some assistance on which markets to launch it and how?
    - Driving product innovation/portfolio strategy. Do we change a products for Latin America?

    Marketing:
    - Building awareness/brand strategy – We are not known in Lat Am and Asia Pac and have a £50k marketing budget. We need assistance in order on how to make the most of it
    - Positioning and messaging – All our marketing materials and campaigns need to be validated and make sure we are using the terms.
    - Conducting competitive analysis – How do we compare to the competition? What should we look like in 3 years time? How should we differentiate ourselves?

    Sales:
    - Identifying new market opportunities. We believe Lat Am is a good market for us, can I validate that?
    - Market validation – Need to validate Lat Am
    - Go to market planning – What is best route to market in Lat Am? We think possible acquisition and partners?
    o Implementing a partnering strategy/identifying new channels. Looking for partner in Lat Am, who is out there?
    o Exploring merger & acquisition – Looking to acquire a BI vendor in Lat Am, who is out there? We also looking to merge with a customer experience/analytics company so we can provide a stronger product offering – time line in 2 years. Who can potentially buy us?, How to be more atractive to IBM, Siemens, Google, etc...
    - Lead generation – Need to generate leads in Lat Am and Asia Pac. Possibly purchase a Gartner newsletter or webcast
    - Increase sales win rates – Why are losing 60% of business to our competition? Why do consumers favour our competitors?

    Other creators
    See project

Honors & Awards

  • RETHINK Retail Top Retail Influencers 2023

    RETHINK Retail

    This list is comprised of retail experts, consultants, analysts, academics, journalists, and thought leaders who are making an impact in retail in 2023

  • HITEC Hall of Fame

    https://hitecglobal.org/page/HITECHallofFame

    The HITEC Hall of Fame is a new and exclusive recognition to celebrate the success of a select group of Hispanic technology leaders who have achieved the highest levels of professional success and who have a strong commitment to helping lift up the next generation of leaders.

  • 2011 HE&IT Top 200 Award

    Hispanic Engineer & Information Technology Magazine

    2011 HE&IT Top 200 Award - Hispanic Engineer & Information Technology Magazine Top 200 Influential Hispanics in Technology

  • Most Influential Hispanics in Information Technology Award

    HITEC

  • Top-Rated Speaker

    Internet Retailer Conference

Organizations

  • BSA Connecticut Yankee Council Board

    At Large Member

    - Present

  • Catholic Academy of Stamford CT Board

    Chair of Marketing Committee

    - Present

  • HITEC Global Advisory Board Council Board

    Member at Large – 2017 to Present

    - Present

  • Who's Who in Professional Management

    Member

    - Present

  • Catholic Academy of Stamford CT

    Advisory Board

    -

  • Consumer Goods Technology Industry

    Advisory Board Member

    -

Recommendations received

4 people have recommended Gene

Join now to view

More activity by Gene

View Gene’s full profile

  • See who you know in common
  • Get introduced
  • Contact Gene directly
Join to view full profile

Other similar profiles

Explore more posts

Explore collaborative articles

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Explore More

Others named Gene Alvarez in United States

40 others named Gene Alvarez in United States are on LinkedIn

See others named Gene Alvarez

Add new skills with these courses

See all courses