Gay Thorne
Mooresville, North Carolina, United States
2K followers
500+ connections
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Here's how you can effectively lead a remote team in Enterprise Software.
I've been a remote leader in the technology space for over 20 years where I've managed sales ops, sales engineering, sales support, and customer success teams. Frequent check-ins and team meetings are key to consistent engagement. Video conferencing (Zoom, Google Meet, etc.) and real-time chat tools (i.e, Slack, Google Chat, Teams, etc.) are a must have. Also, there are several tools available for asynchronous collaboration (Google Suite, Office 360, etc.). If you don't know what "asynchronous" means, ask any of our "Covid" kids that lived through an era of asynchronous learning. Equipping remote workers with the right communication tools allows for productive engagement and can foster a healthy remote team environment.
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Your client's needs are evolving rapidly. How can you adapt and still keep the relationship strong?
Before you adapt to a client's evolving needs, it's important to first understand their business priorities and objectives. If the needs are not aligned with company goals, then give yourself permission to push back. I believe saying "yes" to everything a client asks for is self-serving and does not serve them well in the long run. The "right" clients will appreciate and respect this position and will see you as a trusted advisor instead of an order taker.
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Thrilled to be with LogicMonitor today, as we announce that we've secured $800 million in strategic investment, valuing us at $2.4 billion, to…
Thrilled to be with LogicMonitor today, as we announce that we've secured $800 million in strategic investment, valuing us at $2.4 billion, to…
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They say "knowledge is power." I believe sharing knowledge and helping others is how we all get better. Thank you Reagan Cloninger for your words of…
They say "knowledge is power." I believe sharing knowledge and helping others is how we all get better. Thank you Reagan Cloninger for your words of…
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