Daphne Hallman

Microsoft's two-month countdown to fiscal year is on – game time! I can't help but reflect on the incredible leadership I get to work with everyday. Grateful for the impact and kindness they bring to the table. Speaking of kindness, here's a historical lesson for aspiring sales managers and leaders out there! Some sales managers link kindness to weakness to underperformance. They couldn't be more wrong. Kindness is conducive to motivation, well-being and top performance. It is a superpower! Sales leaders who remain assertive yet kind when the tough get going, get things done!

48

14 Comments

Cybersecurity teams face unprecedented challenges, including the addition of AI. Join ServiceNow and Tyson Foods executives in this fireside chat as they discuss what’s working, changes to come, and what to look out for in the world of AI. http://spr.ly/6045UomlF

1

#DYK that 49% of Salesforce data loss stems from human error, leading to operational disruption and revenue loss? Protecting your SFDC data is essential…Join me for a Rubrik fireside chat and hear from SFDC owners like you 👉 https://rbrk.co/47ZXDoD

7

Ready to increase profitability while improving efficiency and accountability? With DocuSign products, World Wireless Solutions Inc. offers proven solutions. Read this case study to learn more about how 17 departments @UTAustin save #money and #time with the successful integration of @DocuSign products.

1

How is AI transforming contact center roles? Discover how agents are shifting from task-doers to consultants. Watch the on-demand webinar from Five9 to learn more: https://lnkd.in/dFJKY7yr #AI #CustomerExperience

2

Calling all my CX leaders…the future of customer service is here. Read on to learn how ServiceNow and its CCaaS partners are putting AI to work to help organizations boost agent productivity, improve customer satisfaction, and optimize contact center investments. http://spr.ly/6043i9Hj5

1

With our LicenseAnalyzer ServiceNow integration, #ITAM professionals can now have a complete view of business and Engineering/Technical licenses on a single platform. Get in touch to learn more. #servicenow #softwarelicensemanagement

3

ServiceNow's Ian Henderson shares his insights on how #Five9 and ServiceNow enable a seamless experience for both the front office and back office by ensuring smooth data flow and work processes -- from initial interaction to final fulfillment. Here's how: #PartnerPowered #CCWVegas #CustomerContactWeek

5

For sales coaching to be successful long-term, coaches and managers need to held just as accountable for performance as sellers are. They also might need their own training! Coaches are made, not born. That's where Coach Insights come in. Discover how Readiness Scorecards can transform your coaching efforts and provide valuable data-driven insights for better performance management.

3

Must read: ServiceNow's Chief Digital Information Officer Chris Bedi shares insights on the top three ways enterprises are using GenAI to transform their operations. Check it out ⬇️

1

How could @Texas Tech University grow from 30,000 to 40,000 students and maintain a personal connection to each and every student? By turning to @Salesforce for Education, built on the Einstein 1 Platform, the institution increased enrollment and doubled down on data-driven engagement strategies to boost four-year graduation rates. Learn more:

4

Now Assist for Creator is a systemic shift in how delegated development can digitise processes and create applications even faster than before. Turn dialogue into apps in minutes and put AI to work for your people on ServiceNow, the AI platform for business transformation. ✨ServiceNow

6

The layoffs just keep coming. Job security is an oxymoron. The only way to be secure is to be in charge of your future and your income. Once you work for yourself, it’s so hard to imagine being an employee again. Tech layoffs are piling up in the Austin area. Here's what companies have been hit and why https://bit.ly/4bUk0wp Seeking more control? That's what i’m here for: https://bit.ly/4bUk0fT #franchiseconsultant #businessadvice #franchiseowner #franchising #entrepreneurship #businessownership

9

As AI adoption evolves, we're witnessing unexpected human-AI relationships forming, from friends to mentors. While productivity gains have been limited to domain specific solutions (think ServiceNow Now Assist), creative uses like brainstorming and role-playing dominate AI interactions, challenging our expectations of AI's economic impact. IT leaders must consider the ethical implications and potential risks of "addictive intelligence" as AI companions become more prevalent in our daily lives. #AIEthics #TechTrends #FutureOfWork https://lnkd.in/eabQ4GqK

4

TEXAS BOOM! 💥 With home prices continuing to soar — up 54% nationally since 2019 — and interest rates remaining high, people are searching for a new path. They crave the space and privacy of single-family living without the burden of homeownership. I, personally fall in this category. Enter Build-to-Rent (BTR) communities. 🏡 The BTR sector is experiencing a surge in popularity nationwide, and Texas is leading the charge. In 2023 alone, Texas saw nearly 4,800 single-family rental homes completed, making it the number one state for BTR development. ePropertyCare, a leading Smart Tech provider for multifamily & BTR communities, partners with PointCentral, a top Smart home platform, to deliver solutions for your communities, residents and property managers/owners. What should be included your BTR Smart community? Qolsys IQ4 Security Panel/Hub: This central hub forms the backbone of the smart home system, enabling seamless integration of various devices. This device can also be used as a monitored/self security option, which can be monetized as additional revenue. 💰 Smart Video Doorbells: Residents can enjoy enhanced security and convenience with video doorbells that allow them to see and speak to visitors. 📱 Smart Thermostats: Smart thermostats provide residents with the ability to control their home's temperature remotely, while also providing Management control to set guardrails and set schedules. 🌡 Reach out today to learn more about adding the tech comforts potential residents expect. [email protected] #TexasBTR #SmartHome #PointCentral #ePropertyCare #BuildtoRent

10

As this healthcare org started moving more PHI and PII data into Salesforce, they knew they needed a more robust solution to keep their data safe, so they turned to Varonis. 🦾 Learn how this security team used Varonis to improve their Salesforce security posture and gain more visibility across their Salesforce environments: https://hubs.ly/Q02Xm-0S0

4