“Hi highly can recommend Daniel. He always can be reached and reacts very fast & professionally. Additionally he ensures that all relevant information is available and helps to prepare for interviews very well. Overall the application processes is smooth and well structured. ”
About
Global Life Science Headhunter with specialist markets established across Europe, Latam…
Contributions
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What are the best ways to develop and implement client feedback and survey programs?
From my perspective, you need to have a very clear purpose for collating client feedback. With this clarity, you can maximise the true value of this tool. I think by incorporating a high level of trust and transparency throughout any process with a client, this feedback should become natural step by step process.
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How can you exceed client expectations and build long-lasting relationships?
Regular feedback throughout the process is critical. Don't be afraid to ask the difficult questions and be open to criticism/negative feedback. By gaining this feedback, it will produce a better quality of candidates that are more realigned to what the client needs.
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How can you exceed client expectations and build long-lasting relationships?
It's important to have a transparent and honest relationship with your client. Regular communication is key and don't be afraid to present the obstacles and search for the flexibility that is sometimes needed in processes. Remember, you are there as a consultant first. By having this clarity, you will be able to set realistic goal posts.
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How can you exceed client expectations and build long-lasting relationships?
Have a thorough briefing call with them and do your homework in advance. It's important to gain a understanding of who they are as a business, what their goals/ambitions are and how this role will play a part in that growth. The culture is also extremely important to understand; many, many candidates now base their career choice on the cultural and personality fit to the organisation and team. By understanding these key points, it will allow you to provide them with quality and engaged candidates.
Experience
Education
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University of Gloucestershire
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Activities and Societies: Played for the University Football team
Chose Enterprise Pathway
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