Cade Maschino
Austin, Texas, United States
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Explore more posts
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🌟 Samantha Simonton
Overstock and Bed, Bath and Beyond are finally getting on track. Beyond Inc. is building brands that have a focus and a merchandising strategy! They are re-focused and ready to climb the next hill. 🏔 Here are my thoughts on the "guiding light" of each brand: BUT let's get real about company's vision and mission statements: Do we really need all the fancy language? We certainly don't need both a vision and mission statement if they really are saying the same thing. Take Bed Bath & Beyond's new vision: "Everyone deserves to come home to spaces that are beautiful as they are functional." Sounds good, but what's the long-term plan here? How does this vision translate into action? And their mission: "We will be the go-to retailer for bed, bath, kitchen, and backyard." Great, but who's the main focus? Vendors? Customers? Both? For BBB they should consider having ONE guiding light, a clear vision and mission in one. 🛒✨ Now Overstock on the other hand, nailed it BUT are still really saying the same thing in their vision and mission as well: to be the go-to-retailer for good deals. Their Vision is: "To surprise and delight savvy shoppers with crazy-good deals". I would consider loosing the buzz words and merging it with their mission. Their Mission is: "to create a rich bargain-hunting ground, offering the quality you want, the categories you love, and smart finds you can’t get anywhere else—all at crazy-good prices". 💡💸 I like it! BBB and Overstock are starting to do a great job of creating two distinct brands and shopping experiences from one. We are looking forward to working with you.👏 #BusinessExcellence #CustomerFocus #VisionAndMission #Overstock #BeyondInc #BedBathandBeyond Let's ditch the jargon and focus on clarity. Companies need clear direction, not just catchy phrases. Let's make it happen! 💼 #VisionMissionDebate
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Detroit Jerky
Hey just in case anyone was wondering, we are CRUSHING IT on Faire. 👊 We're not going to mess around when it comes to retailers who give our product a chance - we don't take them for granted. So if you own a... Grocery Store Gym Yoga Center Gift Shop Specialty Store Smoothie Shop Bodega Convenience Store Deli General Store ...you should be selling Detroit Jerky. And if you don't own one but know someone who does you need to tell them to carry it, because it's the best vegan jerky in the game. Use this link to order Detroit Jerky through Faire. https://lnkd.in/gyqwEAMC And if you're looking to expand your business and sell your product on Faire let us know. We have a referral code you can use and we'll help you. #Wholesale #Retail #SellingOnline #Vegan
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Lucas Roscoe
Industry leaders in fashion and apparel are making the decision to consolidate software vendors. So, what's the payoff?... (Case studies by Grand Forrest, Mamiye Brothers, and Sail to Sable) *Ensures smoother operation and improvement in communication across all business functions. *Reduces complexities related to handling multiple vendors. *Single-vendor provides dedicated support teams with in-depth knowledge of the entire suite, offering consistent, prompt, and effective assistance *Expanding with a single vendor facilitates easy addition of new modules or services, aligning with your strategic growth. *Long-term savings through streamlined operations and avoiding integration issues. *Prepares businesses to adapt to new technologies and market demands.
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Tim Boerkoel
We're sharing an article from Retail TouchPoints on the challenges of partnerships between DTC brands and traditional retail. Author Sarah Sweeney notes that DTC companies and traditional retailers are struggling in the current retail landscape, particularly when it comes to addressing the buying habits of Gen Z and young millennials. Brands like Madewell, Abercrombie & Fitch Co., and Urban Outfitters have a stronghold on this demographic, as well as the benefits of longevity in the market. The DTC brand Vacation Inc. and RodeoCPG (noted as the force behind the in-store partnership between Fishwife and Whole Foods Market) bring social media savvy and the opportunity to showcase a more defined brand purpose. However, when DTC and traditional retail collaborate, expectations often fall short due to mismatched storytelling and lack of cohesion, leading to a confused "brand world" that erodes customer loyalty. Sweeney offers suggestions to make these partnerships successful, understanding that all participants must commit fully. Treating each collaboration as a unique brand can help, as seen with Amazon Essentials and Amazon Fresh. Full, holistic integration is also encouraged, like how Nordstrom is embracing DTC brand Parachute Home with a branded online presence, exclusive products, and well-designed pop-ups. The article also emphasizes the importance of authenticity and shared values, citing the Megababe and Ulta Beauty partnership as an example of celebrating clean products, diversity, and inclusivity. Sweeney encapsulates the essence of successful partnerships with the quote, "The result must not be less than the sum of its parts." When great brands collaborate, they not only access a broader customer base but also enhance each other's visibility and operational strength. The article clearly outlines that the path to success lies in a wholehearted, committed approach from both sides. #dtc #customerloyalty #marketing #retail #retailstrategy
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Albert Fong
You have a fine reputation...now if only sales kept up. If consumer sentiment has anything to do with it, Nike and Kohl's should have a happy holiday. The retailers topped the list among consumers for athletic footwear and department stores. While Nike topped the list for Gen Z, millennials, Gen X and boomers, Kohl's was the top choice among Gen Z and boomers, while millennials chose Nordstrom and Gen X chose Macy’s. What does that all mean? From a brand and reputation perspective, Nike and Kohl's have a lot to be happy about. The efforts by both companies have helped them to stay in the good graces of consumers. Financially speaking, however, that's a different story. Nike and Kohl's had lousy sales quarters along with sliding stock prices. Innovation, variety and product selection matter more. Consumer sentiment, brand rankings and other reputation lists are great, but at the end of the retail day, you still have to deliver the goods. That's where Nike, Kohl's and the retail industry in general find themselves. Good favor lasts only so long, but they buy you some time to fix the problems. The online vs in-store conundrum puts the focus on inventory. It wasn't too long ago when brick-and-mortar retailers were expected to disappear due to the ecommerce and the online shopping onslaught. But that didn't happen because retailers such as Kohl's, Macy's, Target and Walmart among others embraced technology to enhance the customer experience by combining the convenience of online shopping with the accessibility of the physical shopping experience. Consumers have also developed a preference for actually being able to touch and hold items that online-only stores can't provide. Of course, what you see online isn't always what you get in stores. We love inventory...just not too much of it. That places even greater importance on inventory management and knowing what customers want. For Nike, Kohl's and other retailers, the holy grail remains: forecasting which inventory to put where so consumers can find what they’re looking for in stores. Figure that out, and perhaps sales will keep up with consumer sentiment https://cnb.cx/3BUYhHY #nike #kohls #retail #consumers #reputation #brand #publicrelations #inventory #inventorymanagement #supplychain #holidays
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Kevin Ervin Kelley, AIA
Yes, there has been a slow, dark cloud forming around consumer enthusiasm lately, which, as always, might be first slow, then fast regarding public awareness. The knee-jerk reaction will cause many retailers to drastically drop their prices, which only flatters the brands that have spent decades building a low-price perception and position. As consumers cut back in some areas, they'll compensate for their sacrifice by indulging in others. While they might cancel the Paris vacation or ski trip, they'll splurge on other less consequential indulgences, like lobster, backyard upgrades, new exercise programs, etc. The key for retailers is to ensure your offering is worth the slight premium and provides some emotional payoff in times of stress. #retail #retailers #price #recession #economy #malls #grocerystores #supermarkets #restaurants #consumers ICSC FMI- The Food Industry Association National Retail Federation National Grocers Association
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Matt Fifer
In today’s retail landscape, merchandisers are overwhelmed with data but often lack actionable insights. They face the challenge of making quick decisions on product selection, inventory, and more, all while navigating fragmented data systems. Traditional BI tools, while useful, can complicate this process with complex dashboards that don’t cater to individual needs. The good news? AI-powered analytics are stepping in to bridge this gap. By integrating generative AI with BI platforms, merchandisers can easily access insights using natural language, simplifying decision-making. For instance, instead of sifting through multiple dashboards, they can simply ask an AI for sales data on specific products across regions. This integration not only streamlines workflows but enhances data-driven decision-making, ultimately improving product assortments and customer satisfaction. As we embrace AI, the future of merchandising is set to become even more intuitive and responsive, giving retailers a competitive edge. Conversations On Retail, Chain Store Age
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Jim Yu
💡Amazon invests in consolidation of Saks Fifth Avenue & Neiman Marcus Group … Why? 💬 Lot of chatter in the last day about Amazon backing the consolidation of LUXURY retailers Saks and Neiman Marcus….theres a lot to be said about tech that helps traditional retailers win and I think Forbes and Suzanne Kapner at The Wall Street Journal have a great take. That being said, I think the crown jewel they are going after here is interesting…. I think the big nut to crack for Amazon is a CRM play of owning the super high end customers…dominating that top spender market. That luxury shopper. Not as a transactional relationship, but owning that luxury shopper segment—both online and offline. I think the crown jewel Amazon is going after here is…. 💵 Prime for the 0.1%ers. The big picture here is a massive opportunity for Amazon to unlock — think of the spending they could own. 💥 Amazon Ultra Prime. No wonder Salesforce also invested… CRM play. https://lnkd.in/gy_r7jMQ https://lnkd.in/gmk-ZqSU
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David J. Katz
Come for the treasure hunt, stay for the shareholder returns. Last year, The TJX Companies, Inc., owner of MARSHALLS LLC, TJ Maxx & HomeGoods, and TK MAXX (Europe), generated over $50 Billion in revenue, more than Macy's and Nordstrom combined. This success was not generated from online sales but based on #BehavioralEconomics and applied human psychology, e.g., "bargains and the treasure hunt." The latest quarter was further proof of this resilience. Both TJX Cos. and Ross Stores, Inc. reported this week that comparable-store sales rose 3% in their quarters ended May 4 compared with a year earlier as inflation-pinched consumers sought out deals. This marks the seventh consecutive quarter of comparable sales growth for TJX and the sixth for Ross. Ross, whose consumers skew low-to-middle income, has been lowering prices to drive sales. TJX, with a higher-income clientele, has been able to raise prices selectively without much pushback. Bad times aren’t required for good times at these retailers—they were growing in 2021 when consumers were feeling flush. TJX, Ross and Burlington Stores, Inc. collective share of the #apparel and #footwear specialist market ballooned from 25% in 2019 to 31% last year. Off-price is likely stealing market share from home retailers, too. TJX’s HomeGoods business saw comparable-store sales rise 4% last quarter, while Ross Stores said the home category outpaced overall company growth. That contrasts with anemic home-related sales at retailers like Target and Beyond, the company that took on Bed Bath & Beyond’s website. Can off-price retailers keep growing? Weakness at other apparel brands suggests that they can. Recognizable brands such as Nike, lululemon, and Coach owner Tapestry have hit speed bumps on sales growth. Where there is unsold inventory, there are buying opportunities for off-price retailers. There could be a big wave of inventory from recent bankruptcies at EXPRESS and teen-focused rue21, as they close hundreds of stores. The wave of store closures also should help boost foot traffic at off-price retailers. Off-price historically has been the biggest beneficiary of apparel store closures. In addition to bankrupt retailers, Macy’s has announced plans to close 150 stores. UBS analysts estimate that more than 16,000 apparel stores could close over the next five years. This hasn’t gone unnoticed. TJX and Ross shares have appreciated 92% and 40%, respectively, over the past five years. They are now among the most expensive U.S.-listed apparel-industry stocks. They trade at forward-12-month earnings multiples that rival Nike’s and recently outpaced Lululemon’s. Off-price retail stocks aren’t cheap, but premium products never are. Well covered by Jinjoo Lee for the The Wall Street Journal
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Emily Lane
Many apparel brands reach out for advise on how to build brand loyalty and compete in a saturated market. Doing better by your core is a great place to start. This article has fundamental advice on how to build your core to be rock solid. If you prefer to listen to the article vs read - we have made it easy for you! Just click the link and listen your way to higher profits and repeat business. #backtobasics #elevateyourbrand #brandloyalty #appareldevelopment
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Sarah Gallagher
Exciting news! 🌟 Congrats to the team at Dôen for being named the Hottest Brand of the Summer by WWD! 🏆🎉 Below - 7 things they’re doing with ecomm helping them hit 40% YOY growth. Can't wait for what's next. 1. Great Imagery - Beautiful, feminine & natural photography - Connecting on a personal level - Showcase product AND evoke emotion 2. Super Detailed Product Information - Product-level size guides - Detailed descriptions include a sheerness index 3. Focus on Impact - Ethical production includes the use of natural & recycled fabrics - Partnerships with women-owned factories - Transparency around work to become more sustainable over time 4. Customer Connection - Actively listen to customer feedback - Adjust products and site info 5. Seamless Shopping - User-friendly site design - Easy navigation - Intuitive (but on brand) interfaces 6. Notification on Sold Out Products - Popular, sold out items let customers get notified on restock - Shoppers stay engaged and anticipate new releases 7. Engaging Digital Content - Emails are editorial featuring team members and friends - Products are released in ‘chapters’ - Telling stories and building excitement for each drop https://lnkd.in/g8Y6Fp-6
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Patricia J. Royak
The Wall Street Journal on consumers “Push Back on Return Policies” caught my attention and worth consideration for your Board. Is it a positive ROI strategy for your business? Is it a long over due policy or has this policy gone to far? What strategies and question’s will you discuss with your board as together we navigate changing consumer behaviors? Consumers are using chat bots and sizing tools and did this help increase spending by 10% on line Black Friday? - $513 Trillion returned according to NRF survey form 2023 with 14% being fraudulent according to the National Retail Federation and Appriss Retail. - the pratice highlighted in the article of booking an appointment for fitting advice online or instore has been successful for my clients and deepened consumer loyalty.
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Ken Lauher
Redefining Retail Growth: It’s All About Connection In today’s competitive retail landscape, growth is no longer just about selling products—it’s about building meaningful connections that resonate with customers. The brands leading the way are those that prioritize relationships over transactions, delivering value in ways that inspire loyalty and advocacy. Here’s what it takes to thrive in this evolving market: 1️⃣ Customer-Centric Experiences Go beyond the expected. Personalized gestures, surprise-and-delight moments, or tailored recommendations can turn casual shoppers into lifelong fans. 2️⃣ Strategic Growth with Focus Expand thoughtfully. Understand your customers' evolving needs and innovate within your niche. Resist the urge to overextend into unrelated categories or overstock inventory—focus is power. 3️⃣ Retention as a Growth Driver Loyalty fuels profitability. Create seamless, exclusive experiences through robust email and SMS strategies, rewards programs, and campaigns that keep customers engaged long after their first purchase. 4️⃣ Emotionally Engaging Storytelling Your brand’s story is your superpower. Use creative storytelling—whether through education, entertainment, or emotional narratives—to create deep, lasting connections with your audience. 5️⃣ Operational Excellence Growth requires balance. Disciplined financial and inventory management, paired with strong vendor relationships, ensures your foundation is as strong as your ambition. Today’s customers seek more than products—they seek brands that reflect their values and deliver real, memorable experiences. The future of retail isn’t just transactional—it’s transformational. #RetailStrategy #CustomerExperience #BrandGrowth #RetentionMarketing #RetailLeadership
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Staffington Consulting
Build a Strong Talent Pipeline with Staffington! Struggling to create a sustainable talent pipeline? Follow these 4 key tips to attract, engage, and retain top talent: 1️⃣ Define Candidates: Know exactly what you need. 2️⃣ Engage Early: Build meaningful relationships from the start. 3️⃣ Leverage Referrals: Tap into your team's network for trusted candidates. 4️⃣ Stay Connected: Keep potential hires engaged and interested. At Staffington, we empower businesses to create efficient and long-lasting recruitment strategies. Let us help you transform your hiring process! 💼 👉 Learn more at www.staffington.net #TalentPipeline #HiringTips #Staffington #SmartRecruitment
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Jason Greenwood
“𝐍𝐢𝐤𝐞 𝐚𝐝𝐝𝐫𝐞𝐬𝐬𝐞𝐬 𝐟𝐥𝐚𝐰𝐬 𝐢𝐧 𝐃𝐓𝐂 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐲 𝐚𝐬 𝐐3 𝐫𝐞𝐯𝐞𝐧𝐮𝐞𝐬 𝐜𝐨𝐦𝐞 𝐢𝐧 𝐟𝐥𝐚𝐭” CEO John Donahoe said the sportswear brand “is not performing at our potential” and needs to lean back into wholesale and product innovation. - RETAILDIVE “𝐒𝐨𝐟𝐭𝐁𝐚𝐧𝐤-𝐛𝐚𝐜𝐤𝐞𝐝 𝐁𝐫𝐚𝐧𝐝𝐥𝐞𝐬𝐬 𝐬𝐡𝐮𝐭𝐬 𝐢𝐭𝐬 𝐝𝐨𝐨𝐫𝐬 𝐟𝐨𝐫 𝐠𝐨𝐨𝐝” It was a roller coaster ride — a short one. Brandless, a San Francisco-based [DTC] eCommerce company that made and sold an assortment of “cruelty-free” products in beauty and personal care, household, baby and pet categories, has shut its doors less than three years after officially opening them in July 2017. - TechCrunch “𝐖𝐚𝐲𝐟𝐚𝐢𝐫 𝐚𝐧𝐧𝐨𝐮𝐧𝐜𝐞𝐬 1,650 𝐣𝐨𝐛 𝐜𝐮𝐭𝐬, 13% 𝐨𝐟 𝐰𝐨𝐫𝐤𝐟𝐨𝐫𝐜𝐞” Wayfair is laying off 13% of its global workforce, including 19% of its corporate team, as it looks to streamline its business and cut out layers of management. The restructuring – the third Wayfair has implemented since summer 2022 – is expected to save the company about $280 million - CNBC “𝐓𝐡𝐞 𝐃𝐓𝐂 𝐏𝐚𝐫𝐭𝐲’𝐬 𝐎𝐯𝐞𝐫. 𝐖𝐡𝐚𝐭 𝐇𝐚𝐩𝐩𝐞𝐧𝐬 𝐍𝐞𝐱𝐭?” The grow-at-all-costs playbook led to a reckoning. Now, some DTC brands are trying things differently. - Built In “𝐎𝐮𝐭𝐝𝐨𝐨𝐫 𝐕𝐨𝐢𝐜𝐞𝐬 𝐅𝐨𝐮𝐧𝐝𝐞𝐫 𝐓𝐲𝐥𝐞𝐫 𝐇𝐚𝐧𝐞𝐲 𝐈𝐬 𝐑𝐞𝐬𝐢𝐠𝐧𝐢𝐧𝐠 𝐅𝐫𝐨𝐦 𝐇𝐞𝐫 𝐂𝐨𝐦𝐩𝐚𝐧𝐲” The shocking news comes days after Haney was forced to step aside as CEO due to the company's reported financial struggles. - Buzzfeed “𝐂𝐚𝐬𝐩𝐞𝐫, 𝐭𝐡𝐞 𝐌𝐚𝐭𝐭𝐫𝐞𝐬𝐬 𝐒𝐭𝐚𝐫𝐭𝐮𝐩, 𝐆𝐨𝐞𝐬 𝐓𝐡𝐫𝐨𝐮𝐠𝐡 𝐖𝐢𝐭𝐡 𝐋𝐚𝐜𝐤𝐥𝐮𝐬𝐭𝐞𝐫 𝐈𝐏𝐎” Casper Sleep, a startup that sells mattresses online, became on Thursday the latest money-losing outfit to get a cold shoulder from Wall Street investors. The lackluster first day of trading did not come close to fulfilling what Casper’s venture-capital investors thought it was worth a few months ago. - Reading Eagle “𝐓𝐡𝐞 𝐝𝐢𝐫𝐞𝐜𝐭-𝐭𝐨-𝐜𝐨𝐧𝐬𝐮𝐦𝐞𝐫 𝐛𝐨𝐨𝐦 𝐢𝐬 𝐜𝐨𝐦𝐢𝐧𝐠 𝐭𝐨 𝐚𝐧 𝐞𝐧𝐝” A once-bustling group of companies [Casper, Allbirds and Peloton], backed by billions in venture capital funding, saw a record year for IPOs in 2021. Now, three years later, most of those direct-to-consumer, or DTC, companies still struggle with profitability. “It’s that profitability angle now that demarcates the winners in DTC from the losers,” said GlobalData Retail’s managing director, Neil Saunders. - CNBC ---------------------------------------------------------------------- DTC is tough - and getting tougher. If even Nike needs strategic wholesale, how much more important is it for smaller DTC brands? B2B/wholesale eCommerce is a CRITICAL channel for DTC brands and the smart ones have already made the move. 🐉𝗜𝗳 𝘆𝗼𝘂'𝗿𝗲 𝗮 𝐃𝐓𝐂 𝘀𝗲𝗹𝗹𝗲𝗿 𝗮𝗻𝗱 𝘆𝗼𝘂'𝗿𝗲 𝗿𝗲𝗮𝗱𝘆 𝘁𝗼 𝘀𝗹𝗮𝘆 𝘁𝗵𝗲 𝗕𝟮𝗕 𝗲𝗖𝗼𝗺𝗺𝗲𝗿𝗰𝗲 𝗗𝗿𝗮𝗴𝗼𝗻, 𝗴𝗲𝘁 𝗶𝗻 𝘁𝗼𝘂𝗰𝗵 - 𝘄𝗲'𝗹𝗹 𝘀𝗹𝗮𝘆 𝗶𝘁 𝘁𝗼𝗴𝗲𝘁𝗵𝗲𝗿.
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Ricardo Gomez-Cendon
🚨 Amazon’s Bold Move into Luxury Fashion: What It Means for the Industry 🚀 The retail landscape is buzzing with the news of Saks Fifth Avenue and Neiman Marcus Group merging, creating a luxury retail powerhouse backed by Amazon. This $2.65 billion deal, forming Saks Global, is set to revolutionize the luxury fashion industry in ways we’ve never seen before. Why This Matters: Amazon, a titan in e-commerce, logistics and technology, is now officially stepping into the luxury fashion arena. This move could drastically reshape their business model and the luxury market. Here’s why: 1️⃣ Logistics and Efficiency: Amazon’s logistical expertise is unparalleled. By integrating its advanced logistics with Saks Global’s operations, we can expect significant improvements in supply chain efficiency. Faster delivery times and better inventory management will enhance customer satisfaction and reduce costs. This synergy could mean that customers will soon be able to purchase luxury items like a Chanel bag with the same ease as everyday essentials. 2️⃣ The Power of AI and Data: Amazon and Salesforce bring cutting-edge AI and data analytics to the table. AI can personalize the shopping experience, predicting customer preferences and tailoring recommendations. This level of personalization is crucial in luxury retail, where customer experience is paramount. With Amazon’s data prowess, Saks Global can better understand their customers, optimize pricing strategies, and manage inventory more effectively, ensuring high-end pieces don’t end up in discount bins. 3️⃣ Technology Integration: Amazon’s involvement means more than just financial backing; it’s about leveraging technology to future-proof the luxury brands. As Marc Metrick, CEO of Saks Fifth Avenue’s online operations, mentioned, the aim is to gather high-quality customer data and offer more personalized options. Enhanced tech capabilities will streamline operations from the warehouse to the customer’s doorstep, making luxury shopping seamless. 4️⃣ Market Reach and Customer Base: Amazon’s vast customer base is a goldmine for Saks Global. This deal allows Amazon to penetrate the high-end market, catering to a demographic that values exclusivity and quality. For luxury brands, having access to Amazon’s broad customer reach means new growth opportunities and expanded market presence. Conclusion: This merger isn’t just about consolidating two luxury giants; it’s about transforming how luxury retail operates in the digital age. While some may fear that this could dilute the exclusivity of luxury brands, it’s an opportunity to innovate and adapt. The luxury sector has been cautious about embracing e-commerce fully, but this merger signals a shift towards a more tech-driven future. As consumers, we stand to benefit from improved services, personalized experiences, and greater accessibility to luxury products. #LuxuryFashion #Ecommerce #BusinessStrategy #Amazon #SaksGlobal #RetailInnovation
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Christine Barton
Department stores will need to break away from old habits if they want to become a staple for younger generations – and stay relevant for decades more. I had the chance to share my perspective with CNBC recently on how department stores are leaning into new tactics like third-party marketplaces to stay relevant. Read the full article here: https://on.bcg.com/4chNiW4
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Andy Ruben
Vinyl Outsold CDs Two-to-One Last Year -- It's remarkable to see vinyl records not just surviving but thriving with $1.4 billion in sales. In an era where any song is just a click away, the continued growth of vinyl speaks volumes about our evolving desires and perhaps, the direction in which the world is heading. While I've always cherished records, I can't imagine life without the convenience of digital streaming from Spotify and Apple Music, which gives me access to more music than ever. Yet, in this digital age, I find myself increasingly drawn to the tactile allure of vinyl. When I do take the time to play a record, I’m fully immersed in the experience—from handling the album and dropping the needle to flipping the record. It’s an engagement that I value even more nowadays. Last year I interviewed three Gen Z shoppers on an episode of "Let's Talk Resale", including Sophia Richter, who shared her experience thrifting in a JC Penny parking lot. It wasn’t as straightforward as online shopping, but the thrill of the hunt was a big part of the experience. This all highlights a broader point about our complex human desires and potential future trends. The resurgence of vinyl and the popularity of thrifting tell parallel stories in our modern narrative of seeking experiences. They underscore that while we readily embrace digital efficiency, we also crave and value immersive, hands-on experiences. With streaming accounting for 81% of music revenue in 2023, it will remain dominant. Yet, I also anticipate that vinyl sales will continue their 17-year growth trend. There's a time and place for vinyl records, and they seem even more special in an era when I can instantly summon any song on Spotify to match my mood. Adam Werbach David Volta Rachel Barge Daniel Goldfarb #vintage #thrifting #resale #recommerce Trove https://lnkd.in/gJiugHTr
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Mary Beth Garcia
As we look toward the retail holiday season and planning for the year ahead, MOHR Retail will be hosting a panel discussion that explores the landscape of retail store environments today, focusing on a range of topics, including the dynamic roles of store teams, the rise and fall of self-checkout systems, how stores are increasingly becoming fulfillment centers, and how successful retailers are addressing issues related to mental health, safety, and burnout amid preparations for the holiday season. Here’s a quick overview of some of these hot-button retail store trends and issues and what we’ll be focusing on during the webinar: ↪The Evolution of Store Roles With the surge of Buy Online, Pick Up In-Store (BOPIS) options and stores doubling as fulfillment centers, retail teams are adapting to new responsibilities. The traditional role of a store employee has shifted from managing in-store tasks to balancing online orders and managing stock all while building loyalty by ensuring a seamless customer experience, both online and offline. ↪The Rise and Fall of Self-Checkout Self-checkout was once hailed as a revolutionary step forward in retail efficiency, offering customers a quicker way to check out while reducing the need for staff. However, recent concerns over security, increased theft, and the impersonal nature of the experience have led some retailers to reconsider their reliance on self-checkout systems. ↪Doing More with Less As staffing challenges continue to rise, retailers are finding themselves needing to do more with fewer employees. Retailers need to rethink scheduling, training, and multi-role positions while looking for best practices that help streamline operations. If you’re interested in joining this panel discussion, reach out to me! We’re looking for your experiences, insights, ideas, and/or other lessons you might be able to share to add to a lively, thought-provoking discussion #LearnMOHR #RetailTrends #Retail
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Koral Ibrahim
On are the future of retail. (Here’s why). Not because of their shoes. Not because of the brand. It’s not because they have stolen market share where it seemed near impossible to break through. It’s because they rethought what a retail experience should be like. Have you been in their two-storey Regent Street store? As soon as you enter, you feel like you’re in a new world. A world of performance. A world of science. A world of passion. There are panel talks, workouts and events; but also a super streamlined process of buying great products too. This world building combined with community building, creates a brand more powerful than any I’ve interacted with for a while. And having spoken to the retail assistants there, they know their stuff too. Whilst I advocate for retail to not be solely focused on sales. It’s still imperative your staff love what they do, and love the products they sell. And at On Running, they do both. It’s no surprise On is already a bn dollar brand. Who else is a fan?
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