“I have worked with Charles on several customer accounts and have found him to be great with customers from both an account management and a technical perspective. He is able to take a highly complex, undocumented customer environments and seamlessly transform their networks and processes into efficient, transparent and scalable solutions.”
About
Charles Tholen is a seasoned technologist with broad experience having worked with…
Activity
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Closing out the year with our first meeting for emerging members. Ten strangers sharing and collaborating like old friends and colleagues. Thanks to…
Closing out the year with our first meeting for emerging members. Ten strangers sharing and collaborating like old friends and colleagues. Thanks to…
Liked by Charles Tholen
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All: We are incredibly excited Benchmark, one of the premier law firm ranking entities in the United States, has just shortlisted Lynn Pinker Hurst &…
All: We are incredibly excited Benchmark, one of the premier law firm ranking entities in the United States, has just shortlisted Lynn Pinker Hurst &…
Liked by Charles Tholen
Experience
Education
Licenses & Certifications
Publications
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CompTIA: Channel companies should expand security offerings
TechTarget
A CompTIA report says more IT channel firms are offering security services, but suggests many partners aren't positioned to deliver a modern security offering.
Other authors -
Using Security Metrics to Drive Action
Tenable Network Security
We asked 33 security experts how they communicate security program effectiveness to business executives and the Board.
They share their recommendations and best practices in this ebook.Other authors -
On an IT mission: Cognoscape heads to the cloud
Dallas Business Journal
Instead of the standard IT break/fix model that retroactively seeks solutions to existing technical problems, Cognoscape strives to eliminate potential IT problems from the get go.
Other authors
Projects
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ASCII MSP Workshop New Jersey - Speaker - SUCCESSFULLY WINNING IN THE LEGAL MARKET WITH MANAGED SERVICES
Learn how to deliver best in class services to the legal market while avoiding common missteps most IT providers make when selling managed services. Technology plays a significant role in the lifecycle of law firms and Charles knows this all too well. For 22 years, fellow ASCII member Charles Tholen has combined his technical capabilities with business acumen to bring solutions that meet business needs with a specific success in the legal market.
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ASCII MSP Workshop Chicago - Speaker - SUCCESSFULLY WINNING IN THE LEGAL MARKET WITH MANAGED SERVICES
Learn how to deliver best in class services to the legal market while avoiding common missteps most IT providers make when selling managed services. Technology plays a significant role in the lifecycle of law firms and Charles knows this all too well. For 22 years, fellow ASCII member Charles Tholen has combined his technical capabilities with business acumen to bring solutions that meet business needs with a specific success in the legal market.
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ASCII MSP Workshop Austin - Speaker - SUCCESSFULLY WINNING IN THE LEGAL MARKET WITH MANAGED SERVICES
Learn how to deliver best in class services to the legal market while avoiding common missteps most IT providers make when selling managed services. Technology plays a significant role in the lifecycle of law firms and Charles knows this all too well. For 22 years, fellow ASCII member Charles Tholen has combined his technical capabilities with business acumen to bring solutions that meet business needs with a specific success in the legal market.
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ASCII MSP Workshop Columbus - Speaker - SUCCESSFULLY WINNING IN THE LEGAL MARKET WITH MANAGED SERVICES
Learn how to deliver best in class services to the legal market while avoiding common missteps most IT providers make when selling managed services. Technology plays a significant role in the lifecycle of law firms and Charles knows this all too well. For 22 years, fellow ASCII member Charles Tholen has combined his technical capabilities with business acumen to bring solutions that meet business needs with a specific success in the legal market.
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ASCII MSP Workshop Miami - Speaker - SUCCESSFULLY WINNING IN THE LEGAL MARKET WITH MANAGED SERVICES
Learn how to deliver best in class services to the legal market while avoiding common missteps most IT providers make when selling managed services. Technology plays a significant role in the lifecycle of law firms and Charles knows this all too well. For 22 years, fellow ASCII member Charles Tholen has combined his technical capabilities with business acumen to bring solutions that meet business needs with a specific success in the legal market.
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CompTIA ChannelCon 2014 - CompTIA Managed Services Community Meeting - Speaker
Panelist for the CompTIA ChannelCon Managed Services Community Meeting - MSP Panel on RMM and PSA Best Practices.
MSP Panel on RMM and PSA Best Practices at a 201 Level
Hear from MSP’s and vendors about the best practices to continue to grow your business with these two critical tools.
Moderator, Steve Alexander, MSP-Ignite
MSP Panelists, Charles Tholen, Cognoscape and Kenneth May, Swift Chip
Vendor Panelists, Dave Sobel, GFI Max and Amy Hodge, ConnectWise -
CompTIA ChannelCon 2014 - The Great Security Debate - Speaker
Panelist for the CompTIA ChannelCon 2014 session The Great Security Debate.
What is your perspective on security? Is it a huge deal and critical to every aspect of an organization, or is it important, but major concerns over security are overblown?
In this election debate-style session, hear both sides of the argument and make your own conclusions. We’ll discuss the legal and financial impacts of a security breach on a solution provider’s and their customers’ business. And no…Panelist for the CompTIA ChannelCon 2014 session The Great Security Debate.
What is your perspective on security? Is it a huge deal and critical to every aspect of an organization, or is it important, but major concerns over security are overblown?
In this election debate-style session, hear both sides of the argument and make your own conclusions. We’ll discuss the legal and financial impacts of a security breach on a solution provider’s and their customers’ business. And no matter which viewpoint you take, find out what some of the latest security threats may be and how to mitigate them.
Moderator: Scott Barlow, Vice President, Global Channel Sales & Marketing, Reflexion Networks, Inc.
Panelists:
•Chris Johnson, CEO, Untangled Solutions LLC
•Dan Liutikas, CLO, CompTIA
•Charles Tholen, President and CTO, Cognoscape LLC
•Steve D. Thomas, CEO, B.B.O.C. Fabrication
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Autotask Community Live 2012 - Speaker
Panel Member for Autotask Community Live 2012 Worldwide User Conference session:
How to demonstrate value to your clients - and keep them for life
It is well known and understood it more difficult to bring in new business. So once you get them you want to keep them. Here from your peers on how they demonstrate the value they bring to their client base everyday in order to keep their clients for life. Then get involved in the discussion if you are doing something that is working for…Panel Member for Autotask Community Live 2012 Worldwide User Conference session:
How to demonstrate value to your clients - and keep them for life
It is well known and understood it more difficult to bring in new business. So once you get them you want to keep them. Here from your peers on how they demonstrate the value they bring to their client base everyday in order to keep their clients for life. Then get involved in the discussion if you are doing something that is working for you.
Attend this session for insights on:
• What business model approach is working
• Which Autotask reports can be used to validate SLAs and work accomplished
• How client portal and other collaborative tools can be used for right now communications
• What key metrics are set and measured to ensure service delivery excellence
• How on site meetings should be used to build relationships and earn new business
• How surveys are being used to ensure client satisfaction and. Continual improvement -
CompTIA BreakAway 2011 - Understanding the Unique Challenges of Selling to the Legal Environment - Speaker
Subject Matter Expert for the creation of the training materials and session presenter.
Module # 1: Understanding the Unique Challenges of Selling to the Legal Environment
Technology plays an integral role in the life of law firms and corporate legal departments around the world. This module will give solution providers a better understanding of legal cultures, their common IT challenges, and work processes. You will take away tips that will help you deliver best-in-class…Subject Matter Expert for the creation of the training materials and session presenter.
Module # 1: Understanding the Unique Challenges of Selling to the Legal Environment
Technology plays an integral role in the life of law firms and corporate legal departments around the world. This module will give solution providers a better understanding of legal cultures, their common IT challenges, and work processes. You will take away tips that will help you deliver best-in-class services to your legal clients, increase the effectiveness in how their legal services are delivered, and capitalize on tools like electronic data discovery. This module is the first module in the CompTIA Legal Services Channel Training. Participants will receive a CompTIA Education Credit for this module. Check out the Course Locator for additional opportunities to get CompTIA Channel Training Courses.
Presenter: Charles Tholen, President and Chief Technology Officer, Cognoscape LLC -
Autotask IT Business Success Tour - Speaker
IT Business Profitability Tour
BUSINESS-BUILDING BREAKFAST SEMINARS FOR IT SERVICE PROVIDERS
This business-building event will feature successful local IT service providers who will reveal how they built their businesses, and you’ll get a look at the latest tools and strategies they use for optimizing workflow and driving more dollars to the bottom line.
HERE’S WHAT YOU WILL LEARN:
Growing Your Business
Leading Service Providers In Each City Share:
• The real-world…IT Business Profitability Tour
BUSINESS-BUILDING BREAKFAST SEMINARS FOR IT SERVICE PROVIDERS
This business-building event will feature successful local IT service providers who will reveal how they built their businesses, and you’ll get a look at the latest tools and strategies they use for optimizing workflow and driving more dollars to the bottom line.
HERE’S WHAT YOU WILL LEARN:
Growing Your Business
Leading Service Providers In Each City Share:
• The real-world business challenges they faced
• What they did differently to overcome them
• How their business changed for the better
• How to make your business more efficient & profitable
Managing & Automating
Your IT Service Business
10 Practical Steps You Can Take Right Now To:
• Optimize your business and capture more billable time
• Deliver your projects on time and on spec
• Automate the quoting, selling & procuring of IT products
• Preview the latest exclusives from Autotask
Languages
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English
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Organizations
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CompTIA
Executive Council - IT Security Community
- Present -
ASCII
Speaker
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CompTIA
Speaker
Recommendations received
21 people have recommended Charles
Join now to viewMore activity by Charles
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Happy birthday to DBA President Krisi Kastl! We are looking forward to celebrating you tonight.
Happy birthday to DBA President Krisi Kastl! We are looking forward to celebrating you tonight.
Liked by Charles Tholen
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Today, I am retiring after thoroughly enjoying a 37 plus year career in sales and sales management. When I started, you could read “PC Magazine”…
Today, I am retiring after thoroughly enjoying a 37 plus year career in sales and sales management. When I started, you could read “PC Magazine”…
Liked by Charles Tholen
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Congratulations are in order to our own President Joseph Harroz Jr. and OU Law Assistant Dean Stanley Evans on being honored as 2021 Oklahomans of…
Congratulations are in order to our own President Joseph Harroz Jr. and OU Law Assistant Dean Stanley Evans on being honored as 2021 Oklahomans of…
Liked by Charles Tholen
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All: This is Lynn Pinker Hurst and Schwegmann's second stage igniting and taking us further into the stars. We have become one of the TOP FIVE…
All: This is Lynn Pinker Hurst and Schwegmann's second stage igniting and taking us further into the stars. We have become one of the TOP FIVE…
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Well, today is the day we officially start our fitness training journey as owners of a D1 Training franchise (d1training.com). Excited to begin…
Well, today is the day we officially start our fitness training journey as owners of a D1 Training franchise (d1training.com). Excited to begin…
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Great partnership between Erin Nealy Cox and New Friends New Life. Look forward to many great accomplishments and many changed…
Great partnership between Erin Nealy Cox and New Friends New Life. Look forward to many great accomplishments and many changed…
Liked by Charles Tholen
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Texas Is A Winning Hub For Business. Remember when Texas and the middle of the U.S. were known as Flyover Country? Those days are over. Texas has…
Texas Is A Winning Hub For Business. Remember when Texas and the middle of the U.S. were known as Flyover Country? Those days are over. Texas has…
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