Chad Rogers

Chad Rogers

Marathon County, Wisconsin, United States
2K followers 500+ connections

About

Chad is an energetic, action-oriented, and caring leader who thrives on excitement &…

Activity

Experience

  • Connexus Credit Union Graphic

    Connexus Credit Union

    Wausau, Wisconsin, United States

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    Wausau, Wisconsin, United States

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    Wausau, Wisconsin, United States

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    Wausau, Wisconsin Area

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    Wausau, Wisconsin

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    Wausau, Wisconsin

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    Wausau, Wisconsin

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    Wausau, Wisconsin, United States

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    Wausau, Wisconsin, United States

Education

Licenses & Certifications

  • Associate in Risk Management

    Insurance Institute of America

    Issued
  • Certified Facilitator

    Ken Blanchard

    Credential ID Situational Leadership II
  • Certified Facilitator

    Steven Covey

    Credential ID 7 Habits of Highly Effective People
  • Certified Facilitator

    Achieve Global

    Credential ID Achieving Extraordinary Customer Relations
  • Certified Facilitiator

    Zeisset Associates

    Credential ID Myers-Briggs Type Indicator

Publications

  • How to Leverage Advanced Developer Tools to Drive Growth (co-presenter)

    FIsionaries; a podcast hosted by Jim Marous

    Chad Rogers & Jeramey Litzman from Connexus Credit Union share how Connexus has shifted from viewing digital services as a cost center to leveraging them as a profit center, setting a precedent for industry evolution. Hear unique approaches to onboarding & channel strategy Connexus has used to drive innovation & member-centricity, positioning them as a trailblazer in the banking industry.

    See publication
  • Winning PFI Status with Innovative Digital Banking Solutions (co-presenter)

    Alkami Co:lab Conference

    Chad Rogers & Liam Petraska (NASA Federal Credit Union) discussed the transformation of online banking into a primary digital sales channel & addressed industry trends emphasizing the importance of delivering relevant content to consumers at the right place at the right time to boost conversions.

  • Seminar: Biometrics & Beyond

    WI Credit Union League Convention

    Explore what makes both passive voice and IVR leading options for the contact center based on current technological capabilities and adoption rates

  • Driving Member Relationships, Retention and ROI with Digital Banking

    Alkami Co:lab Conference

    Connexus has rapidly expanded the breadth & depth of digital banking services & products they offer their members, with the goal of providing members with a simple, reliable & relevant user experience.

    See publication
  • How Biometrics Strikes the Balance of Security & Service in the Contact Center (co-presenter)

    CU Broadcast; a podcast hosted by Mike Lawson

    Chad Rogers & Milind Borkar (Illuma Founder/CEO) discussed how to strike perfect balance of security & service, especially in the contact center, that enhances the member experience. We get the credit union experience firsthand from Chad.

    Other authors
    See publication
  • Innovative Security Solutions for Credit Unions (trio-presenter)

    Finovate Fall

    A trio showcased Illuma Shield , a platform originally designed specifically for credit unions that leverages artificial intelligence to provide faster, more accurate voice authentication while preventing Development Profile fraud, protecting member accounts, and maximizing call center efficiency.

    Other authors
    See publication

Organizations

  • America’s CU

    Ops & MX Council - Member

    - Present
  • FILO

    Board Director

    - Present
  • Alkami Technology

    Client Advisory Board - Director (4 years)

  • Alkami Technology

    Client Advisory Board - Chair (3 years)

  • Connexus

    IT Steering Committee - Member (3 years)

  • Fiserv

    XP2 Advisory Board - Member (2.5 years)

  • Illuma

    Client Advisory Board - Director

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