Carl C. Jefferson, Ph.D., MBA, MSOD, PCC.

How do you measure or define Quality of Hire in your organization? 🤔 You might want to start following Laura Hilgers because she asked me and three other industry experts . . . Hung Lee, Tim Sackett, SPHR, SCP, and Jennifer McClure and we came up with the following: 🙅‍♀️ Break down departmental silos ➗ Use a mathematical formula 📊 Consider quality of hire metrics 💻 Lean into the use of AI In LinkedIn’s 2024 Future of Recruiting report, Talent Acquisition professionals identified "Quality of Hire" as the top metric shaping recruitment for the next five years. As hiring slows and companies remain cautious about headcount, ensuring that you hire the right talent is more critical than ever. But how do you define and measure Quality of Hire effectively? Read the article for more detail and then let me know in the comments which strategy you're using. #Recruiting #ReworkWork #TalentAcquisition #AI #QualityOfHire #FutureOfWork #TalentSolutions

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Honored to be asked to write the Foreword for Dr. Lynn Johnson, PH.D., SHRM-SCP's book, "Who Cares?", which invites leaders to dive into foundational principles of the CARES Leadership Model. Available to order or download from Amazon now. Read my Foreword in the book sample provided on Amazon to know why you need to buy it today.

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AI-powered hiring technologies are transforming recruitment, but are they inclusive? CDT’s latest report dives into the ethical and legal risks of digitized assessments, particularly their impact on disabled job applicants. From potential bias to validity concerns, our findings highlight the need for safeguards to protect marginalized groups. Employers, policymakers, and advocates—this is a must-read for building fairer hiring systems. https://lnkd.in/eB2yrN_k

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Did you know that political dialogues at work can escalate workplace tension by up to 35%? Navigating sensitive conversations is crucial for maintaining a harmonious atmosphere. Join experts Catherine Mattice, MA, SPHR, SHRM-SCP and Bob Berk on October 31 at 1 PM ET to learn strategies for ensuring respect and understanding in politically charged office settings. This insightful webinar will equip you with tools to foster civility, whether handling pre-election chatter or post-election tension. Register at 🔗https://ow.ly/RTq250TSxUs. #HRCI #AlchemizingHR #HR #HumanResources #Respect #WorkplaceCulture

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In last week's episode of Culture Leaders Daily, I sat down with Johnny C. Taylor, Jr., SHRM-SCP, CEO of SHRM, to explore a pivotal shift in the HR landscape. We discussed SHRM's strategic decision to transition from DEI (Diversity, Equity, and Inclusion) to Inclusion and Diversity. Johnny shared how this change aims to unify rather than divide, addressing the widespread confusion and disagreements surrounding the "E" in DEI. Johnny's journey from law to leading SHRM is nothing short of inspiring. He discussed how his unique perspective, shaped by experiences in both the legal and HR fields, has equipped him to understand the critical connection between people and profit. His mission to be a unifier within the HR profession is evident in his approach to navigating this strategic shift. The conversation also touched on the broader challenges and opportunities in merging the interests of people and profit. Johnny emphasized the need for clarity and common agreement within organizations to foster inclusivity and drive meaningful progress. If you haven't given the whole episode a listen, hear today's snippet on Apple Podcasts: https://lnkd.in/ecD4faWC and Spotify: https://lnkd.in/eSajNARk. To hear the full-length episode with Johnny and me, listen on Apple Podcasts: https://lnkd.in/eu_ceKHD and Spotify: https://lnkd.in/esNS8D2k.

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💬 "What happens when a business is in crisis? Amanda Haddaway, MJ, SHRM-SCP shares how she responds quickly and transitions clients to proactive HR strategies." 🎙️ Full podcast available on https://lnkd.in/gttEi4Mw Matthew Uber Mathew Walton #HRLeadership #CrisisResponse #ProactiveBusiness #CrisisToSuccess #StrategicHRLeadership #BusinessBreakthroughs #HRProblemSolver #ProactiveHR #LeadershipInAction #HRGamePlan #FixAndThrive #CrisisManagement101 #HRWisdom #ProblemToPlan #LeadershipStrategies #ThrivingBusiness #HRInsightsMatter #SolutionsDriven

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💬 "What happens when a business is in crisis? Amanda Haddaway, MJ, SHRM-SCP shares how she responds quickly and transitions clients to proactive HR strategies." 🎙️ Full podcast available on https://lnkd.in/gttEi4Mw Matthew Uber Mathew Walton #HRLeadership #CrisisResponse #ProactiveBusiness #CrisisToSuccess #StrategicHRLeadership #BusinessBreakthroughs #HRProblemSolver #ProactiveHR #LeadershipInAction #HRGamePlan #FixAndThrive #CrisisManagement101 #HRWisdom #ProblemToPlan #LeadershipStrategies #ThrivingBusiness #HRInsightsMatter #SolutionsDriven

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💬 "What happens when a business is in crisis? Amanda Haddaway, MJ, SHRM-SCP shares how she responds quickly and transitions clients to proactive HR strategies." 🎙️ Full podcast available on https://lnkd.in/gttEi4Mw Matthew Uber Mathew Walton #HRLeadership #CrisisResponse #ProactiveBusiness #CrisisToSuccess #StrategicHRLeadership #BusinessBreakthroughs #HRProblemSolver #ProactiveHR #LeadershipInAction #HRGamePlan #FixAndThrive #CrisisManagement101 #HRWisdom #ProblemToPlan #LeadershipStrategies #ThrivingBusiness #HRInsightsMatter #SolutionsDriven

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A fantastic handbook, edited and contributed by so many amazing scholars. I had the pleasure of co-authoring two chapters with two incredible colleagues. The first chapter, written with Dr. Caleb Seung-hyun Han, explores skilling as a promising framework for applying people/workforce analytics to HRD practices. The second chapter, in collaboration with Dr. Kibum Kwon, challenges the long-standing, but potentially outdated, HR wheel (HRD/HRM distinction) framework by examining what professionals in the field actually do. We utilized topic modeling to analyze LinkedIn job postings for our research. #hrd #ahrd #L&D #peopleanalytics #hranalytics #skilling #textmining #talentdevelopment #handbook #tamu

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It's not the right time to survey the employee voice, we are going through a major crisis or budget crunch.   WRONG!   Anytime, including (and especially) times of crisis or tightening, is the perfect time to listen to the voice of your employees.    When you ask how they are doing, they increase their feelings of trust and belonging - ultimately leading to improvements in performance.   So don't shy away from asking how they are doing and assessing their engagement during stressful times. They are ready to be heard if you are ready to listen.   #employeeengagement #iamtalentcentric

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Exploring innovative HR leadership strategies! Discover why this Chief People Officer transitioned from full-time employment to fractional work and how the change is shaping the future of career flexibility and organizational impact. Read the full story below to gain valuable insights into achieving work-life balance whist driving significant contributions across multiple organizations. 

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Got Employee Engagement challenges? Refusing to acknowledge them only makes it worse. Here are 5 Steps to address employee engagement: 1. Assess current environment 2. Discuss and analyze results 3. Hold stakeholder meetings to collectively brainstorm a new vision 4. Formalize and systematize 5. Monitor and provide continuous feedback HR Evolution LLC Learn more at wwwHRevolutionllc.com

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We're very confident that after you vet us, you'll be ready to move forward with us. Here are a few testimonials to get your vetting started: “Like many organizations, we’ve learned that we have some work to do to become a more inclusive and equitable organization – for our community, staff and other stakeholders. Rather than attempting to figure out what to do on our own, we approached several highly regarded DEI consultants to better understand what they do and chose to work with Schabel Solutions after learning about their extensive practitioner experience, which we felt set them apart. Claudia and Brad were very likeable, approachable and eager to understand our unique barriers and needs. They met us where we are. After working with us to develop our customized long-term DEI strategy along with some metrics to measure ongoing progress, we now feel confident in where we have to go next on our DEI journey and know that we can call them for help whenever needed. I highly recommend them.” – Carolyn Hamblin, Campus Dean, Mohave Community College, Arizona “Recently, we partnered with Schabel Solutions to determine the next steps in our DEI journey. This was the best experience we’ve had with a consulting firm in the 4+ years that I’ve been with the bank. Having done this work as practitioners in large multinational companies before starting their firm in 2016, they were able to pull from a long history of DEI-related professional experience and accumulated know-how when consulting with us. They didn’t draw out the process. They met us where we are. They uncovered our current barriers and provided realistic and beneficial recommendations that were within our scope of consideration. We appreciate the concise way that they summarized our current state and recommended next steps. It was a pleasure working with them.” – Dawn Beck, Vice President of Human Resources, i3 Bank, Nebraska #deistrategy #diversitytraining #assessment #survey #coaching #talentattraction #talentretention

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Election season is here, bringing political discussions into the workplace. Instead of banning these conversations, set clear behavioral expectations to maintain a respectful and inclusive environment. At The HR Dept, we guide you on managing political expression constructively to keep your workplace harmonious. 👉 Read the full article here https://lnkd.in/dxtNW-Ff 📲 Subscribe to the SHRM Honest HR Podcast for more insights! #WorkplaceCulture #HRTips #PoliticalDiscussions #CivilityAtWork #InclusiveWorkplace #HRSupport

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Do’s and Don’ts of Documenting Employee Behavior, Performance, and Discipline Date: August 28, 2024 | Time: 01:00 PM (ET) Duration: 60 Minutes | Speaker: Suzanne Lucas Certification: SHRM & HRCI Credit – 1.0 Use Coupon Code: PEDU20 (to get flat $20 instant discount) This #webinar will cover the following topics: ·       Every business needs personnel files, but what should you put in them, and how do ·       Do you document information? ·       What does it mean to document something? ·       The many ways to document ·       At what point do you start documenting? ·       How do you teach managers to document? ·       How do employee-specific records differ from general HR documentation? ·       How are PIPs your most important tool in preventing employee lawsuits? ·       Tips on using electronic communication for documentation ·       How long do you have to keep documentation? Book this live webinar session visit https://rb.gy/10u3kn #pedu

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Civility In this episode of The Work Wire, Johnny C. Taylor, Jr., SHRM-SCP from SHRM and I dig deep into one of the most pressing issues we’re seeing in today’s workplaces: keeping conversations civil in an increasingly divided world. It’s no secret that social and political tensions have shifted workplace dynamics in new, sometimes challenging ways, and HR leaders are right in the middle of it all. Johnny shares SHRM’s ambitious mission to create "one million civil conversations" and how that approach could reshape workplace culture in a lasting way. We also talk through actionable strategies to foster respect, understanding, and true inclusivity—not just on paper, but in the day-to-day interactions that build (or break) a team. If you’re interested in practical steps to bridge divides and encourage collaboration, I think you’ll find this conversation especially relevant. Let’s make our workplaces not only diverse but truly connected. Give it a listen!

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Calling all fractional CHROs! Equip yourself with actionable practices and tools to design, implement, and advance strategic HR programs. Whether you're tackling immediate challenges or driving long-term success, these resources have you covered. Explore Wowledge's free resources. #HRLeadership #FractionalCHRO #EmployeeExperience #CompanyCulture #StrategicHR #HRInnovation #LeadershipTools #CHROResources #FutureOfWork #GenerativeAI

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