“Carlos was the most remarkable leader that I had during my entire carreer. He owns a really unique leadership profile that combines a very straighforward results-driven attitude with a very soft way of leading people around him. Amogst lots of positive aspects that I could mention, I want to highlight the following: - He has a strong active-listening ability. - He is extremely self-disciplined. - He is optimistic about the future. - He is sensitive to people's emotion around him. He truly concerns about how people are feeling at work space and he works genuinely to ensure that space is healthy. (not only words and ppt presenttions but day after day attitude and actions) - He is humble and knows himself very well. This makes him to be constanyly seeking for knowledge and learning. - He dedicates time to develop people. - He makes people to believe on value of their strenghts. Carlos was the leader who turned my professional life in a unforgetable way, back at beginning of my carreer. He truly believed on me as professional and dedicated literally thousands of hours of his time to work on my development, shaping me to the professional profile that I am today. I strong recommend Carlos as a leader for anyone and any company who wants to see real innovation and inspiring transformation in a company's environment happening every second of day to day.”
About
Over 25 years of experience in Operations Leadership and Operations Transformation, I…
Contributions
Activity
-
We are thrilled to announce a partnership between Orange and La Poste aimed at promoting sustainability and responsible digital practices! As…
We are thrilled to announce a partnership between Orange and La Poste aimed at promoting sustainability and responsible digital practices! As…
Shared by Carlos Terra
-
Commercial buildings consume a significant amount of energy. Collectively, buildings in the EU are responsible for 40% of our energy consumption and…
Commercial buildings consume a significant amount of energy. Collectively, buildings in the EU are responsible for 40% of our energy consumption and…
Shared by Carlos Terra
-
Esta semana tive o prazer de compartilhar as novidades das transmissões do Paulistão Sicredi 2025 com os três grandes detentores de direitos: Record,…
Esta semana tive o prazer de compartilhar as novidades das transmissões do Paulistão Sicredi 2025 com os três grandes detentores de direitos: Record,…
Liked by Carlos Terra
Experience
Education
Licenses & Certifications
-
Exercising Leadership: Foundational Principles
HarvardX - An Online Learning Initiative by Harvard University through edX
-
EM - Sistemas de Gestao Ambiental - ISO 14001:2015 - Interpretação dos Requisitos (TPECS)
BSI
IssuedCredential ID 9752210-108427 -
Certified Information Systems Security Professional (CISSP)
(ISC)²
Issued ExpiresCredential ID https://www.youracclaim.com/badges/b86a4aa7-32ba-4b93-b879-bf4809ab00e8/linked_i -
Project Management Professional (PMP)
Project Management Institute
Issued ExpiresCredential ID 418555 -
Certified Information Systems Security Professional (CISSP®)
ISC(2) Chapter Brazil
Issued ExpiresCredential ID 391235
Projects
-
Brazil Major Service Center Deployment
-
Managed the implementation of a new operations center (about 200 jobs with a technical background in telecommunications, knowledge of English and Spanish), Orange Business Services in Petropolis, managing investment of 1.4 million euros (CAPEX). Management of internal and external stakeholders, City Hall, universities and other players in Petrópolis city developing actions to improve infrastructure (lighting, access, transport, etc..) And adequacy of university courses and language training…
Managed the implementation of a new operations center (about 200 jobs with a technical background in telecommunications, knowledge of English and Spanish), Orange Business Services in Petropolis, managing investment of 1.4 million euros (CAPEX). Management of internal and external stakeholders, City Hall, universities and other players in Petrópolis city developing actions to improve infrastructure (lighting, access, transport, etc..) And adequacy of university courses and language training offered in the city to hand-labor required for the new support center in Petropolis
Link to http://www.orange-business.tv/en/2010/10/mauro-cruzeiro-on-the-customer-service-center-in-brazil.html
Honors & Awards
-
Alta Gestão Award
Alta Gestao
Alta Gestão is composed of a select group of C-Level business executives from the most highly regarded companies and institutions. http://altagestao.com/en-index.html
-
Cultural Ambassador
Divine Academie Française des Arts Lettres et Culture
Élevé à la Dignité D´Ambassaeur
Languages
-
English
Full professional proficiency
-
Spanish
Full professional proficiency
-
French
Full professional proficiency
-
Portuguese
Native or bilingual proficiency
Organizations
-
Renaissance Executive Forums
Member
- PresentA membership organization who, through our local Business Partners, invite qualified top executives to participate in their process. An organization whose focus is the "Top Executive".
Recommendations received
4 people have recommended Carlos
Join now to viewMore activity by Carlos
-
🎉Our entire team is incredibly excited to share that Orange Business has named Microsoft as the Orange Business Americas Partner of the Year 2024…
🎉Our entire team is incredibly excited to share that Orange Business has named Microsoft as the Orange Business Americas Partner of the Year 2024…
Liked by Carlos Terra
-
Semana passada, o time da Orange Business foi recebido no escritório da Fortinet São Paulo para um Workshop de Tecnologia, com foco na parceria…
Semana passada, o time da Orange Business foi recebido no escritório da Fortinet São Paulo para um Workshop de Tecnologia, com foco na parceria…
Liked by Carlos Terra
-
What a wonderful Holiday party at the ATL office. 🎉 🌲. We work hard but we do know how to unplug when we can. #Orange Business
What a wonderful Holiday party at the ATL office. 🎉 🌲. We work hard but we do know how to unplug when we can. #Orange Business
Liked by Carlos Terra
-
At Orange Business, we believe in learning by doing through Proof-of-Concepts (POCs) and targeted use cases! Here's our method 👇 These small-scale…
At Orange Business, we believe in learning by doing through Proof-of-Concepts (POCs) and targeted use cases! Here's our method 👇 These small-scale…
Liked by Carlos Terra
-
It’s better when we work together🤝 What an event we lived yesterday during our #PartnerDay! We came together with our incredible partners to…
It’s better when we work together🤝 What an event we lived yesterday during our #PartnerDay! We came together with our incredible partners to…
Liked by Carlos Terra
-
🚀Exciting news! Our experts, Diana Selck-Paulsson and Simone Kraus have been invited to speak at the prestigious SANS "CyberThreat" conference in…
🚀Exciting news! Our experts, Diana Selck-Paulsson and Simone Kraus have been invited to speak at the prestigious SANS "CyberThreat" conference in…
Shared by Carlos Terra
-
🚨 Cyber Extortion Targets Exposed: Key Insights from #SecurityNavigator2025 🌐 🌟 This year’s report highlights the top 5 countries most impacted…
🚨 Cyber Extortion Targets Exposed: Key Insights from #SecurityNavigator2025 🌐 🌟 This year’s report highlights the top 5 countries most impacted…
Shared by Carlos Terra
-
The journey of "Orange Inspira" began as a vision to create an immersive space for customers to explore our services—and it’s now a reality…
The journey of "Orange Inspira" began as a vision to create an immersive space for customers to explore our services—and it’s now a reality…
Liked by Carlos Terra
Other similar profiles
Explore collaborative articles
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
Explore MoreOthers named Carlos Terra in United States
-
Carlos Terra
--
-
Carlos Terra
--
-
carlos terra
tengo empleo en alta logistica en importaciones
-
Carlos Filipe Terra
--
7 others named Carlos Terra in United States are on LinkedIn
See others named Carlos Terra