Brook Lee

Please join us Friday, December 13th at 2pm EST for our first ever M365 Roundtable, hosted by All Covered’s Team of M365 Subject Matter Experts!   The M365 Platform has evolved over the years from a simple online Email service to a business critical technology platform that touches Identity and Access Management, Company File Storage, and Desktop Management among other key services. While this evolution has helped countless businesses adopt a Cloud based platform, this has led to numerous changes to Licensing Policies, Best Practices, and Security Considerations that most businesses are not fully aware of.   Our first roundtable will aim to provide key information on:   -         Licensing changed to Commercial Enterprise products and Teams licenses -         Upcoming price changes for license subscriptions -         The importance of Entra ID P1 licenses, and how in many cases they are not being used properly -         All Covered’s new Managed Tenant Service   Followed by Q&A with our experts as time allows/   Please register using the link below!   https://lnkd.in/eqduWfJT

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Spending a little up front can help save on soft costs. No matter the size of your #HigherEd institute, a device management program is a proactive investment for your IT department in the long run. Device management is a cost-effective move. #FinTech https://dy.si/mu6mUm

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Discover the benefits of automating your SSL/TLS certificate management using the Atlas Discovery solution. See how this tool can streamline your processes and save you time: https://okt.to/lH9trJ

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🚨 Attention SharePoint Users! 🚨 Microsoft has officially announced the End-of-Life for SharePoint 2016 and 2019, effective July 14, 2026. What does this mean for your business? ❌ No more security updates, ❌ potential compatibility issues, and ❌ missed opportunities. Don't let your business fall behind! Now is the time to upgrade to #SharePoint Online to ensure continued support, enhanced security, and seamless integration with your existing tools. At Miracle Software Systems, Inc., we've empowered Fortune 500 companies to successfully upgrade and migrate their software environments with minimal downtime and accelerated cloud adoption. With over 30 years of industry expertise and a proud partnership with Microsoft, we're here to make your transition to SharePoint Online smooth and efficient. 💼 Ready to secure your #SharePoint future? Let's connect and explore how we can assist with your transition! #SharePoint #CloudMigration #Microsoft #BusinessContinuity #TechUpgrade #MiracleSoftwareSystems

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Just like Thanos, a strong backup strategy is inevitable! In today’s world, data loss is a snap away. Having a solid backup and disaster recovery plan in place ensures business continuity, data security, and rapid recovery. Don't leave it to chance, drop me a message to hear how Assured Data Protection, powered by Rubrik, can support! #assureddataprotection #backup #disasterrecovery #managedservice

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When you're picking a CCaaS partner, remember that the real test begins after the installation. The quality of ongoing support and engagement from your CCaaS partner can dramatically influence how well you leverage your new system. Technology evolves, and so should your CCaaS solution. Choose a partner committed to your success. #CCaaS VDS

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Exciting news on the Momentus #blog! Check out "7 Top Challenges for #Stadiums & #Arenas" by @Adam as we tackle issues like revenue fluctuations and labor shortages, offering winning strategies for improvement! 🏟️ Read it here ➡️ https://bit.ly/4aWv3VC #EventManagement #VenueManagement #EventTech #SaaS #MakeItMomentus

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An M365 subscription is a complex, powerful asset to any business. However, it isn’t always smooth sailing. Are you running into any of these obstacles with your M365 subscription, or are they stopping you from starting a subscription at all? Give us a call and we’ll help them disappear.

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Disaster recovery > backups Far too many businesses think backups are good enough for disaster recovery, but hear me out… Backups and disaster recovery serve 2 very different purposes. ↳Backups are perfect for day-to-day operational issues, like recovering accidental deletions or staying compliant with record-keeping requirements ↳Disaster recovery, on the other hand, is built for when things really go wrong – major events that could disrupt your entire business. Let me give you some context: Say there’s an electrical outage across Melbourne, and your data centre is located there. Suddenly, you can’t access any of your data. With disaster recovery software, you can quickly set up your data centre in Perth and recover everything you need to have your business operational again. See what I mean? Backups alone won’t cut it when disaster strikes. Business continuity planning requires a FULL disaster recovery as a service solution to manage those larger, more critical situations. Are you still relying just on backups, or have you taken that extra step? #disasterrecovery #businesscontinuity #datamanagement

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𝐂𝐨𝐦𝐦𝐢𝐭 𝐭𝐨 𝐃𝐚𝐭𝐚 𝐈𝐧𝐭𝐞𝐠𝐫𝐢𝐭𝐲: 𝐂𝐨𝐥𝐥𝐢𝐧 𝐂𝐨𝐥𝐥𝐞𝐠𝐞 𝐚𝐧𝐝 𝐒𝐞𝐦𝐢𝐧𝐨𝐥𝐞 𝐒𝐭𝐚𝐭𝐞 𝐂𝐨𝐥𝐥𝐞𝐠𝐞’𝐬 𝐉𝐨𝐮𝐫𝐧𝐞𝐲 𝐰𝐢𝐭𝐡 𝐊16 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧𝐬 Maintaining compliance, security, and efficiency in data management is paramount. Collin College and Seminole State College have taken proactive steps to ensure their #datamanagement systems are not only compliant but also streamlined and robust by using Canvas LMS Archiving powered by K16 Solutions. 𝐂𝐨𝐥𝐥𝐢𝐧 𝐂𝐨𝐥𝐥𝐞𝐠𝐞 𝐂𝐚𝐬𝐞 𝐒𝐭𝐮𝐝𝐲:  Collin College faced significant challenges with data management, particularly in adhering to regulations like FERPA and GDPR. By adopting the archiving solution, they streamlined their data management processes. This solution provided secure, compliant storage of course content and student data, allowing for seamless data retrieval and enhanced operational efficiency. 𝐒𝐞𝐦𝐢𝐧𝐨𝐥𝐞 𝐒𝐭𝐚𝐭𝐞 𝐂𝐨𝐥𝐥𝐞𝐠𝐞 𝐂𝐚𝐬𝐞 𝐒𝐭𝐮𝐝𝐲: Seminole State College needed a scalable solution to handle their growing data needs. K16 Solutions delivered a flexible archiving system that integrated seamlessly with their existing LMS, Canvas. This integration ensured compliance with data retention policies and enhanced data accessibility and security, enabling the college to efficiently manage and scale their operations. 𝐊𝐞𝐲 𝐐𝐮𝐞𝐬𝐭𝐢𝐨𝐧𝐬 𝐭𝐨 𝐂𝐨𝐧𝐬𝐢𝐝𝐞𝐫: ↪ How does your current data management system handle course content and student data? ↪ What measures are currently in place to ensure the security and privacy of student data? ↪ What specific features or capabilities are you looking for in an archiving solution? ↪ Can you describe any pain points or inefficiencies you're experiencing with your current system? Discover more about their journeys and see how K16 Solutions can revolutionize your data management practices. Visit our website for detailed case studies and insights.

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If you have Microsoft 365 and use MS Teams for collaboration, please read this: Microsoft Teams Voice – Important Considerations: Voice options are a crucial component of Microsoft Teams. Using Teams for telephony, or MS Teams Voice, is becoming more widespread. Organizations have a big opportunity to integrate telephony into Teams and streamline their operations. Organizations can realize several benefits by integrating their cloud phone system and/or cloud contact center with Teams, including: • Streamlined communications and collaboration within Microsoft Teams • PSTN calling using a laptop, computer, phone, tablet, or headset. • Support for distributed workforce, remote team members and home-based contact center agents • Flexibility to assign voice services and feature sets by users or workgroups • Advanced value-added UCaaS capabilities such as fax, SMS/MMS, barge/monitor/whisper, compliance call recording, ring groups, and more With these benefits in mind, it's essential to evaluate the different Microsoft Teams Voice options available to ensure that an organization is taking full advantage of the platform's capabilities and making informed decisions that align with their business needs. MS Teams Voice Options 1) Direct with MS: (Need MS Phone Lic.) • Comfortable with MS PowerShell Admin • Just need dial tone • Focus on internal communications • No Advanced features • Mobile App Enabled • No SMS • No eFax • MS Support • Pooled Minutes 2) Native Direct Routing (Need MS Phone Lic.) • All-In with MS • Telecom Carrier – Unlimited Minutes (US/Canada) • MS Gold Partner to assist with MS issues • Options like SMS, CC, & eFax • Redundancy Option • Supplier Admin Interface • Supplier Deployed & Supported 3) UCaaS Direct Routing (May Not Need MS Phone Lic.) • Allows for mix-n-match of In-Teams & In-UCaaS App Users • Redundancy Options • Mimics current PBX Advanced Features like SMS, Call Center, etc. • Supplier Admin Interface • Supplier Deployed & Supported 4) Operator Connect (Need MS Phone Lic.) • Located in the Marketplace • Cross-Connected Directly to Azure • Known Carriers • Full or Self Service – Strong IT Teams • Per User or Call Path Pricing Models • MUST REGISTER! • Optional SMS, CC & eFax • Global in Scope Please send us a message to schedule a call for more information.

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Microsoft 365 is experiencing a major outage, impacting key services like Exchange Online, Teams, and SharePoint. Microsoft is actively working on solutions to address these disruptions. Learn more about the situation and follow updates here: https://bit.ly/4i5FaeH

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Tired of feeling overwhelmed by Microsoft 365? Our guide will help you simplify your experience and increase efficiency. Learn about the essential settings you need to know. #Microsoft365Tips #M365Support https://hubs.li/Q02TKKlc0

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What are the pros and cons of having in-house IT versus managed services? Here's a smart guide for SMBs to decide. https://buff.ly/4aTR1I8 #makingtechnologyworkforyou #powerbits #ITManagedServicesAndSecurity #Microsoft365 #BusinessTech #CyberSecurity #SMBs #smallbusiness #mediumsizedbusiness #smalltomediumbusiness #businessowners

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If you can learn how to steal a Microsoft 365 account in 10 minutes, think about how easy it can be for hackers. Credential theft and session hijacking are scary, but we can fight back against them together! Join Huntress Principal Researcher, Matt Kiely for an educational webinar “Shutting Down Session Hijacking and Credential Theft” to learn more about rigid defense for identity tradecraft. https://bit.ly/4e2BDvC

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Want to know how to work with today's ITSM technologies, IT teams and best ITSM practices to deliver a winning result? Charlie Miles has the answers in this next Pink webinar, "How To Become An Effective IT Business Leader" at noon ET on Thursday this week. https://lnkd.in/gMi_kqKT #ITSM #leadership #integratedITSM

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