Brad Rennick

Brad Rennick

Boca Raton, Florida, United States
3K followers 500+ connections

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Experience

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    Boca Raton, Fl

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    Boca Raton, FL

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    Boca Raton, FL

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Education

Honors & Awards

  • 2020 Excellence in Customer Service Award

    Business Intelligence Group for Technology of the Year

    Leading healthcare technology company receives honor for its use of technology in customer support
    BOCA RATON, Fla. —April 22, 2020—Modernizing Medicine® today announced it has been named a winner in the 2020 Excellence in Customer Service Award presented by the Business Intelligence Group for Technology of the Year in the software category.

    Modernizing Medicine’s Senior Vice President of Customer Success, Brad Rennick noted: “Our goal with introducing a digital adoption strategy was…

    Leading healthcare technology company receives honor for its use of technology in customer support
    BOCA RATON, Fla. —April 22, 2020—Modernizing Medicine® today announced it has been named a winner in the 2020 Excellence in Customer Service Award presented by the Business Intelligence Group for Technology of the Year in the software category.

    Modernizing Medicine’s Senior Vice President of Customer Success, Brad Rennick noted: “Our goal with introducing a digital adoption strategy was for our clients to have the ability to use our software to its fullest potential while remaining successful as their businesses grow and our products expand. Investing in tools geared toward automation and eLearning provide more self-service, fewer support inquiries, increased feature adoption and improved operational efficiencies. Contextual guidance and support directly within the application help end-users capitalize on the full potential of our software.”

  • Customer Service Department of the Year

    Best in Biz Awards

    Modernizing Medicine, a leading healthcare technology company, has been named a bronze winner in Customer Service Department of the Year in Best in Biz Awards, the only independent business awards program judged by prominent editors and reporters from top-tier publications in North America.

    At Modernizing Medicine®, robust technological initiatives have been put into motion to streamline internal processes to impact the client experience. Clients can take advantage of, among other…

    Modernizing Medicine, a leading healthcare technology company, has been named a bronze winner in Customer Service Department of the Year in Best in Biz Awards, the only independent business awards program judged by prominent editors and reporters from top-tier publications in North America.

    At Modernizing Medicine®, robust technological initiatives have been put into motion to streamline internal processes to impact the client experience. Clients can take advantage of, among other things, in-app tutorials for the end users, 24/7 access to a comprehensive knowledge base and self-guided courses. The combination of technology and Modernizing Medicine’s sophisticated training helps deliver top-notch customer service to the varied medical specialties it serves.

  • Customer Service Department of the Year | 500 - 2,499 Employees

    Silicon Valley US World Awards

    Customer Service Department of the Year | 500 - 2,499 Employees
    Gold Winner
    Brad Rennick, Senior Vice President of Customer Success @ Modernizing Medicine (Boca Raton, FL USA | 500 - 2,499 Employees | Healthcare, Information Technology Software & SaaS

  • 2017 Customer Success Team of the Year in the SIIA Company CODiE Awards

    SIIA CODIE Award

    BOCA RATON, Fla.--(BUSINESS WIRE)--Specialty-specific health information technology leader, Modernizing Medicine, Inc., announces that its customer success team has been named the 2017 Customer Success Team of the Year in the SIIA Company CODiE Awards. The Customer Success Team of the Year category recognizes the team that has significantly contributed to the success of their organization through innovation, creating a customer-centric culture and going above and beyond to directly impact the…

    BOCA RATON, Fla.--(BUSINESS WIRE)--Specialty-specific health information technology leader, Modernizing Medicine, Inc., announces that its customer success team has been named the 2017 Customer Success Team of the Year in the SIIA Company CODiE Awards. The Customer Success Team of the Year category recognizes the team that has significantly contributed to the success of their organization through innovation, creating a customer-centric culture and going above and beyond to directly impact the success of their customers. The CODiE Awards are the only peer-reviewed awards of their kind and, for over 30 years, have recognized thousands of software, information and education technology companies for achieving excellence in products and services.

    Led by Senior Vice President of Customer Success, Brad Rennick, Modernizing Medicine’s customer success organization has played a key role in the company’s rapid growth and customer retention. “Since the company’s inception, Modernizing Medicine’s focus on customer satisfaction has been at the heart of what we do,” said Rennick. “We have a complex customer success strategy to meet the needs of the different specialties we serve, and consistent and effective communication with our customer base is critical to our - and their - prosperity.”

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