“Brad is the consummate professional. He is dedicated to bringing the best of breed solutions to his clients with an eye on the objectives and goals of their company. His commitment to excellence shows in everything he does. Working with Brad was a true value add to my organization and working with his team was privilege.”
Activity
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Stop by the distillery this weekend to pick up an easy gift of Tears of the Woods, a premium vodka made entirely from maple. I have more sap lines…
Stop by the distillery this weekend to pick up an easy gift of Tears of the Woods, a premium vodka made entirely from maple. I have more sap lines…
Liked by Brad Rennick
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We’re thrilled to share some incredible news from commercetools—two major recognitions that solidify our leadership in the world of digital commerce!…
We’re thrilled to share some incredible news from commercetools—two major recognitions that solidify our leadership in the world of digital commerce!…
Liked by Brad Rennick
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Congratulations, Gayathri Narayan, on the launch! Great day for ModMed, our clients, and their patients.
Congratulations, Gayathri Narayan, on the launch! Great day for ModMed, our clients, and their patients.
Liked by Brad Rennick
Experience
Education
Honors & Awards
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2020 Excellence in Customer Service Award
Business Intelligence Group for Technology of the Year
Leading healthcare technology company receives honor for its use of technology in customer support
BOCA RATON, Fla. —April 22, 2020—Modernizing Medicine® today announced it has been named a winner in the 2020 Excellence in Customer Service Award presented by the Business Intelligence Group for Technology of the Year in the software category.
Modernizing Medicine’s Senior Vice President of Customer Success, Brad Rennick noted: “Our goal with introducing a digital adoption strategy was…Leading healthcare technology company receives honor for its use of technology in customer support
BOCA RATON, Fla. —April 22, 2020—Modernizing Medicine® today announced it has been named a winner in the 2020 Excellence in Customer Service Award presented by the Business Intelligence Group for Technology of the Year in the software category.
Modernizing Medicine’s Senior Vice President of Customer Success, Brad Rennick noted: “Our goal with introducing a digital adoption strategy was for our clients to have the ability to use our software to its fullest potential while remaining successful as their businesses grow and our products expand. Investing in tools geared toward automation and eLearning provide more self-service, fewer support inquiries, increased feature adoption and improved operational efficiencies. Contextual guidance and support directly within the application help end-users capitalize on the full potential of our software.” -
Customer Service Department of the Year
Best in Biz Awards
Modernizing Medicine, a leading healthcare technology company, has been named a bronze winner in Customer Service Department of the Year in Best in Biz Awards, the only independent business awards program judged by prominent editors and reporters from top-tier publications in North America.
At Modernizing Medicine®, robust technological initiatives have been put into motion to streamline internal processes to impact the client experience. Clients can take advantage of, among other…Modernizing Medicine, a leading healthcare technology company, has been named a bronze winner in Customer Service Department of the Year in Best in Biz Awards, the only independent business awards program judged by prominent editors and reporters from top-tier publications in North America.
At Modernizing Medicine®, robust technological initiatives have been put into motion to streamline internal processes to impact the client experience. Clients can take advantage of, among other things, in-app tutorials for the end users, 24/7 access to a comprehensive knowledge base and self-guided courses. The combination of technology and Modernizing Medicine’s sophisticated training helps deliver top-notch customer service to the varied medical specialties it serves. -
Customer Service Department of the Year | 500 - 2,499 Employees
Silicon Valley US World Awards
Customer Service Department of the Year | 500 - 2,499 Employees
Gold Winner
Brad Rennick, Senior Vice President of Customer Success @ Modernizing Medicine (Boca Raton, FL USA | 500 - 2,499 Employees | Healthcare, Information Technology Software & SaaS -
2017 Customer Success Team of the Year in the SIIA Company CODiE Awards
SIIA CODIE Award
BOCA RATON, Fla.--(BUSINESS WIRE)--Specialty-specific health information technology leader, Modernizing Medicine, Inc., announces that its customer success team has been named the 2017 Customer Success Team of the Year in the SIIA Company CODiE Awards. The Customer Success Team of the Year category recognizes the team that has significantly contributed to the success of their organization through innovation, creating a customer-centric culture and going above and beyond to directly impact the…
BOCA RATON, Fla.--(BUSINESS WIRE)--Specialty-specific health information technology leader, Modernizing Medicine, Inc., announces that its customer success team has been named the 2017 Customer Success Team of the Year in the SIIA Company CODiE Awards. The Customer Success Team of the Year category recognizes the team that has significantly contributed to the success of their organization through innovation, creating a customer-centric culture and going above and beyond to directly impact the success of their customers. The CODiE Awards are the only peer-reviewed awards of their kind and, for over 30 years, have recognized thousands of software, information and education technology companies for achieving excellence in products and services.
Led by Senior Vice President of Customer Success, Brad Rennick, Modernizing Medicine’s customer success organization has played a key role in the company’s rapid growth and customer retention. “Since the company’s inception, Modernizing Medicine’s focus on customer satisfaction has been at the heart of what we do,” said Rennick. “We have a complex customer success strategy to meet the needs of the different specialties we serve, and consistent and effective communication with our customer base is critical to our - and their - prosperity.”
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Great teams deliver great results! So proud of this crew!
Great teams deliver great results! So proud of this crew!
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After being evaluated alongside seven other vendors in the October 2024 Gartner® Magic Quadrant™ for Customer Success Management Platforms, thrilled…
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While there are countless benefits to working from home, I miss the easy camaraderie of co-workers who become friends. So, Happy Halloween to all…
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✨ My (overdue) IMEX Americas 2024 Recap! ✨ The week of Imex is always jam packed, but this year just felt like more of a whirlwind than ever…
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Exciting news! ModMed won Gold in the “Digital Health (Web-based)/EHR” category of the Merit Healthcare Awards for the second consecutive year…
Exciting news! ModMed won Gold in the “Digital Health (Web-based)/EHR” category of the Merit Healthcare Awards for the second consecutive year…
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Very productive meeting today with Guido Piquet, MBA, COE and the leadership team at Mann Eye Institute in #houston. ModMed is honored to call this…
Very productive meeting today with Guido Piquet, MBA, COE and the leadership team at Mann Eye Institute in #houston. ModMed is honored to call this…
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I’m beyond proud to share that Litmos has been recognized as one of the Top 10 LMS platforms in the 2024 Talented Learning LMS Awards! 🎉 This…
I’m beyond proud to share that Litmos has been recognized as one of the Top 10 LMS platforms in the 2024 Talented Learning LMS Awards! 🎉 This…
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