“I had the pleasure of being hired and onboarded as an Account Executive at Genesys by Brittany, and from the very first time we met, I knew that Brittany would be a manager that I could trust and rely on. Brittany's 5+ years as an Account Executive and then Manager at Genesys have truly made her a pillar and wealth of knowledge for us all - she is an archive of information and is always willing to use those resources to help get us to the next step. Aside from being a reliable source of knowledge, Brittany has been a wonderful and empathetic team leader. It's obvious that she makes a huge effort to act as a "shield" for our team, ensuring that our spirits remain high and that we have everything we need to reach our Sales objectives. She takes care of "keeping the noise out" so we remain focused, but is always transparent with us in a way that ensures we feel included and abreast on company updates. She has taken on the challenging task of being a voice for our team, which is not something that just anyone is willing to do. Her strength and resilience as our team leader is something I'll always be grateful for. What truly sets Brittany apart is her human-first approach. Our jobs are fast-paced and challenging, but Brittany radiates positivity - no matter how busy we all may be, she offers a safe space to be ourselves in and reminds us that it's important to take care of ourselves and each other, first. It's been nothing but a pleasure working on her team for nearly 2 years and I know that she will be hugely successful in any future endeavors she takes on!”
Brittany Nicholas
Indianapolis, Indiana, United States
1K followers
500+ connections
About
As a leader, I'm no longer solely responsible for delivering results. Rather, I am…
Activity
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🎄 Tis the Season! From real-time agent guidance to instant performance insights, #AskObserve is your secret to a smarter, faster contact…
🎄 Tis the Season! From real-time agent guidance to instant performance insights, #AskObserve is your secret to a smarter, faster contact…
Shared by Brittany Nicholas
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Genesys had a great time and was proud to sponsor the C3 Technology Advisors Tech Summit last week! Big shout out to Amy Slater for hosting the…
Genesys had a great time and was proud to sponsor the C3 Technology Advisors Tech Summit last week! Big shout out to Amy Slater for hosting the…
Liked by Brittany Nicholas
Experience
Education
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Butler University
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Activities and Societies: Epsilon Beta of Alpha Phi - Director of Member Development 2009-2010.
• Graduated with Honors
• Participated in a cultural immersion program in Guadalajara, Mexico
• Created a full PR campaign for a local fitness & recreation company as part of a fulfillment for a senior capstone course -
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Licenses & Certifications
Recommendations received
3 people have recommended Brittany
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