Ben Kwon

Leaders: it can feel like everybody has their own priority and their own metrics... Do you relate? 😕 We asked Rashida Goryawala, a Lead RevOps Strategist at RevPartners, how to ensure your entire C-Suite is on the same page ahead of 2025 planning. Her answer? You **have** to start with alignment on shared values and principles. That way, if things get out of hand, you can go back and remind people where you started. At RevPartners, we stand out in the HubSpot ecosystem because of the RevOps principles that we bring to your team to help you scale and drive growth. 🚀

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🛡️ Make the CS team your CFO’s secret weapon for growth 🏃 Chase LTV instead of short-term sales metrics 💡 Bring insights from CS into the C-suite ⬆ Three of Edward Chiu's Hot Takes on how leading companies are flipping their GTM strategy in order to protect and grow revenue from their customer base. 🔥 As co-CEO of Totango + Catalyst Software, Edward is privy to some of the toughest, spiciest and most challenging conversations as top business leaders take on the battle to accelerate growth in a challenging environment. ⚡ Read his latest insights and learn what he’s telling these CXOs on how to create a strategy for durable growth and profitability ⬇ Forbes #customersuccess #sales #GTM #revenue #CEO

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From inbound hand-raisers to expansion CAC, Ray Rike unpacks the data-driven insights that fuel sustainable SaaS growth. Hear his actionable tips for optimizing sales, marketing, and customer success in this can't-miss episode of The Transaction. Listen now at https://lnkd.in/gEHWbkFe #SaaSMetrics #RevenueTraction #CustomerLifecycle

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From inbound hand-raisers to expansion CAC, Ray Rike unpacks the data-driven insights that fuel sustainable SaaS growth. Hear his actionable tips for optimizing sales, marketing, and customer success in this can't-miss episode of The Transaction. Listen now at https://lnkd.in/gEHWbkFe #SaaSMetrics #RevenueTraction #CustomerLifecycle

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Revenue Leaders: Hear how one Revcast customer discovered they were OVERPAYING RAMPING REPS. They discovered this after loading their data into Revcast, which surfaced those (and more) insights for them. #revops #revenue #salesleadership #salesmanagement #cro #chiefrevenueofficer https://lnkd.in/enHXKYGp

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SaaS teams aren’t stagnant, and their compensation plans shouldn’t be either. But the two rarely stay aligned as targets, teams, and the market change. Historically, it’s been too hard to adapt and introduce plan changes without major disruption to sales, operations, and payout processes. That is… until now. Today, we are excited to announce major platform enhancements that give Sales, Finance, and RevOps leaders adaptability and usability in a commission tracking platform. Features like a first-of-its-kind Mapping Manager that allows users to build data logic once in a template, save it, and re-use it anytime they need to add a new comp plan and connect to its data source. (A massive time saver.) Our Manager Plans and Dynamic Team Assignments are designed to seamlessly support the shifts that occur when reps transition between teams. These features ensure that your compensation plans stay aligned with your evolving team structure. And a new multi-level approval process ensures that by the time Finance gives its final sign-off on commission earnings, reps and sales leadership have already seen and approved their earnings, streamlining the payout process while giving reps more ownership over their commissions. We are constantly listening to our customers and evolving QuotaPath to address their biggest pain points. Thank you to everyone who contributed to today’s announcement, which positions QuotaPath as the most adaptable commission software on the market. Check it out below. #RevOps #commissions #software #adaptability

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Make your prospecting dreams come true 😍 Here’s how top SaaS companies get ready-to-buy contacts from in-market accounts delivered daily—right where reps work. https://lnkd.in/eW_trCXj

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Great interview with Nick Mehta, CEO of Gainsight, about the power of net retention, a metric we've written about a few times. "Net retention has become, by far, one of the top metrics that people look at in SaaS. We’ve done research on publicly traded stock multiples, and net retention—as much as almost any other factor, right alongside growth rate—is one of the biggest drivers of shareholder value." https://lnkd.in/g3eFgqtH #netretention #metrics #SaaS #customersuccess

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Track buyer journeys from awareness to conversion and beyond with RevSure's Full-funnel Attribution Solution. Select the stages, events, touches, or activities of the journeys and filter them by segment, region, channel, or source. You can even trace journeys across the SDR/BDR/Sales motion and more. Learn more about RevSure's Customer Journey Analysis capability here: https://lnkd.in/g9C6RrH8 #B2Bmarketing #marketingattribution

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We go around asking the best AEs in SaaS how they closed their biggest deal, this is what they taught us 1. Position yourself for success: Consistently hit targets to build credibility with management and confidence in yourself. 2. Master the art of discovery: Uncover more than just surface-level pain points - get deeper strategic drivers that justify major investments. 3. Develop multiple champions: Don't rely on a single point of contact. Build relationships across different levels and departments. 4. Create a bulletproof business case: Quantify the cost of inaction and demonstrate clear ROI using conservative estimates. 5. Navigate the 'power chart': Understand that influence doesn't always align with titles. Identify and engage the real decision-makers. 6. Align with strategic initiatives: Show how your solution supports the prospect's broader business goals and objectives. 7. Leverage internal resources: Don't go solo. Bring in subject matter experts, department leads, and executive sponsors at the right times. 8. Manage the long sales cycle: Stay patient and persistent. Keep momentum with regular check-ins and value-adds throughout the process. 9. Focus on value, not price: Continually reinforce the value of your solution beyond just the cost. 10. Plan for the 'wall': Expect to hit a point where you feel lost or confused. Push through it - that's where the magic happens. WYS? P.S. Our friend Scott Finden posts great content like this every day - check him out - http://tiny.cc/plfizz And for more insights like these, check out our 'No Big Deal' podcast … 🤷‍♂️

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🌟 Whether your SaaS business is generating $1M or $100M in ARR, one thing remains constant—the foundation of Customer Acquisition Cost (CAC). 🧮 In my latest SaaS Metric School session, I dive into why getting your CAC right is critical for scaling efficiently and sustainably. From isolating fully burdened sales and marketing expenses to setting up your SaaS P&L correctly, these fundamentals don’t change with growth. If your CAC is off, so are your key metrics like CAC payback and LTV to CAC ratio. This can lead to poor decision-making and missed opportunities. But when you master these fundamentals, you set your SaaS company up for long-term success. 🚀 How are you managing your CAC? Let's discuss how to optimize this crucial metric for your business. Episode 148 is now on YouTube: https://lnkd.in/g4Ru8QBd #SaaS #SaaSMetrics #CustomerAcquisition #CAC #ARR #BusinessGrowth #StartupGrowth #SaaSFinance #SalesEfficiency #MarketingEfficiency #LTV #Forecasting #DataDriven #SaaSStrategy #FinancialManagement #GrowthStrategy #SaaSSuccess #SaaSLeaders #ScaleUp #BenMurray

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🌟 Whether your SaaS business is generating $1M or $100M in ARR, one thing remains constant—the foundation of Customer Acquisition Cost (CAC). 🧮 In my latest SaaS Metric School session, I dive into why getting your CAC right is critical for scaling efficiently and sustainably. From isolating fully burdened sales and marketing expenses to setting up your SaaS P&L correctly, these fundamentals don’t change with growth. If your CAC is off, so are your key metrics like CAC payback and LTV to CAC ratio. This can lead to poor decision-making and missed opportunities. But when you master these fundamentals, you set your SaaS company up for long-term success. 🚀 How are you managing your CAC? Let's discuss how to optimize this crucial metric for your business. Episode 148 is now on YouTube: https://lnkd.in/g4Ru8QBd #SaaS #SaaSMetrics #CustomerAcquisition #CAC #ARR #BusinessGrowth #StartupGrowth #SaaSFinance #SalesEfficiency #MarketingEfficiency #LTV #Forecasting #DataDriven #SaaSStrategy #FinancialManagement #GrowthStrategy #SaaSSuccess #SaaSLeaders #ScaleUp #BenMurray

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Prospecting just got FASTER 🚀 With the new ZoomInfo and Clari Groove integration, you can add leads from ZoomInfo directly into Groove Flows. NO exporting, NO importing, NO manual steps. Now, your team can engage high-potential prospects instantly with accurate, Salesforce-synced data. Want to learn more? Check out our blog to explore real-world use cases and see how this integration transforms prospecting for revenue teams: https://bit.ly/3YvmFri

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Our own Jeffrey Serlin recently sat down with RevOps Review podcast host Jeff Ignacio to talk about annual GTM market planning -- a timely discussion as 2025 goals, budgets, hiring plans, and initiatives are hot areas of focus at the moment. #salesplanning #revenueplanning #revenueoperations #revops #salesops #2025planning Give it listen! https://lnkd.in/eNvMD4QG

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SaaS companies lose up to 75% of users in the first week. 🤯 But here's the deal: a killer onboarding can be your secret weapon to fighting churn. So, if your onboarding flows ain't cutting it, check out these 5 no-nonsense tips to fix it.

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