Antonio Gomez

As a Technical Support Engineer I help businesses with the streamlining of their business processes and help them improve their technology development. I work with a team of highly skilled engineers to help clients to figure out ways to make their day to day operations more efficient utilizing technology. Our company specializes in servicing companies in a wide variety of industries including Agriculture, Financial Services, Government, Education, and small to medium sized businesses as well.

As a Business Analyst Trainee, I had training in Java, Python and SQL programming. The courses also included classes, instruction and training in General IT principles as well as hard ware, security and the Software development life cycle. This was further ingrained and reinforced through group projects working with teams consisting of a Software Engineers, Quality Assurance Engineers, IT Generalist and Project Managers to complete assignments in preparation to do contract work for the… Show more

As a Business Analyst Trainee, I had training in Java, Python and SQL programming. The courses also included classes, instruction and training in General IT principles as well as hard ware, security and the Software development life cycle. This was further ingrained and reinforced through group projects working with teams consisting of a Software Engineers, Quality Assurance Engineers, IT Generalist and Project Managers to complete assignments in preparation to do contract work for the Department of Defense. I was in charge of collecting the business requirements from clients and then working with the Project Manager to translate these requirements into technical specifications so that the teams could start working on their areas of expertise. Show less

As a Network Consultant, I was doing short term network engineering contract consulting jobs while in technical school to refresh my Cisco Certified Network Professional Certification that had expired. I took jobs on an on-call basis to resolve customer network issues.

As Director of Information Technology, I was responsible for ensuring that all of our clients throughout the 13 different campuses to include the district office were happy and satisfied with the technology purchased and implemented. I oversaw the SLA and ITIL metrics used to keep our KPI’s within profitable ranges. Most importantly I performed the function of technical liaison between staff, teachers, administration and my technical team of 12 support staff whom I supervised and mentored. Was… Show more

As Director of Information Technology, I was responsible for ensuring that all of our clients throughout the 13 different campuses to include the district office were happy and satisfied with the technology purchased and implemented. I oversaw the SLA and ITIL metrics used to keep our KPI’s within profitable ranges. Most importantly I performed the function of technical liaison between staff, teachers, administration and my technical team of 12 support staff whom I supervised and mentored. Was also responsible for departmental budget, purchases and requisitions.

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As a Network Coordinator / Network Architect I traveled to client’s sites around the 12 campuses and district office headquarters to implement the Architectural solutions that I designed to implement Internet and VOIP services to the school district. I built a rapport and trust with staff, administration and teachers at each of the locations as they were now my clients for the new services. Since I was the architect for the new technology solutions, I was the person who had to explain what the… Show more

As a Network Coordinator / Network Architect I traveled to client’s sites around the 12 campuses and district office headquarters to implement the Architectural solutions that I designed to implement Internet and VOIP services to the school district. I built a rapport and trust with staff, administration and teachers at each of the locations as they were now my clients for the new services. Since I was the architect for the new technology solutions, I was the person who had to explain what the new technology would deliver for the client. I would trouble shoot any IT related problems that would arise as I was the person that the technical support staff escalated to. As I was also the senior network engineer, I would manage the team of 12 technical support workers and direct them on what needed to be done. I would also write all of the technical document procedures to a level that non-technical clients could read and follow. Show less

As a Senior Security Engineer I was responsible for monitoring all incoming applications and requests from MS Windows 2000/2003 servers, Application Servers, Print Servers, Access Points, Routers, Exchange servers, and all critical Data Center servers that are crucial for operations of the eWorld Partners environment. Responsible for locking down all of the ports for the servers, routers, switches and programing of the firewall to inspect all incoming and outgoing traffic.

As a Datacenter Manager I was responsible for designing, implementing and supporting Cisco Enterprise Networks utilizing the hierarchical design for redundancy and failover. I also analyzed, planned, designed, implemented and supported Cisco Enterprise Campus Networks for high availability. I built network configurations on core and distribution switches and routers for all Windows and Linux data center platforms. My responsibilities also included building custom SQL, Application and File… Show more

As a Datacenter Manager I was responsible for designing, implementing and supporting Cisco Enterprise Networks utilizing the hierarchical design for redundancy and failover. I also analyzed, planned, designed, implemented and supported Cisco Enterprise Campus Networks for high availability. I built network configurations on core and distribution switches and routers for all Windows and Linux data center platforms. My responsibilities also included building custom SQL, Application and File servers to house the data that we warehoused for our global clients. This also included implementing clustering of the servers into the design for redundancy and failover of services. Show less

As Senior Systems Engineer I supervised the first escalation point engineers for all Web Server, Data Integration issues. I also oversaw the Systems Engineers of Bellsouth Network Operation Center (NOC) build out designed to serve approximately 6 million-page views per month, including Front End Web Servers, File Servers and Data Base Servers. I managed the team responsible for building and racking the Servers, configuring F5 BigIP load balancer and configuring Front End Web Servers.