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As 2025 approaches, it’s clear: ❗ The old service model isn’t keeping up with rising customer expectations. ❗ App-switching chaos is killing productivity. ❗ AI isn’t a “nice to have” anymore—it’s a necessity for scaling support. Our article breaks down how to choose an AI customer service platform that actually solves these challenges. 2025 is almost here. Are your tools ready? Read the full article: https://lnkd.in/d_sYRtci --- #CustomerService #AI #CX #CustomerService #2025Planning

As planning season is in full swing, now’s the perfect time to figure out how to tackle the customer experience challenges of 2025 with the right AI solution. https://lnkd.in/dhnTFBPm In this on-demand webinar, we’re breaking down what really matters: 🔸 How to evaluate AI tools for your business 🔸 Key features to future-proof your customer service strategy 🔸 Why the right AI vendor can turn your support team into a revenue driver You already know AI is essential. Now, make sure you’re choosing a solution that empowers your team and elevates your customer experience. Catch the webinar now and start 2025 with confidence.

https://hubs.la/Q02_n3PM0 Customers want hyper-personalized experiences but care deeply about their privacy. It’s a fine line—and one that every brand, not just in ecommerce, needs to navigate. Our latest report unpacks the personalization paradox, showing: 🔸 Why customers expect better personalization when they share data 🔸 How to deliver value without crossing privacy boundaries 🔸 The risks of tactics like personalized pricing and how they impact loyalty Trust is universal. Want to learn how top brands are getting it right? Read the full report now! Whether you’re in retail, SaaS, or beyond, balancing privacy and perks is the key to earning customer loyalty and driving long-term success. #Personalization #CustomerExperience #DataPrivacy

“It’s a change—and even a good change requires adapting and extra effort. Communicate well, let your team play with AI, and listen to their feedback.” That’s how Wendi Mills, Director of Customer Service at Missouri Star Quilt Company, describes her experience with implementing AI in customer service. https://lnkd.in/db-dhf6B In our on-demand webinar, Wendi shared what it really takes to introduce AI to your team—not just the tools but the mindset. From overcoming reluctance to empowering agents, she offers practical advice from someone who’s been through it. What you’ll learn: 🔸 How to prepare your team for the shift to AI 🔸 Strategies to make the transition smooth and impactful 🔸 Lessons from real-world AI implementations Regardless of the title, this webinar is much more than marketing and customer service—it's about true leadership. Ready to hear from the experts? Watch the webinar now and take the first step. #CustomerService #AI #Leadership

Every repetitive question. Every 'Can you check my order status?' Every password reset. Every copy-paste email. ...well, we’d all be millionaires, wouldn’t we? Customer Service pros, we know the grind. So many tasks can feel mundane, repetitive, and just plain draining. But here’s the thing: those tasks don’t have to weigh you down. AI Agents are here to take on the repetitive stuff, leaving you free to tackle the creative, challenging, and downright cool parts of the job. What’s the task you’d cash in on if you got $1 for every time you had to do it? Drop it in the comments—we want to hear them all! 👇 --- #CustomerService #AI #Automation #CSLife

We’ve got a few questions today: 1. Can traditional service models handle 24/7, personalized, omnichannel support? 2. How do you balance AI automation with the human touch your customers value? 3. Are you unlocking insights from every customer interaction—or letting them slip by? Hint: The answer lies in leveraging AI to enhance—not replace—your team. The results? Faster response times, reduced costs, happier customers, and agents empowered to shine. Curious how companies are achieving up to 98% CSAT and 81% faster response times with AI? Dive into the full article for actionable strategies and real-world success stories 👇

🎉We couldn’t be more proud seeing Booksy billboard lighting up Times Square, sharing what matters most to us: being the #1 booking app for beauty professionals, no matter where they are. Stefan Batory🔥🚀🔥 #GoBooksy #TeamBooksy Thanks to Zowie for supporting us 🤝 #BooksyOnTimesSquare #GlobalSuccess #Booksy

In a world where customer questions drive change, only the best brands rise to the challenge. That’s why we lit up Times Square to spotlight companies that are transforming customer care and making an impact. Stix Golf Co Hungryroot Booksy These brands prove that exceptional customer service isn’t just a goal—it’s their identity. They listen. They innovate. And they create experiences that customers remember and trust. Because #YouDeserveToAsk, and they’re here with the answers. Curious to learn more? Check it out: https://hubs.ly/Q02-J7bb0

Congratulations to the Groove Life team on such an incredible achievement 👏 Taking on a helpdesk migration right before Black Friday is no small task, but you handled it brilliantly. Tight deadlines and big challenges don’t scare us – we’re here to help you drive business success every step of the way. We’re honored to support your growth and excited to see the results you’re already achieving. Here’s to even greater milestones ahead!

Customer service is transforming—are you ready to lead the change? Join this webinar with top customer service leaders to explore how AI is transforming customer service teams. Discover the critical skills and strategies you need to stay ahead in this fast-evolving field. Register now and take the next step in your CS leadership journey 👉 --- #CustomerService #AI #FutureOfCX #Webinar #Leadership