x.ai reposted this
Mercer Smith's right—she always is! Showing an outdated (rotten) product screenshot in a help article to a frustrated user at 11 p.m. is never going to make anyone happy. Time to automate that with LaunchBrightly, if I may be so blunt! 🤗
VP, Community + Education at PartnerHero, Author of CXOXO | Talking about creating your customer experience from scratch. I build and scale customer-facing teams that care and can help you do the same.
That feeling when you've invested in all the fancy CX tools and resources, but it's the little things—like keeping those screenshots in your docs up-to-date—that really tip the scales for your customers. IYKYK.