Ready to level up your customer insights? Our latest release is here to help you do just that! 💡 With new NPS benchmarking tasks, you can now compare your performance to industry standards without leaving the platform. Plus, AI-powered screener branching logic personalizes the survey experience, delivering faster, more accurate insights while reducing drop-off rates. And with enhanced global search, finding the content and insights you need has never been easier! 🔍 Unlock smarter decision-making and stay ahead of the competition. https://lnkd.in/gvkY8-aK
UserTesting
Software Development
Los Gatos, California 173,771 followers
Human understanding. Human experiences.
About us
UserTesting is fundamentally changing the way digital products and experiences are built and delivered by helping organizations get insights from customers–from creation through execution. Built on top of a world-class, on-demand sourcing engine, customers can receive fast, high quality, opt-in feedback from both our proprietary and partner-sourced audience networks around the world. UserTesting offers the industry's most comprehensive experience research solution. Unlike approaches that track user behavior or collect customer listening data on live experiences, then try to infer what that data means, UserTesting enables companies to get input earlier in the process, helping to reduce guesswork, and bring experience data to life with human insight.
- Website
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http://www.usertesting.com
External link for UserTesting
- Industry
- Software Development
- Company size
- 501-1,000 employees
- Headquarters
- Los Gatos, California
- Type
- Privately Held
- Founded
- 2007
- Specialties
- customer experience, product management, product development, CX, UX, marketing insights, product insights, competitive analysis, human insights, customer journey, customer journey mapping, ROI, human insight, artificial intelligence, AI, machine learning, ML, and user experience
Products
![Click here to view UserTesting]()
UserTesting
Customer Experience Management Software
UserTesting is an on-demand human insight platform that quickly gives companies a first-person understanding of how their target audience behaves throughout any experience and why. UserTesting has been named one of the best places to work by: Fortune, Financial Times, Inc. and SF Business Times. To learn more, visit www.usertesting.com. Locations: San Francisco, Atlanta, Edinburgh, and at home anywhere (aka Remote).
Locations
Employees at UserTesting
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Bryan Eisenberg
Marketing Leader | 25+ Years Driving Revenue Growth for Iconic Brands (Google, Disney, GE, Chase, HP, etc.) | Internet Marketing Pioneer & Conversion…
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Rich Schillbach
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Lisa Etling
Manager, Global Real Estate & Facilities at UserTesting
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Dave Garr
Co-founder, UserTesting
Updates
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What if your weekend downtime could deliver game-changing UX insights? 🤔 On this week’s Insights Unlocked, Veronica Bogdacenco from Tide shares how her innovative approach to weekend testing helps her gather critical feedback faster and without bottlenecks. Learn how reusable test templates and quick-turn research can de-risk decisions and save precious work hours. Don’t wait for perfect insights, get started! https://lnkd.in/eCyBn9_S
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This time of year, there's a lot of noise competing for people's attention. If you want to stand out, these #UX tips will serve you better than clickbait. Dive deeper into how to increase retention with better UX at the link below https://lnkd.in/ec5KVUGv
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What’s shaping consumer behavior in 2025? Transparency, sustainability, and empathy are no longer optional—they’re essential. Our CMO Johann Wrede dives into the trends redefining customer expectations across industries and shares actionable insights for businesses looking to stay ahead. Discover how to align with these values and deliver experiences that truly resonate with your customers. https://lnkd.in/erYWcGbi
How Consumer Behavior Trends Are Shaping 2025 Expectations
cmswire.com
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In the latest Insights Unlocked podcast, we explore how AI is reshaping #UX research and product design with Dr Sam Howard, Head of UX at Curio. 🤖💡 🎙️ What’s in it for you? Here are the top 3 things you'll learn from this episode: 🧙♂️ A UX research methodology: Discover the "Many Wizards of Oz" method and how it’s transforming Curio’s AI-driven product testing. 🧠 User-Centric Innovation: Learn how Curio combines behavioral insights and trusted sources to tackle fragmented, overwhelming news consumption. 📽️ Storytelling for Impact: Get tips on using video to engage stakeholders and make user insights impossible to ignore. Whether you're a UX researcher, designer, or product leader, this episode is packed with actionable strategies to align AI capabilities with user needs. Listen now and get inspired to level up your approach to research. https://lnkd.in/eDhxcDQK
From mockups to magic: rethinking UX with the “Many Wizards of Oz” approach
UserTesting on LinkedIn
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In this episode of the Experts of Experience podcast, our CPO, Michelle Engle, shares how top brands use customer insights to create experiences that resonate. From integrating human insights to leveraging AI for faster feedback, Michelle breaks down strategies to truly understand your audience and drive meaningful impact. 💡 Don’t miss it—tune in now! https://lnkd.in/e-6_DWfX
58 The ROI of Listening: How Brands Are Winning with User Feedback - Mission
mission.org
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Now's the time to reflect on the work you did this year and plan for 2025. How can you tie your efforts to ROI and align your work with business goals to be more successful in the new year? We'll show you! Read on to learn how to: ✅ Connect insights to outcomes ✅ Track progress with the right metrics ✅ Build stronger connections with stakeholders Start creating research that drives real value! Read our guide now. https://lnkd.in/eJQY8nae
How to measure UX ROI and impact
usertesting.com
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A great customer experience strategy isn’t just a nice-to-have—it’s a game-changer. From fostering customer loyalty to driving measurable business growth, CX excellence starts with the right framework. Learn how to map journeys, set goals, leverage AI, and create impactful feedback loops that transform customer interactions into lasting success. Dive into the full guide now. https://lnkd.in/ec5mnEfX