Great observations about the power of open-ended questions: * What problem are we really trying to solve here? * What is the desired customer outcome? * What will we not do if we do this?
Leadership Coach to Tech Innovators | Founder, Tech Leaders Coaching | Ex-Intel | Advocate for Purpose-Driven Leadership
"Our board wants AI yesterday, but we're still looking for real customer problems to solve," a Senior Engineering Leader recently confided, capturing what I'm hearing across engineering organizations. As AI reshapes technology daily, leaders find themselves caught between speed and wisdom. Working with software and product leaders, I consistently see that those who regularly ask open-ended curiosity questions drive deeper innovation, stronger team engagement, and importantly, solve real business problems that matter. It's what 📚 Michael Bungay Stanier describes as "staying curious a little longer" — a practice that transforms leadership impact. In this rush toward AI solutions, where might pausing to ask deeper questions open the door for the conversations that actually deliver customer value? #TechnicalLeadership #EngineeringLeadership #AI #LeadershipDevelopment customer value?