Shipium

If you want to drive strategic value, customer focus is essential for supply chain operators. Check out this webinar between Jason Murray and Kris Gösser to learn more about the principles that drive customer focus. https://lnkd.in/gAZcMDPV

NEWS: Shipium Partners with  DoorDash to Improve Local Delivery for Merchants The partnership makes DoorDash’s services immediately available on Shipium’s pre-integrated carrier network We are so excited today to announce a partnership with DoorDash Drive On-Demand, DoorDash’s white label fulfillment platform. 2024 has been incredible for us, as we've grown to become the leading modern shipping platform for shippers across consumer and B2B industries. What we have found is customers turn to our platform when fast, affordable, and on-time delivery becomes a top business priority. As the complexity of digital channels grows, Shipium has proven to be the modern technology necessary for businesses to make a promise they can keep, then keep the promise that they made. That complexity is an opportunity to find new services that can help organizations innovate, including companies like DoorDash. Starting today, platform customers can see immediate availability to DoorDash’s services through the pre-integrated carrier network on the platform. Here's how it works: Customers simply establish a relationship with DoorDash Drive On-Demand, and turn on services in a matter of days, not months. There is strong benefit: DoorDash Drive On-Demand helps retailers maximize profits by offering local delivery without requiring a fleet of their own drivers. “Truly transformational models like DoorDash Drive On-Demand need to be in the hands of customers faster, and we are happy to help make that happen” said Jason Murray, CEO of Shipium. “By including DoorDash in Shipium’s pre-integrated carrier network, we are doing our part as a partner in the ecosystem to help drive the industry forward.”

Shipium is covered in GeekWire as Seattle's supply chain startup scene continues to blossom. The reason Seattle has become such a hotbed for logistics talent is because: → The number of world changing retailers that exist (Amazon, Nordstrom, REI, etc) → The pool of technical talent coming out of Microsoft, Amazon, etc. → The hardcore focus on customer experience, vs. a 90s era approach to supply chains → The self-reinforcing cycle of startups in the space who train new folks who go on to create new startups. We're a proud member of this community and view it as a competitive differentiator vs our competition. https://lnkd.in/gZqRb_kK

Connecting the delivery experience to your backend systems is a process. To optimize it, think of it as a workflow. We break down in our latest blog post the big ideas around the end-to-end workflows that power modern supply chains. In summary: 1. Map out your current shipping workflow 2. Improve your inventory management 3. Refine your packaging 4. Streamline carrier selection process 5. Implement advanced technology in your shipment process 6. Enhance customer communication 7. Establish a feedback loop for your shipment strategy https://lnkd.in/gKgHXksk

GOING TO BE A BUSY WEEK FOR RETAIL 💥 Lots of competing for the same consumer. So who will win? Price + Experience are the undisputed champions. If your pricing is strong, then think about your experience. Reminder that these are the most important to consumers in order: → Free Shipping Is your backend linked to your frontend so cheap shipping options are shown to the consumer? → Free Returns Is your RMS optimized to support free shipping on returns? → Fast Shipping Do you know your trade offs so fast shipping options are shown? → Accurate & Consistent Delivery Dates Are you giving a range? You will probably lose that sale. Give exact dates to win the consumer's confidence. It's all about connecting the frontend to your backend. We give more insight on how to do that in our playbook: https://lnkd.in/guPVJeR3

How Duluth Trading Company transformed peak season challenges with Shipium. They are ready for peak. Are you? "Shipium’s flexibility helps us optimize for what’s best for Duluth while still getting the benefits of automation across all our shipping operations." — Brad Comstock Duluth previously had a shipping solution in place, but they faced significant challenges that limited their efficiency during peak seasons. As the 2023 peak season approached, these challenges threatened to escalate costs and disrupt operations, particularly with rising order volumes during Black Friday and Cyber Monday. By adopting Shipium, Duluth significantly exceeded its previous capabilities, enhancing flexibility and efficiency during peak periods, including: Cost Containment Strategy — dramatic cost savings were found Responsive Marketing Support — ops partnered with marketing to make quick changes to support an opportunistic promotional strategy. Pretty amazing results: Enhanced Control The self-service console allowed Duluth to efficiently manage shipping operations and configurations during peak season. Expert Support Shipium’s collaborative approach helped identify significant cost-saving opportunities through joint analysis with Duluth’s team. Cost Efficiency The carrier selection process ensured the lowest shipping costs while meeting customer delivery expectations, particularly for promotional commitments. Operational Smoothness Warehouses using Shipium experienced no downtime during the peak season, even amid rapid changes to support marketing initiatives.

The Elements of a Modern Supply Chain — Watch our vision for how to modernize supply chains. There are 3 pillars: 1 → Customer Focus Supply chains are built from the ground up to serve customers. 2 → Optimization Control costs and meet customer expectations by managing trade offs from one end of the supply chain to the other. 3 → Automation Coordinate and scale decisions in a way that creates a path to profitable growth, and creates time for strategy. When done right, this kicks off a flywheel of newfound revenue growth and cost savings that continuously powers investments into further growth and savings. We — and you — can't do it alone, though. It requires an ecosystem, which is why leading innovators like Green Mountain powering a future strategy, with best-of-breed systems of record like Manhattan Associates, Blue Yonder, Körber Supply Chain Software, and all the amazing carriers in our pre-integrated network combine with Shipium to help you modernize on your journey ahead.

We care about the relationship between carriers and their customers. Our job is to enable it, not get in the way. We're grateful that carriers appreciate that, and speak to the joint value we can bring to shippers across industries. As peak season starts to rev up, ensuring shippers are set up for success to help meet the demands of customers starts with ensuring their carrier networks are set up for success. It's going to be a great rest of the year!

A big reason modern operators are turning to Shipium is our Console—a centralized spot to take total control of shipping operations. Legacy systems make it really hard to own business rules, updates, carriers, rates, and hundreds more configurations that matter. It can take months to get the simplest change made! And on top of that, you often have to repeat the changes again at a different facility. All that goes away with Shipium. Our Console becomes a central spot to manage all those things, across all origins and carriers, without the requirement of external IT support. Read more: https://lnkd.in/gUphWt_b

Shipium is happy to announce our partnership with ClearJet, an innovative carrier that brings nationwide 2-day shipping to every industry. The partnership brings a lot of value to modern shippers: → Nationwide 2-Day Delivery: ClearJet’s advanced air zone skipping and final mile injection technology, combined with Shipium’s predictive logistics infrastructure, allow shippers to achieve 2-day delivery to any U.S. ZIP code—at ground rates. → Bring Your Own Carrier Flexibility: Businesses can use their existing carriers—FedEx, UPS, USPS, or regional options—while leveraging ClearJet’s seamless carrier injection system. This enables shippers to use their best zone 2 rates, nationwide, achieving 2-day delivery without changing their carrier accounts. 100% U.S. ZIP Code Coverage: ClearJet guarantees coverage to every U.S. ZIP code, making Amazon-grade logistics capabilities accessible to Shipium users that opt-in to the ClearJet infrastructure add-on. → Full Time in Transit (TinT) Visibility: Shipium’s dynamic TinT data and AI-driven insights offer businesses real-time visibility and precise delivery predictions to optimize both operations and customer satisfaction. → Seamless Integration and Scalability: ClearJet’s infrastructure integrates smoothly into Shipium’s platform, providing an agile, scalable solution that grows alongside the needs of sophisticated shippers—without compromising speed, security, or cost. Learn more: https://lnkd.in/gWkz_bDa