SERVPRO Team Luciani

Couldn’t resist sharing more great shots from our incredible day on the course at TPC River Highlands! We were honored to have police, firefighters, first responders, and veterans from all over CT with us. See any familiar faces? We couldn't have raised OVER $80,000 for the Tunnel to Towers Foundation without all of you; our gratitude runs deep. If you want to catch more tournament photos or sign up to be part of the 2025 event, visit https://lnkd.in/e7pDdHnJ for updates! #HonoringHeroes #TeamLuciani #T2T #SERVPROTeamLuciani

Building a Culture of Innovation Innovation doesn’t just happen—it thrives when a team truly believes in the power of curiosity, openness, and collaboration. At SERVPRO Team Luciani, innovation isn’t a buzzword; it’s part of who we are and how we work every day. Here’s what drives our culture of innovation: Empowering Teams: Our employees are encouraged to share their ideas, no matter how big or small. Some of our best process improvements and client solutions have come from team suggestions during our weekly training sessions. Investing in Technology: From state-of-the-art drying analytics to advanced dehumidifiers, we don’t just adopt tools—we ensure our team is trained to maximize their potential, delivering smarter and faster restoration. Challenging Norms: Our team is never satisfied with “good enough.” Whether it’s rethinking workflows or finding creative ways to exceed client expectations, we’re constantly asking, “How can we do this better?” Our team doesn’t just follow a script—we innovate because we believe in creating better outcomes for our clients, and that belief motivates us every day. How does your team embody a culture of innovation? I’d love to hear how you encourage new ideas and approaches in your organization! #SEVRPROTeamLuciani #TeamLuciani #SERVPRO #Innovation #teambuilding #Investing

Team Luciani goes UGLY! 🤪 This morning we had our annual ugly Christmas sweater competition. All of our team members look AMAZING but Luisa, in the first picture on the left, took home first place! ❤️🎄 #SERVPROTeamLuciani #SERVPRO #Teamluciani #UglyChristmasSweater #HolidaySeason

Bridging the Gap Between Property Management and the Claims Process Insurance adjusters are often caught in the middle when property damage occurs. Property owners want fast results, while the claims process requires detailed documentation and careful review. At SERVPRO Team Luciani, we see ourselves as the bridge, ensuring seamless communication and efficiency. Here’s how we support both sides: Clear Communication: We provide property managers with regular updates while ensuring adjusters have all the necessary documentation to move claims forward. Proactive Problem-Solving: We address potential roadblocks early, keeping projects on schedule and avoiding unnecessary delays. End-to-End Expertise: From mitigation to detailed reporting, our team ensures every step is handled with professionalism and efficiency. We understand the unique needs of both property managers and adjusters, and our goal is to make the claims process seamless for everyone involved. Have you experienced frustrations in aligning restoration efforts with claims requirements? Let’s connect to discuss how we can make your process smoother and more efficient. #SERVPROTeamLuciani #TeamLuciani #SERVPRO #Communicaton #Supportive

At SERVPRO Team Luciani, accountability isn’t just a value we talk about—it’s something we live with every day. It shows up in how we treat our clients, how we support one another, and how we approach every challenge as a chance to grow. Here’s what accountability looks like for our team: Owning Mistakes: When things don’t go as planned, we don’t point fingers. We take responsibility, find solutions, and ensure we learn from the experience to do better next time. Delivering Excellence: Every member of our team is committed to maintaining the highest standards on every project, knowing that our work represents more than just our company—it reflects who we are. Fostering Growth: Whether it’s through weekly team training or honest feedback, we believe accountability is what drives us to improve, both individually and as a group. Our culture of accountability is rooted in trust, transparency, and a shared commitment to being the best for our clients and for each other. It starts with leadership, but it’s embraced by every person on our team. How does accountability play a role in your organization? Let’s exchange ideas on building a culture where everyone thrives. #SERVPROTeamLuciani #TeamLuciani #SERVPRO #corevalues #accountability

Why Team Luciani Prioritizes an “Always Growing” Mindset Restoration is about more than just drying water or removing soot—it’s about ensuring safety, compliance, and quality. That’s why every member of SERVPRO Team Luciani undergoes rigorous training and certification. As part of the IICRC (Institute of Inspection, Cleaning and Restoration Certification), our team adheres to industry-leading standards.  We also conduct weekly training sessions with our entire team to ensure everyone stays up to date with the latest advancements and receives regular refreshers on core skills and best practices. This commitment to continuous education allows us to deliver high-quality results and adapt to the unique needs of every property and situation. When you work with us, you’re not just hiring a team—you’re hiring expertise and a dedication to excellence. How do certifications and ongoing training impact your choice of restoration partners? Let’s discuss what sets a fully trained team apart. #SERVPRO #SERVPROTeamLuciani #AlwaysGrowing

This past Thursday, our CEO, John, and Director of Business Relations, Mariah, had the honor of attending the Tunnel to Towers Foundation Footsteps to the Future Gala in New York City. The evening celebrated the incredible work of Dennis Quaid with the foundation and left us deeply inspired. We’re proud to share that our 1st Annual Honoring Heroes Charity Golf Tournament in September raised over $80,000 for this impactful cause. Meeting Frank Siller, who founded T2T to honor his brother’s legacy, and hearing the stories of the lives this foundation has changed was a truly unforgettable experience. A heartfelt evening for a cause that continues to drive us forward!

On Pearl Harbor Memorial Day, we remember and honor the courage and sacrifice of those who served. 🇺🇸🙏 SERVPRO Team Luciani stands with you in remembrance and gratitude. #PearlHarborRemembrance #SERVPRO #SERVPROTeamLuciani

In the restoration industry, it’s easy to focus on speed and results—but our team knows that empathy and care is really at the heart of what we do. Read more about why "We Care" is one of our core values and what it means to us in this industry. 💚 #TeamLucianiCares #Restoration #Mitigation #MissingPiece

Happy Small Business Saturday! 🛍️✨ Support local, shop small, and make a big difference. And if things get a little too wild, don't worry – SERVPRO Team Luciani will clean up the fun! #ShopSmall #SERVPRO #SERVPROTeamLuciani