Rep.ai

"FaceTime your customers." Rep.ai gives Luminous a unique competitive advantage: in a market full of slow, painstaking support - they're engaging their customers live.

Are you ready to elevate your customer ServiceBell game? Welcome to Set 2 Close Latest video, where we dive deep into ServiceBell and explore all its powerful features that can transform your customer interaction experience. Whether you're a newbie or a seasoned user, understanding how to leverage ServiceBell effectively can make a huge difference in your service operations. In the Comprehensive guide, Orrin Lieuwen from Set 2 Close will cover 🛎 Overview of ServiceBell: Get acquainted with the platform and its core functionality. 🌐 Discover the standout features of ServiceBell, including its intuitive interface, customizable options, and integration capabilities. 👨🏫 How to Use Them: Step-by-step demonstrations on how to set up and utilize each feature for maximum impact. 👔 Best Practices: Tips and tricks for optimizing your use of ServiceBell to improve customer satisfaction and streamline your service processes. Want to know the 101 Basics of ServiceBell, Watch Now! Have questions about ServiceBell or want to share your own tips? Drop a comment below – we love hearing from our viewers! #ServiceBell #CustomerService #ServiceBellFeatures #TechTutorial #CustomerExperience #ServiceManagement #SoftwareFeatures

Sales teams are finding it harder to connect with customers using old methods. As buyers get smarter and the market gets crowded, cold calls and standard emails don't work as well anymore. This means that sales teams are spending more but getting less in return. To tackle this, sales leaders can adopt a variety of revenue-driving strategies: ⇒ Content Marketing ⇒ Webinars and Virtual Events ⇒ Email and Social Media Marketing ⇒ SEO (Search Engine Optimization) ⇒ PPC (Pay-Per-Click) Advertising ⇒ Account-Based Marketing (ABM) ⇒ Partners and Referral Programs ⇒ Interactive Content ⇒ Outbound Sales and Marketing ⇒ Influencer Marketing ⇒ Retargeting Campaigns ⇒ Sales Enablement ⇒ Marketplaces and Directories We recommend checking out Warmly, ServiceBell, and RB2B. These tools help you reach out to website visitors right when they're most interested, increasing your chances of making a sale. Want to learn more about these methods and tools? Check out our full article.

LinkedIn doesn't want you to know this. Its algorithms don't like cash giveaways. Can't even advertise it. But we still have $1,500 to distribute to US-based SDRs and BDRs. And we met so many awesome people yesterday. Today - 8:30am PT / 11:30am ET to 1:30pm PT / 4:30pm ET Hit one of the buttons below just to help some folks see this thing. Links in comments.

I think it's tough for many SDRs to know when to speak up, to know that that's appreciated and welcome. They seem to have been told their job is to take orders and execute. I'm sure some leaders think that is their job. But the front lines of GTM are constantly in experimentation. They should be. That means they're constantly in need of feedback loops - which messages are working, which tactics are breaking through. And if nothing is, what ideas have we not yet entertained? /// Today at 8:30am PT / 11:30am ET, we open up the public salesfloor in the link in comments to any US-based SDR/BDR. The first 100 eligible* to join get $20. This is just the first round. If this goes well, we plan to do it a few more times. It'll be fun to meet the folks on the frontlines of GTM. Get THEIR thoughts on AI. Get THEIR thoughts on deliverability. Get THEIR thoughts on PMF. Get THEIR thoughts on why SaaS GTM was shattered in the last 1.5 years. Get THEIR thoughts on swap deals. We haven't heard enough from them have we?

It's always cool to see company's that are supportive of the SDR function. It's a hard job and needs to be appreciated. Our friends over at ServiceBell are killing it when it comes to this They're giving 2k away to 100 SDRs (tomorrow and Thursday). Literally all you have to do is spend a few minutes calling with their team and you get 20 bucks. 20 extra bucks to do what you'd be doing anyway lol. Super cool initiative They're calling it the SDR Relief Fund - check it out here: https://bit.ly/3USS2vu CC: Evan Dunn

Announcing the SDR Relief Fund. Giving away $20 each to the first 100 SDRs* who join our public salesfloor on Wednesday May 8 and Thursday May 9. Why? 1. Everyone is talking about AI taking your jobs. 2. It's hard being an SDR/BDR. 3. No one even prospects you. Lame. 4. We're getting the word out about our AI parallel dialer and virtual salesfloor... ...in this case a public salesfloor. "Add to Google Calendar" link in comments as well. *Current US-based SDRs and BDRs based on linkedin profile (see link in comments for full eligibility requirements)

🚨 New feature: Keep the video call widget up while you move around the site 🚨 Now you can engage in live video calls while moving aorund the app. You could already cruise around ServiceBell while making cold calls in our dialer (floating dialpad). This let you go outbound while watching inbound. And now you can use the floating video chat to... - Watch for other quality inbound visitors while you attempt to call one - Prep outbound call lists while you call inbound traffic - Check Spotlight for quality accounts worth prospecting while you engage inbound traffic Here's Matt Sterbenz showing it off.

Big moves, discussed by big names. Excited for our head of marketing Evan Dunn to host Santosh Sharan (Retention.com) and Arjun Pillai (Docket Inc) in a discussion of the recent Salesloft-Drift merger. Start times listed as 10:30 but we'll be live at 10:45am PT / 1:45pm ET. Join us!

Spoke with a sharp marketer today about how to GTM when you've got a narrow list of target accounts (2,000). Assumptions: - let's pretend there are no tiers for these accounts, but it's not hard to parameterize many of these tactics with other UTMs or filters. - let's assume there are little-to-no keywords that are quite tight enough to reflect your problem space and value prop with high enough fidelity to be worth investment (I experienced this at a couple places, it happens) - let's assume you do have a solid paid media budget of 20K+ per month - HubSpot CRM Here's the plan: 1. Set all accounts as Target Accounts in HubSpot Can do a simple company import, be sure to include domains, with a column for Target Account that has all rows with values "True" 2. Set up a clean UTM strategy. - Ensure each link in outbound email sequences includes "UTM_term=t-ax" - Ensure each link in paid social includes "UTM_term=t-ax" (Why use UTM_term? It's only used for keyword terms, but on channels where that's irrelevant, it's a great stand-in for "audience" - and you can then keep source/medium/campaign/content for all their typical uses). 2. Develop a multichannel paid audience. Use Metadata or Bullseye to create B2B audiences on LinkedIn, Facebook, Instagram, Google. Yes, you heard me right. 3. Set up two Segments in ServiceBell - one for the "UTM_term=t-ax" and one for the CRM "Target Account = True". 4. Set Journeys to accommodate either Segment. - At the beginning of the Journey, set an alert that delivers to Slack/Teams, mobile app and desktop app and Chrome, for a visitor from these Segments (click "once per session" so you don't hate your life) - Serve pre-recorded videos explaining very clearly (with the best talking head at your company, could be head of marketing, or great if it's founder) why these companies are the best fit based on the needs you know they have. - Offer options to video chat, live chat, or book time for later 5. After these audiences have been engaged for a bit, you can then capture the ones that visited, using ServiceBell, and drop them into a separate sequence for warmer accounts. Also retarget them with social proof since you know there are signs of life. Pro tip: if you're competing with expensive incumbent solutions, make your entire sequence, message, Journeys about finding out when their license is up for renewal, then log in CRM (can even stamp this automatically after a question in a Journey) so you can ramp up outreach to accounts within a given time frame. This can be used to trigger a marketing nurture sequence as well out of HubSpot Marketing Hub. Anything I'm missing Kyle Freitas, Jalen Nelson, Kellen Casebeer, 🤖 Jacob Tuwiner, Christian Haskins, Silvio Perez? (Jacob, what else could we do with Clay in the loop? Push detected companies to Clay and then waterfall to get phone numbers? + Reference which prospects were sequenced up front. Or tailor messaging in follow-ups based off of pages visited).