Red Clay Consulting

A large public utility providing wholesale electricity to about 50 city-owned utilities and electric cooperatives recently went live with a digital transformation of its end-of-life mission-critical billing system. It had selected Red Clay Consulting to implement Oracle Customer Cloud Service (CCS) to facilitate its complex billing requirements and deploy a portal for its users and utility customers. Red Clay was selected for their deep expertise in complex billing for utilities, stretching back to the initial launch of the product from Oracle. Red Clay consultants led the conversion and migration of existing databases and rate schedules, processing of MV90 data and ERCOT settlement, and the deployment of a complex rate calculation engine, among other things. All this was done while moving to a cloud solution and ensuring technical currency in the future. Red Clay’s team includes experts in wholesale electric billing, rules engines, and rates, giving the client a trusted partner. Our market-leading experience with the full suite of Oracle Energy and Water solutions provided added value for the client for this and future applications. If you are a utility and want to learn more about how Red Clay is helping other utilities transform their most challenging business processes, click the link below to request our case study or contact us to begin your digital transformation journey. https://lnkd.in/ez5NUVrt Follow Red Clay for more insights into Digital Business Transformation for utilities.

Team Red Clay embraced the energy at this year’s International Maintenance Conference (IMC). Jack Lucy and Santosh Nagali met with colleagues and clients to discuss the future of service management in an era where technological advancement accelerates daily. Jack also signed copies of Embrace Industry 4.0!, detailing the exciting changes in the service industry. In today’s utilities, maintenance and reliability have never been more critical. Santosh and Jack participated in workshops about how artificial intelligence (AI), machine learning, and data analytics are transforming the maintenance landscape and offered insights into how Red Clay was helping our customers harness these new opportunities to continue to meet and exceed customer expectations! Learn more about Red Clay’s Field Asset Mobile practice here: https://lnkd.in/esnSyc5V Find Embrace Industry 4.0! here: https://lnkd.in/gt884y7S Follow Red Clay for more insights on how we work with clients to embrace Digital Transformation.

International Expansion means new opportunities! We are recruiting for a Jira Consultant in the Philippines. The Jira Senior Consultant is responsible for cloud administration, configuration, and management of the Jira platform. This role focuses on ensuring Jira is optimized for efficient project management and collaboration and provides support for other IT services such as Active Directory, laptop support, and Microsoft 365. If you have a degree in computer science or any related field and experience with the following technologies, this may be the opportunity you’ve been looking for: ·      VMware/Veeam  ·      SharePoint  ·      Microsoft 365  ·      Active Directory/Entra ID  ·      End-user support (Particularly troubleshooting laptops)  ·      Familiarity with confluence, JIRA Software, and JIRA Service Desk. Visit Red Clay at https://lnkd.in/eUpZMVUy for more information about this exciting position and to apply. Please follow Red Clay on LinkedIn to learn more about how we support Oracle Energy and Water clients as they begin on transformational projects to boost customer service and satisfaction. #TeamRedClay #DigitalBusinessTransformations #Hiring #Jira #Atlassian

2024 was a momentous year for Red Clay and our Clients. Our consultants earned the opportunity to work with utilities across North America on exciting projects that enhanced their capabilities to deliver new value for their customers. Every year, Oracle customers gather to celebrate their accomplishments and learn from each other at the joint Oracle Customer Edge Conference (EDGE) and the Oracle Utilities User Group Conference (OUUG). Red Clay is proud to sponsor both events. We work with our customers to develop engaging presentations on various solutions. Over the coming weeks, we will highlight these accomplishments in our “Road to EDEG/OUUG” posts. If you have not registered for one or both conferences, we are sure these appetizers will give you a taste of what you can expect. Registration is available at the following links: Oracle Customer Edge: https://lnkd.in/ecbTmcaY OUUG: https://ouug.org/register/ If you are attending either EDGE or OUUG and you would like to meet Team Red Clay to see how we can accelerate and enhance your digital transformation, use this form to send us a meeting request: https:/redclay.com/book-a-meeting See you in Nashville, March 3 – 6! #TeamRedClay #OracleEnergyandWater #DigitalBusinessTransformation

ClayWorks is Red Clay's specialized Microsoft practice area dedicated to transforming your ideas into reality. Our team of experts thrives on creative problem-solving and innovative thinking to help businesses unlock the full potential of Microsoft technologies. With years of experience, we specialize in developing custom solutions that drive results, improve efficiency, enhance customer engagement, or create new products and services. This week’s fascinating case study focuses on how a significant jewelry chain overcame its retail operational challenges thanks to the assistance of ClayWorks and the Microsoft Power Platform. The company's dispersed workforce across multiple locations needed a more efficient and data-driven approach to managing its operations. They also aim to stay ahead in the retail industry by incorporating advanced technology like AI and virtual assistants. Thanks to ClayWorks’ expertise with Microsoft Power Platform, they developed custom solutions for automating their retail operations and improving business processes. Key Performance Indicators showed a significant decrease in the time to complete store opening/closing checklists, increased transactions processed per hour, and improved employee engagement. The results of this transformation were impressive: improved efficiency, customer satisfaction, and employee engagement. For more insights on how they did it and how you can apply these solutions to your organization, check out the case study here: https://lnkd.in/e99NErGj Transform your retail operations and future-proof your business today with ClayWorks! 💡🌐#DigitalTransformation #ClayWorks #RedClay

Last year, a large electric utility faced a situation where their enterprise applications quickly approached end-of-life on their support. Transitioning to cloud solutions was an exciting option, but the number of variables needing evaluation challenged their lean organization. They called on the services of Red Clay to execute workshops designed to provide an actionable roadmap. The highly focused Red Clay approach appealed to the decision-makers. Using senior consultants with extensive field experience, Red Clay brought all possible options to the table, with objective evaluations based on knowledge acquired through thoroughly investigating the utility’s requirements and capabilities. Red Clay executed on a well-defined timetable, which proved cost-effective to the utility. The results were weighted approaches with the optimal path fully defined and priced and incremental actions designed to supply quick wins for the utility. If you’re a utility and want to learn more about how Red Clay is helping others achieve their digital transformation goals, click the image below to request our case study, Or contact us to begin your digital transformation journey. https://lnkd.in/ez5NUVrt #TeamRedClay #OracleEnergyandUtilities #DigitalBusinessTransformation

Red Clay is hiring Project Managers! Do you have strong leadership, interpersonal skills, and project and team management to drive the successful completion of projects within the prescribed scope, budget, and time frame and deliver significant business value to client stakeholders? We want to talk to you about becoming a Project Manager for Red Clay. As a Project Manager, you will be responsible for the direction, execution, coordination, control, and completion of the project while remaining aligned with Red Clay and the client's strategy, commitments, and goals. Exposure to the utility industry is a bonus! If you are ready to take your career to the next level and join a dynamic and growing company, apply now! To learn more about this opportunity, click here to go to the Red Clay careers page: https://lnkd.in/eP2fRQaT Stay connected with Red Clay (click the "Follow" button) to learn about upcoming career opportunities and discover how you can contribute to our history of achievement and innovation. #WeAreRedClay #RedClayRecruiting #ProjectManager #DigitalBusinessTransformation #OracleEnergyandWater

ClayWorks is Red Clay's specialized Microsoft practice area dedicated to transforming your ideas into reality. Our team of experts thrives on creative problem-solving and innovative thinking to help businesses unlock the full potential of Microsoft technologies. With years of experience, we specialize in developing custom solutions that drive results, improve efficiency, enhance customer engagement, or create new products and services. A mid-sized utility in the Mid-Atlantic region faced customer experience and data reporting challenges due to an outdated and inefficient customer data management system. To address this, ClayWorks leveraged Microsoft's Power Platform, Power BI, and SharePoint Portals, virtual assistants, and AI to develop a series of apps and automation that transformed the customer experience and data reporting capabilities. The solution included custom apps, user-friendly Power BI dashboards, personalized SharePoint portals, virtual assistants, and AI to provide automated customer interactions. The implementation succeeded, and customers and employees quickly adopted the new systems and processes. The utility overcame its challenges and improved its operations, gaining valuable insights into its customers and making data-driven decisions to improve its services. Businesses facing similar challenges can consider adopting business process automation, partnering with experts in the field, embracing the power of virtual assistants and AI, and focusing on continuous improvement. This case study is an excellent example of how technology can be leveraged to improve customer experience and drive business success. Click the link below to read the case study. https://lnkd.in/e99NErGj #microsoft #ClayWorks #BusinessProcessAutomation #CustomerExperience #DataReporting #AI #MicrosoftPowerPlatform #PowerBI #SharePoint #RedClayConsulting

An industry-leading electric utility in the midwest developed its digital transformation strategy around Oracle Energy and Utilities. Its multi-year plan will eventually re-configure the utility’s enterprise systems to allow it to deliver advanced products and solutions to millions of homes and businesses. The utility called on Red Clay’s senior advisors and subject matter experts to support the effort to migrate a legacy Meter Data Management (MDM) system to the Oracle Platform. The Red Clay team was one of the most extensive sets of experts involved. Critically, Red Clay held a place on the Solution Council, a multi-party decision team that led all aspects of the project and controlled operating specifications and project standards. Our expertise in MDM was brought to bear by placing Red Clay consultants in key project management, architecture, analysis, development, and training roles. Along the way, Red Clay initiated focused task teams to investigate optimal methods for dealing with legacy data and operations issues. Red Clay also allowed experts to model and stress-test configurations well before planned transition dates and analyze the resulting information for successful operation. Red Clay’s true team approach to every project we undertake has resulted in a spotless record of implementations. From point-based solutions to multi-year, multi-phased projects, we approach each engagement with care and a flair for details. If you’re keen to discover how Red Clay can support your digital transformation journey, contact us by clicking the link below to request our case study to get started. Let's revolutionize the future of utilities together! https://lnkd.in/ez5NUVrt Follow Red Clay on LinkedIn for more insights on how we can assist in your digital transformation. #TeamRedClay #DigitalBusinessTransformation #OracleEnergyandWater

Red Clay was proud to sponsor the 2nd annual Canadian Oracle Energy and Water User Group Event! Thank you to Ramez Hakem of Alectra and Darren Rimmer from Oracle for putting this event together. It was great to hear updates from utilities such as Alectra, Durham Region (The Regional Municipality of Durham), Enova Power Corp., Hydro Ottawa, Metergy Solutions, Newfoundland Power, Region of Peel, and Toronto Hydro. Our awesome Red Clay experts, Greg Terpstra and Beshoy Ibrahim, delivered a powerful session on Oracle’s Utilities Testing Accelerator (OUTA), sharing their insights on the best options for utilities for simplifying their testing of new releases as utilities move to SaaS. As a proud Oracle partner, Red Clay has been leading the way in helping utilities plan their journey to the cloud and implement CCS, CCB CS, MSCS, or C2M on OCI. We are honored to be your trusted partner in this journey!