Good reviews are more than just praise—they’re a powerful marketing tool. Responding to positive feedback builds trust, shows customer care, and encourages more happy clients to share their experiences. Ready to make the most of your reviews? Check out our guide for tips on writing thoughtful, impactful responses: https://ow.ly/Vh0B50Ut1Gp #CustomerReviews #ReputationManagement #ManagementSoftware
pulseM
Software Development
Dallas, Texas 509 followers
Online review management software that makes your customers fall in love with your company.
About us
pulseM helps home service businesses monitor and respond to customer reviews in real-time, ensuring that they never miss a chance to engage with customers and improve their services. Manage customer reviews instantly from any device and turn customer feedback into your competitive advantage.
- Website
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https://pulsem.me
External link for pulseM
- Industry
- Software Development
- Company size
- 11-50 employees
- Headquarters
- Dallas, Texas
- Type
- Privately Held
- Founded
- 2011
- Specialties
- Modern Reputation Management, SEO, Employee Accountibility, and Home Services
Locations
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Primary
17304 Preston Rd
Dallas, Texas 75252, US
Employees at pulseM
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Lynnea Barajas
Integrations Implementation Specialist at pulseM
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Trenton Hovey
Customer Success Manager | Behavioral Health Advocate | Driving Business Outcomes and Client Retention | Expert in Strategic Relationships, ROI, and…
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Nickolette Sutton
Onboarding Manager at pulseM (An EverCommerce Business Unit)
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Thane Stevens
Lead Frontend Engineer
Updates
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Negative #Google reviews can feel like a setback, but they’re actually an opportunity in disguise. With the right response, you can turn a disappointed customer into a loyal one while showing potential clients your commitment to great service. Learn how to handle negative feedback and protect your online reputation in our blog. Read more here: https://ow.ly/kO2q50UkpSR #GoogleReviews #CustomerFeedback
Turning Negative Feedback into a Win: How to Handle a Negative Google Review Response - PulseM
https://pulsem.me
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Want to grow your #HVAC business without spending on leads? Start by optimizing your Google My Business profile and encouraging satisfied customers to leave reviews—this boosts your visibility in local searches! Networking with local businesses and offering referral incentives can also bring in new clients, all while building trust in your community. Our article will show you how to do this and more! Read on: https://ow.ly/JgP250U7usi #GoogleMyBusiness #HVACBusiness
How to Get Free HVAC Leads - PulseM
https://pulsem.me
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Our team, including Stephen Beebe and Rob Nordli, had a fantastic time at the Blue Collar Success Group's Fall Acceleration Days Workshop! We loved connecting with so many inspiring people and diving into big ideas for building stronger, successful home service businesses. Thanks to everyone who made it an unforgettable experience! #BlueCollarSuccessGroup #Workshop #HomeServices
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For over 50 years, Clinton Electric has proudly served the Baltimore area, building a loyal customer base through trust and excellent service. Recognizing the power of online reviews and social media, they've embraced platforms like pulseM and Customer Lobby to boost their reputation and engage with clients. In today's home services industry, a strong online presence is key to earning trust and growing your business! Learn more here and see how we were able to help: https://ow.ly/lF6m50TSTAV #CustomerLobby #HomeServiceSoftware #HomeServiceIndustry
How Clinton Electric Improved Their Reputation By Going From 9 Google Reviews To More Than 1000 - PulseM
https://pulsem.me
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Responding to #Google reviews is critical to building trust and credibility. Always thank customers for their feedback, whether positive or negative and address any concerns with professionalism and empathy. By showing you care about their experience, you not only improve customer relationships but also boost your online reputation. Learn more: https://ow.ly/vyah50TN14L #GoogleReviews #CustomerCare
How to Respond to a Review on Google - PulseM
https://pulsem.me
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Getting more Google reviews can significantly boost your business’s visibility and credibility. One key strategy is asking customers for reviews at the right time, such as after a positive service experience. Make it as easy as possible by sharing a direct link to your Google review page in follow-up emails or messages. Always take the time to respond to every review, showing appreciation for the positive ones and addressing any negative feedback. Most importantly, focus on delivering exceptional service—happy customers are naturally more likely to leave great reviews. Keep asking, keep responding, and watch your reputation grow. Get started today: https://ow.ly/NUsz50TI42c #GoogleReviews #CustomerSuccess #BusinessGrowth
How to Get More Google Reviews: 5 Strategies for Success - PulseM
https://pulsem.me
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Technology is transforming the service industry, with #AI and #IoT leading the charge in innovation. These tools boost efficiency, streamline operations, and help businesses offer more personalized, timely services. Discover how adopting AI and IoT can take your business to the next level by enhancing customer satisfaction and staying competitive. Read here: https://ow.ly/ReTb50TuIvq #ServiceIndustry #CustomerExperience #BusinessTech
Embracing the Digital Future: AI and IoT for Home Service Pros - PulseM
https://pulsem.me
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We had an amazing time connecting with everyone at this year's Nexstar Super Meeting! Huge shoutout to The Eco Plumbers for receiving the Customer Advocate Award, and thanks to Phil Burkhart for his insightful session on "Operational Marketing Demystified." We even took a swing at axe throwing to celebrate Customer Lobby's new Prospect Marketing feature—aiming to help you target your ideal customers! To learn more about what we can do for your business, book a demo today: https://ow.ly/UYGw50Tzk9t #NexStarSuperMeeting #NexStar #CustomerAdvocacy