Praxedo North America

🚀 2024: A Transformative Year for Field Service Management This year, we’ve witnessed a major shift in how industries like telecom, solar energy and utilities handle field service operations. With progress in AI, IoT, and automation, the landscape is changing rapidly to meet increasing customer demands and address the ongoing skilled labor shortages. From digital transformation in telecom to tackling labor shortages in solar, we’ve covered the most pressing issues facing field service businesses today. Here are the Top 10 Articles of 2024—packed with actionable insights to help your business thrive. 🔹 Essential safety practices for field technicians 🔹 KPIs that drive technician performance 🔹 Meeting customer expectations with FSM software 🔹 And much more! Read on 👉 https://hubs.li/Q0304qpl0 As we look ahead, technology continues to drive innovation. Let’s continue to embrace the future. #FieldService #2024InReview #TechInnovation #DigitalTransformation #AI #IoT #Automation #Praxedo

Plumbing businesses face a daily challenge: juggling schedules, managing dispatches, and keeping teams connected on the go. The result? Missed appointments. Frustrated customers. Stretched technicians. But here’s the game-changer: Field Service Management (FSM) software. Think real-time job tracking, automated scheduling, and seamless communication—all in one platform. 🚀 👉 Why does this matter? Eliminate double bookings and missed calls Optimize technician routes to save time and money Real-time updates keep office teams and plumbers in sync Mobile-first tools mean techs access what they need—when they need it No more paperwork. No more guesswork. Just efficiency. Discover how FSM solutions like Praxedo give plumbing businesses the competitive edge they need to thrive in a fast-moving world. Learn more 👉 https://hubs.li/Q02_-S0Y0 💡 What’s your biggest challenge in field service management today? Let’s talk solutions in the comments 👇 #FieldServiceManagement #Plumbing #FSM #TechInnovation #CustomerSatisfaction

📣 Reminder: Upcoming webinar! How Field Service Management Delivers Real-Time Insights and Improves Fiber Installations Join us for a powerful webinar where we’ll explore: ✅ How to identify and eliminate performance gaps ✅ The role of real-time tracking and streamlined workflows ✅ Creating effective customer feedback loops Let’s rethink the way broadband providers approach field service—ensuring transparency, efficiency, and customer satisfaction every step of the way. Don’t miss it! Hosted by: Fiber Broadband Association Speakers: 💡 Cédric VENARD, General Manager, North America, Praxedo 💡 John Greene, CEO & Co-owner, Mytra Consulting 📅 Date: Nov 21, 2024 ⏰ Time: 1:00pm EST 🔗 Save your spot now: https://buff.ly/3YMhfZe #FieldServiceManagement #FiberBroadband #CustomerExperience #Praxedo #saas

An insightful article from Copperberg on the Future of Field Service Scheduling: Leveraging AI for Optimal Efficiency. Discover AI's role in field service scheduling & operations, and how it can transform your business. Full details below 👇 #fieldservice #ai #predictivemaintenance #fieldservicemanagement #artificialintelligence #augmentedreality #fsm

📣 Upcoming webinar, in partnership with the Fiber Broadband Association In today’s competitive landscape, customer experience is everything. But for fiber installation providers, limited visibility into installation progress and quality control often lead to service "blind spots." Did you know that 90% of customers don’t report their experiences? This leaves providers guessing about the true service impact. Join us for an exclusive webinar where we’ll explore how field service management software, like Praxedo, can help broadband providers gain real-time insights, streamline workflows, and establish feedback loops for a seamless customer experience. 🎙 Featuring: Cédric VENARD, General Manager, North America, Praxedo John Greene, CEO & Co-owner, Mytra Consulting Don’t miss this chance to discover practical strategies to elevate your installation processes. Full details below 👇 #FiberInstallation #FieldServiceManagement #CustomerExperience #Webinar #Praxedo

🚀 Feature Friday: Optimize Your Technician Routes with Praxedo's SmartScheduler In this video, we show you how Praxedo's SmartScheduler can transform your field operations by automating technician routes based on customizable parameters. Here's what it can do: 🔧 Configure execution speed, working hours, and travel time for each technician ✅ Ensure techs only receive jobs they’re qualified for based on skill sets ⭐ Prioritize work order types, automatically scheduling high-priority jobs 📍 Assign techs to specific territories by zip codes to reduce route crossover With preset strategies and technician groupings, dispatchers can launch the SmartScheduler to create the most efficient routes, cutting down travel time and boosting job completions. Watch the full video below 👇 Want to see it in action? Contact us at Praxedo.com for a demo today! #FieldServiceManagement #SmartScheduler #RouteOptimization #Efficiency #Praxedo https://hubs.li/Q02SYV0-0

🚀 Feature Friday: Empower Your Technicians with Praxedo's Nearby Feature In this video, we dive into the Nearby Module—a game-changing feature of Praxedo’s Field Service Management Software. With this tool, technicians can self-schedule open work orders based on their location, if they have extra time in their day. The app filters work orders by: ✅ Technician’s skill set ✅ Business unit ✅ Defined radius Technicians can view this from a map or list, sort by relevant criteria, and even check work order details before deciding if they have time to handle it. This gives them the autonomy to assign work orders without involving a dispatcher, increasing the number of jobs completed and reducing response times. ⏱️ Watch the full video below 👇 Want to see how it works? Contact us at Praxedo.com for a demo today! #FieldServiceManagement #SelfScheduling #TechnicianAutonomy #Praxedo https://hubs.li/Q02SYWg80

💡 Small businesses offering field services are constantly looking for ways to streamline their operations and enhance customer satisfaction. One game-changing solution? Field Service Management (FSM) software designed specifically for small businesses. At Praxedo, we understand the unique challenges these companies face—limited resources, tight budgets, and workforce constraints. That’s why implementing best-of-breed FSM software can make all the difference. It reduces costs, increases efficiency, and boosts customer satisfaction, all without significantly expanding overheads. What exactly can FSM software do for small businesses? 🔧 Work order management – Create, assign, and monitor jobs in real-time. 📅 Scheduling & dispatching – Ensure technicians are sent to the right jobs at the right time. 📍 GPS tracking – Track field employees’ locations to reduce travel time and improve response. 📱 Mobile access – Technicians can update job status, capture signatures, and access customer details on the go. By automating these processes, small businesses can eliminate inefficiencies, reduce manual paperwork, and scale operations effectively. Read the full article to learn more 👉 https://hubs.li/Q02SYVkn0 #FieldServiceManagement #SmallBusinessGrowth #FSM #Efficiency #CustomerSatisfaction

📣 Benefits of Field Service Management Software for Small Business For small service-based businesses—like HVAC, plumbing, and electrical services—staying competitive often means finding ways to work smarter, not harder. Field service management software designed for smaller teams is proving essential in meeting customer expectations, streamlining schedules, and responding flexibly to operational challenges. FSM technology is reshaping how these businesses manage daily logistics, optimize routes, and empower field teams—all while controlling costs and minimizing manual tasks. The journey to efficiency starts with the right tools and mindset. Read our latest article to explore more insights on FSM software's potential to transform small business operations 👉 https://hubs.li/Q02W3Pnc0 #FieldServiceManagement #FSMsoftware #FieldServiceInnovation #SmallBusinessGrowth #FutureOfWork

Hear it straight from our customers—what life was like before Praxedo and the success they’re seeing now. Before Praxedo, invoicing was a manual headache, technicians often arrived without knowing the full job history, and the paperwork? Overwhelming. Missing parts or crucial details wasn’t just frustrating—it hit the bottom line. Now? Praxedo has transformed the game: ▶ Jobs are dispatched smoothly, with the right info and parts every time. ▶ Paperwork is digitized, with real-time data, photos, and documentation at your fingertips. ▶ Leadership can instantly check team progress. ▶ Our dispatching tool has driven 20% growth since we started using it. Less stress, more productivity. ▶ Praxedo shares our values—Honorable, Empathetic, Responsible, and Outstanding—making them the perfect partner. Watch the full video here > https://hubs.li/Q02SYWHg0 Want to see similar results? Book a demo today at https://hubs.li/Q02SYR7G0 #FieldServiceManagement #Efficiency #DigitalTransformation #FSM