The BILLEBRATION has begun! Join Paymentus throughout 2024 as we celebrate our 20 year anniversary and two decades of better billing and payments. Learn more about the BILLEBRATION and join the fun here: https://lnkd.in/erikUHfT
Paymentus
Financial Services
Charlotte, North Carolina 81,728 followers
Powering the Next Generation of Electronic Bill Payments™
About us
Paymentus (NYSE: PAY) is a leading provider of cloud-based bill payment technology and solutions. We deliver our next-generation product suite through a modern technology stack to more than 2,200 billers across North America. Our omni-channel platform provides consumers with easy-to-use, flexible and secure electronic bill payment experiences through their preferred payment channel and type. Paymentus’ proprietary Instant Payment Network®, or IPN, extends our reach by connecting our IPN partners’ platforms and tens of thousands of billers to our integrated billing, payment, and reconciliation capabilities. Paymentus serves billers of all sizes across a variety of industry verticals, including utilities, financial services, insurance, government, telecommunications and healthcare. For more information, please visit www.paymentus.com.
- Website
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http://www.paymentus.com
External link for Paymentus
- Industry
- Financial Services
- Company size
- 501-1,000 employees
- Headquarters
- Charlotte, North Carolina
- Type
- Public Company
- Founded
- 2004
- Specialties
- eBilling/ Paperless Billing, Mobile Billing and Payments, Web Payments and Online Services, Payment Processing, IVR, Reporting and Analytics, and Outbound Customer Notifications
Locations
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Primary
11605 N Community House Rd
Suite 300
Charlotte, North Carolina 28277, US
Employees at Paymentus
Updates
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See how this utility and its customers enjoyed a wider variety of payment options compared to the previous provider’s offerings, including advanced payment methods, Interactive Voice Response (IVR) phone payments, real-time reporting and account management, and much more. Learn how you and your organization can overcome legacy limitations and drive the adoption of new offerings with Paymentus in this new client success story: https://lnkd.in/ev2Dk8DH
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What are 3 reasons to integrate #Chatbot for customer self-service? 1. Instantly support and resolve customer questions 2. Easily accept PCI-compliant payments 3. Save time for both your staff and customers Schedule a demo to see all the ways the Paymentus Chatbot can benefit your organization today: https://lnkd.in/ebgwdXFC
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Friday the 13th is filled with "Don'ts..." Don't walk under any ladders, don't break any mirrors, don't open an umbrella inside... At Paymentus, we want to counteract these superstitions with some lucky "Do's" for today. Check off your to-do list and learn how you and your customers can benefit from Paymentus' best-in-class solutions today: https://lnkd.in/g2qTrGdE
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Gain insights on how this utility partnered with Paymentus' Client Adoption Success Team (CAST), a complimentary offering that delivers strategic marketing advice and execution, to drive AutoPay and paperless eBill enrollment to gain a 59% increase in scheduled payments. Read the client success story https://lnkd.in/ePJzuXEn and learn more about CAST today https://lnkd.in/g_xM2uTB.
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Congratulations to our very own Christine Miles for being selected to join the Utility 2030 Collaborative (U2030) RADIATE Women’s Leadership Program for 2025. RADIATE is a first-of-its-kind immersive initiative designed to fast-track the growth of emerging female managers and directors in the utility industry. For 10 months, Christine and her fellow RADIATE classmates will work together to develop their leadership skills, grow their knowledge, and develop solutions to meet the toughest challenges facing utility providers. As a Paymentus leader for over a decade, we know what Christine can do. Now it’s time for the rest of the industry to see her in action as well. Learn more about the RADIATE Women's Leadership Progam here: https://lnkd.in/eceuK2h9
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ALERT! The holiday season is busy enough, so ensure your customers have all the necessary tools to avoid missing a bill payment. Sending your customers account-specific notifications and reminders reduces late payments, prevents unnecessary account closures, and develops stronger customer relationships. Learn more now: https://lnkd.in/e2mVXcFc
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Why is making a play in self-service the solution for you and your subscribers? Paymentus' VP of Client Solutions, Laurie Koumoundouros, dives into the importance of self-service tools in Telecompetitor's industry insights series with direct plays from Paymentus' recent ebook, "5 Plays to Improve Billing & Payments for Telecoms: A Communications Service Provider’s Playbook for Optimized Bill Pay." Access the article to transform your subscribers' experience and get ahead of bill pay expectations: https://lnkd.in/eAmYNkme
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Paymentus would like to congratulate the winners of the 2024 Public Power Customer Satisfaction Awards and proudly recognize several Paymentus clients for this fantastic achievement! Kudos to all of the winners and their commitment to excellence, customer satisfaction, reliability, and communication within the utility space. Learn more about this accomplishment here: https://lnkd.in/gUAd_U-W #CustomerSatisfaction #BillBetter American Public Power Association (APPA)
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When it comes to billing and payments, Paymentus curates the perfect mix of insights, innovations, and next-generation solutions to ensure your platform is in tune with your organization's preferences and your customers' expectations. A look at Paymentus' top insight articles from 2024: ➡️Multi-Dimensional Billing and Payments: https://lnkd.in/gPWjb-th ➡️Rely On Cybersecurity Expertise, Not Luck: https://lnkd.in/exbg58-z ➡️Make People Happy (Part 1): https://lnkd.in/eiFbJjBG Access these insights and more here: https://lnkd.in/gFeUesy3 #BillBetter #YearEndWrapped