ONE Contact Center

Founded in 2000, One Contact Center pioneered the offshore outsourcing solution in the Philippines. With over 1,700 workstation capacities operating on a 24/7/365 basis, One Contact Center has become one of the leading providers of outsourced customer care and back-office solutions. OCC’s outsourcing business model has helped many businesses improve customer happiness, brand loyalty and retention while reducing their overall costs. Our corporate office is located in Van Nuys, California with an operating center located in a first-class office building in Ortigas, Manila, Philippines. Our office has 100% secure setup, redundant power supplies, a cooling system, bandwidth and office hardware. We are a cloud-based organization with minimal points of failure in our operation. To learn more about what we do, visit: https://www.onecontactcenter.com/ For business tips, blogs, and insider news, check out One Contact Center’s other corporate channels: https://www.facebook.com/onecontactcenter https://twitter.com/1contactcenter/ https://onecontactblogs.wordpress.com/

Website

http://www.onecontactcenter.com/

External link for ONE Contact Center

Industry

Outsourcing and Offshoring Consulting

Company size

501-1,000 employees

Headquarters

Van Nuys, California

Type

Privately Held

Founded

2000

Specialties

Call Center Services, Email Support, Live Chat Support, Back Office Support, customer experience, and customer care