Mattern

Mattern

Legal Services

Chadds Ford, PA 705 followers

The leader in law firm operations consulting and cost recovery solutions.

About us

Mattern is the leader in law firm operations consulting and cost recovery solutions. In over 25 years of proven success, we have served nearly half of the Am Law 100, 70 of the Am Law 200 ranked firms, achieved or exceeded expectations, and provided unbiased strategies for measurably improving the efficiency and cost-effectiveness of in-house and outsourced office and administrative services, records & information governance for 500+ engagements. We offer a comprehensive suite of services: • Administrative Services - Mattern helps firms assess current admin services and advises how to optimize support for new workflows, efficiency and cost, whether in-house or outsourced. • Outsourcing - We assist firms in finding the best strategy, the best partner, and negotiate market-leading, best-of-breed agreements for our clients. • Information Governance - Our certified IGP expert consultants help firms align electronic and physical data to create and implement the governance policies and processes to win. • Office Services - We help firms optimize back and middle office services for hybrid operations. • Off-site Records - We're the undisputed leader in off-site records strategies, creating best-in-class contracts that allow firms to implement digital transformation objectives & get out of off-site holdings permanently. • Cost Recovery - We analyze your existing cost recovery rates and processes, compare them to industry and peer benchmarks and best practices, and recommend a strategy that will bring about significant improvement. • Legal Research – We offer a complimentary Current State Analysis that provides firms a benchmark of current contracts against the market and an analysis of key criteria. Join our network of legal professionals!

Industry
Legal Services
Company size
2-10 employees
Headquarters
Chadds Ford, PA
Type
Privately Held
Founded
1997
Specialties
Office Services, Administrative Services, Information Governance, Offsite Records Storage, Records Management, Legal Research, Office Supplies Management, Cost Recovery, Litigation Support/e-Discovery, Outsourcing, Mail Processing, and MFDs and Printers

Locations

  • Primary

    223 Wilmington/West Chester Pike

    Suite 104

    Chadds Ford, PA 19317, US

    Get directions

Employees at Mattern

Updates

  • Happy Thanksgiving from our family to yours! 🦃 🍁 This season, we're grateful for the connections we share, the opportunities we've embraced, and the memories we've created together. Cheers to you and yours!

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  • 📣 Missed last week's ALA Arkansas webinar, "The State of Information Governance in Law Firms" with President, Rob Mattern Don't worry – we've got you covered! During the session, Rob reviewed highlights from Mattern’s 2024 IG Survey which provided first-of-kind data and insights illustrating detailed industry-wide practices across data retention and enforcement including: 65% of clients now demand robust IG policies from their outside counsel. Yet, many firms face systemic issues in retention and enforcement across data repositories. Discover actionable strategies to address these challenges and ensure your firm stays ahead. Watch the recording now! 👇 Watch the recording here: https://hubs.ly/Q02Z4v440 #InformationGovernance #LawFirms #LegalIndustry #ALAWebinar

  • View organization page for Mattern, graphic

    705 followers

    Digital transformation in records management comes with both wins and challenges. To dive into this journey, join us for our next LIVE Coffee Break on Wednesday, November 20th, at 12 pm ET: “Going Digital! Successes and Setbacks.” Join Rob Mattern President of Mattern, and Christine Meister, Information Governance Manager of Goldberg Kohn Ltd., as they dive into Goldberg Kohn’s digital transformation journey. They’ll discuss strategies for migrating paper files, tips for offsite records storage contracts and essential insights into Information Governance policies and retention schedules. What’s on the Agenda? 🔷 Key strategies for migrating paper files to digital 🔷 Best practices for offsite records storage contracts 🔷 Information governance essentials: policy, retention, and more Plus, the first 50 registrants receive a Starbucks gift card! Sign up now, bring your questions, and let’s discuss the realities of going digital. Register here: https://hubs.ly/Q02X_bZz0

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  • Just a few days left! ⏳ This is your reminder to join President Rob Mattern and the ALA Arkansas Chapter on November 13th at 1:00pm for his presentation, "The State of Information Governance in Law Firms: From Retention to Enforcement." Information governance is more critical than ever for data privacy, security, and meeting client requirements. Rob will review key findings from Mattern’s 2024 IG Survey, providing insights on data retention and policy enforcement that every firm needs to know. Secure your spot today and stay informed. Register here: https://hubs.ly/Q02XqLvl0 We hope to see you there! #InformationGovernance #LegalIndustry #Mattern #ALAArkansas #WebinarReminder

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  • As we approach 2025, the pressure on law firms to elevate their Information Governance (IG) strategies has never been higher. 📈 According to the 2024 ACC Chief Legal Officers Survey, data security and regulatory compliance are top priorities for clients, making robust IG practices essential. Key insights your firm should consider: 🔷Data Protection is Non-Negotiable: Clients demand best-in-class data security and governance. 🔷Compliance Builds Trust: Effective data retention policies and control of data sprawl are critical. At Mattern, we help firms turn IG challenges into opportunities by: ✔️ Reducing costs with automated data purges. ✔️ Enforcing structured data practices to manage data sprawl. ✔️ Optimizing off-site storage to align with IG policies and cut costs. Don’t wait for 2025 to catch up—prepare now to align with client expectations and unlock new operational efficiencies. #InformationGovernance #LegalIndustry #Mattern #Compliance #DataProtection #OperationalExcellence

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  • Information governance (IG) is foundational to the delivery of legal services, central to data privacy and security, and the majority of clients (65%) require IG policies of their outside counsel—how well are firms delivering on this business mandate? The short answer is – not as good as they should. Recent research suggests that firms have systemic challenges when it comes to retention across a variety of data repositories as well as enforcement in general. As clients ramp up their demands on outside counsel, firms must figure out these key elements of their IG programs. Please join President Rob Mattern and ALA Arkansas Chapter on Wednesday, November 13th at 1pm ET to review highlights from Mattern’s 2024 IG Survey which provides first-of-kind data and insights illustrating detailed industry-wide practices across data retention and enforcement. Register here: https://hubs.ly/Q02WknpR0

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  • Special thanks to Thomson Reuters for hosting yet another fantastic event in New York City! We appreciate everyone who attended yesterday's panel discussion.    Rob Mattern, President of Mattern, joined in on the discussion “Charging the Bull: Exploring Operational Efficiencies for Law Firms” with industry leaders Milan Bobde, Brian Schare, and Dan Watson, CPA. They addressed operational strategies in 2023, highlighting decreased demand, longer collection cycles, and declining realizations of increased rates. The panel emphasized that relying solely on rate hikes is insufficient and discussed strategies like streamlining billing, leveraging technology, considering outsourcing, and optimizing office space to boost profitability.   Thanks for a great show and look forward to connecting again soon!

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  • View organization page for Mattern, graphic

    705 followers

    Information Governance (IG) often gets overlooked when firms strategize for profitability. Mattern helps firms develop a comprehensive framework for protecting sensitive client data. Our approach includes implementing a firmwide IG policy, managing records and retention schedules, and creating strategic workflows that ensure your IG plan is both practical and efficient. Mattern also uniquely offers offsite records assessment and strategies that significantly reduce firms' costs and enable effective IG policy implementation. Mattern partnered with a law firm to implement their IG program for both paper and electronic records, including offsite records where we reduced their offsite storage expenses by 28%. Read our recent case study here: https://lnkd.in/gw4k3_qm

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