Kore.ai

Missed the Webinar? Watch the Replay 🎥 If you missed our live session, "Supercharge Growth with AI Chatbots", you can still catch all the insights with the on-demand replay. Alenis Daniela Fiallo Vargas, Director of PLG Services and Sales Engineering at Kore.ai, shared practical strategies on how small businesses can supercharge growth using the Kore.ai XO Platform. From getting started quickly to integrating seamlessly with your existing tools, we covered everything you need to take your business to the next level with AI chatbots. 🔑 Key takeaways: ✅ A quick and easy onboarding process for fast AI chatbot deployment ✅ How to customize chatbots to meet your business’s unique needs ✅ Tips for integrating AI chatbots with your existing systems and tools Watch the replay now and discover how AI can transform your business: https://lnkd.in/ghifdcag #AI #Chatbots #SMB #KoreAI #GenerativeAI GenAI #Webinar #CustomerExperience #CX #BusinessInnovation #Automation

Sahil Rekhi, EVP Global Channel and Partnerships at Kore.ai, recently spoke with Comms Business UK about the latest #AI trends, future opportunities, and how partners can help businesses leverage GenAI to transform customer experience and employee productivity. 🚀 In this insightful interview, Sahil explores: 🔹 Key trends shaping the AI landscape in 2024 🔹 How MSPs and VARs can deliver value with GenAI solutions 🔹 Strategies for testing and adopting GenAI for maximum impact Dive into the full interview for more insights about unlocking the power of GenAI here: https://lnkd.in/g6jZV2nw #GenAI #GenerativeAI #FutureofWork #MSP #VAR #CustomerExperience #CX #EmployeeProductivity #KoreAI

Interesting view from a16z and potential partnership in AI will enable vertical SaaS companies. This often requires building a language model that understand the happy flows and unhappy flows, put data to use and build copilots to enhance the overall experience is key. Kore.ai can help SaaS companies enable these features on your solutions like we are enabling many vertical solutions companies like FIS, FIServe, Jack Henry, Shopify, Guidewire, Epic, Cerner and more. Interesting space to watch out.

𝗗𝗶𝗮𝗹𝗼𝗴𝗚𝗣𝗧 𝗶𝘀 𝗮𝗻 𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗢𝗿𝗰𝗵𝗲𝘀𝘁𝗿𝗮𝘁𝗼𝗿 If you know me, you'll notice that I rarely write about Kore.ai, despite working for the company. I typically focus on contributing to the AI community and raising general awareness. However, the latest feature in the 𝗫𝗢 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺 is something I can’t help but share—it's that exciting. Let me take a step back...I’ve been fascinated by the concept of 𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗫. The notion of a 𝘀𝗽𝗲𝗰𝘁𝗿𝘂𝗺 𝗼𝗳 𝗮𝗴𝗲𝗻𝗰𝘆 with 𝘃𝗮𝗿𝘆𝗶𝗻𝗴 𝗱𝗲𝗴𝗿𝗲𝗲𝘀 𝗼𝗳 𝗮𝘂𝘁𝗼𝗻𝗼𝗺𝘆 and imbedded in applications gives rise to something I like to refer to as 𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗫. Where applications and interfaces are imbued with different levels of agency. A few days ago, Kore.ai introduced 𝗗𝗶𝗮𝗹𝗼𝗴𝗚𝗣𝗧, a feature in the 𝗫𝗢 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺 that acts as an 𝘈𝘨𝘦𝘯𝘵𝘪𝘤 𝘖𝘳𝘤𝘩𝘦𝘴𝘵𝘳𝘢𝘵𝘰𝘳. 𝗗𝗶𝗮𝗹𝗼𝗴𝗚𝗣𝗧 enables autonomous decision-making by coordinating tools such as LLMs, Retrieval-Augmented Generation (RAG),and traditional dialog flows. From our internal benchmarks, 𝗗𝗶𝗮𝗹𝗼𝗴𝗚𝗣𝗧 has led to a 26% increase in intent recognition accuracy and a 60% reduction in bot development time. DialogGPT leverages user input, context, and embedding models to access various resources like traditional dialog flows, Knowledge AI, or Search AI. 𝘉𝘢𝘴𝘦𝘥 𝘰𝘯 𝘵𝘩𝘦 𝘰𝘶𝘵𝘱𝘶𝘵, 𝘪𝘵 𝘤𝘢𝘯 𝘥𝘺𝘯𝘢𝘮𝘪𝘤𝘢𝘭𝘭𝘺 𝘤𝘩𝘰𝘰𝘴𝘦 𝘢𝘮𝘰𝘯𝘨 𝘧𝘪𝘷𝘦 𝘢𝘤𝘵𝘪𝘰𝘯𝘴: 1. Execute one or more dialogs. 2. Generate an answer. 3. Perform a disambiguation routine. 4. Handle multiple intents in a single query and manage them dynamically. 4. Manage conversational events, such as digressions. This feature represents a leap forward in AI-driven conversation management, making it smarter, faster, and more adaptable to real-world interactions. I'll be taking a deeper dive into 𝗗𝗶𝗮𝗹𝗼𝗴𝗚𝗣𝗧. 𝘍𝘰𝘳 𝘯𝘰𝘸, 𝘵𝘰 𝘭𝘦𝘢𝘳𝘯 𝘮𝘰𝘳𝘦, 𝘤𝘭𝘪𝘤𝘬 𝘰𝘯 𝘵𝘩𝘪𝘴 𝘭𝘪𝘯𝘬: https://lnkd.in/dijecdJQ

Last week, Charlie Mitchell of CX Today did a deep dive on AI for Work, the latest platform launched by Kore.ai. 💡 In his words, “Kore.ai is not only automating conversations and the processes behind them, but it’s also mechanizing more of the everyday tasks that run across enterprise communications platforms and into other enterprise applications. Also, while Microsoft, SAP, and Salesforce may have made similar announcements in the past, Kore.ai isn’t tied to a “core” enterprise tech ecosystem and can drift between environments, which may offer a differentiator – alongside the vendor’s deep AI expertise.” 📖 Read the full article here: https://lnkd.in/gCM9mZN8 #FutureofWork #EntepriseAI #GenerativeAI #GenAI #AIInnovation #ProductLaunch #KoreAI #Automation #AiforBusiness #AIforWork

⌛ Starting in 1 Hour: Supercharge Growth with AI Chatbots 🚀 Join Kore.ai's Director of PLG Services, Alenis Daniela Fiallo Vargas, as she takes you through the four key features of the Kore.ai XO Platform that will empower your small business to accelerate growth and improve customer experiences. 🔑 Key takeaways: ✅ Quick start guide for easy onboarding ✅ Customizable chatbot solutions ✅ Seamless system integrations Don't miss this chance to revolutionize your operations for the new year. 💡 Register Now: https://lnkd.in/gA9FbCHY #AI #Chatbots #SmallBusinessSuccess #SMB #Webinar #KoreAI #GenerativeAI #GenAI #Operations #Automation #AIforBusiness #BusinessGrowth

Retail Meets GenAI in NYC 🗽 Get ready for the #NRF2025 Big Show on January 12-14, where we'll be showcasing the latest in AI-powered retail solutions. We’ll be demonstrating how to: 🛍️ Help shoppers find products with Generative AI Search 📈 Boost sales through personalized recommendations 👤 Enhance self-checkout with human-like assistance 💡 Empower staff with AI coaching and smart workflows Want to learn more? Schedule a 1:1 meeting with our team to see how our solutions can drive growth and innovation for your business ➡ https://lnkd.in/gHRY4SXU Visit us at Booth 953 to check out the future of retail with #AI. 🛒 Still need to register? Here’s your link to join us: https://lnkd.in/ejA_YZC Nancy DeFilippis Amanda Freeman, MBA Israel Lamprakes Kelly Flores Matthew Panaccione Kevin Mullay Aayush M. Theju Kumar Tim Loewenstein, II John Brandes 💡 Robert C. Villacis Christie Dahmen Gopi Polavarapu Erik Walton Gaurav Mathur Rohit Guleria #Retail #RetailInnovation #AIinRetail #FutureofRetail #RetailTech #DigitalTransformation #AIforBusiness #RetailSolutions #NoCodeAI #RetailExcellence #GenerativeAI #GenAI #KoreAI #EnterpriseAI #CustomerExperience #CX #NRF

In a time where information is plentiful, the ability to deliver context-aware, personalised responses is no longer a luxury; it’s a necessity that businesses must provide for both its employee and customer experiences to thrive. 💡 It’s unacceptable that in the era of AI, employees spend 2-3 hours searching for information to do their job. It's time for this to change. In his recent article “Search as a GenAI Use Case”, Gaurav Mathur, COO EMEA Kore.ai, shared his views on how Retrieval Augmented Generation (RAG) powered search is changing the whole experience from keyword-based search that results into a pile of links, to well-summarised answers with citations that the user can rely on. He emphasizes that AI-powered search doesn’t just provide answers, it anticipates needs, delivering recommendations and solutions tailored to individual preferences and behaviors. ✅ 📖 Read the full article here: https://lnkd.in/gauj4GcN #RAG #FutureofWork #EntepriseAI #SearchAI #CXOThoughts #KoreAI

2024 has been transformative for Kore.ai. We’ve helped enterprises take advantage of advanced AI technology to solve their problems at scale and responsibly by providing no-code AI technology, eliminating worries about underlying technical challenges like infrastructure or cloud, etc. The demand for advanced AI-led innovative solutions surged, and to fuel this growth, we secured $150M in funding from FTV Capital, a strategic partner with deep tech understanding and enterprise networks. Raj Koneru, our CEO and founder, shared insights on the immense opportunities with advanced AI and the pivotal role FTV Capital plays in accelerating our innovation and market reach. #AIInnovations #CEOThoughts #GenerativeAI #EnterpriseAI #Growth

Stop Wasting Time, Start Growing 🚀 Ready to revolutionize your small business customer service? Join us tomorrow as Alenis Daniela Fiallo Vargas, Director of PLG Services and Sales Engineering at Kore.ai, dives deep into how AI chatbots can unlock faster customer service and accelerate your growth. She will also walk through the four key features to look for when choosing the right Generative AI platform. ✨ Why You Should Attend: ✅ Master the Kore.ai XO Platform - Learn a quick and easy way to get started. ✅ Customize Your AI Chatbots - Discover how to tailor them to your unique needs. ✅ Seamless Growth - See how out-of-the-box integrations fuel your success. Don't miss out! Register now and supercharge your business with AI chatbots: https://lnkd.in/gP5HWB9F #AI #Chatbots #SmallBusinessGrowth #SMB #GenerativeAI #GenAI #Webinar #CustomerSupport #CustomerExperience #CX #Automation #KoreAI