Joyn

I had a fantastic time chatting with Emily L. Sander, CPC, ACC about my journey from Chief of Staff to CEO and how that experience shaped what we're building at Joyn. As a Chief of Staff, I was thrown into the deep end daily; figuring things out on the fly, constantly reprioritizing, navigating complex internal dynamics, and ensuring every stakeholder was heard. While this was intense, it was the best possible experience to have before moving into a CEO role at a startup. One of my key takeaways as a Chief of Staff? Success in the Chief of Staff role is all about relationships. The role was only as effective as the connections I built and the clarity around it. Every Chief of Staff I’ve been fortunate to meet has a unique ability to understand people deeply while strategically pulling the right pieces together to keep everything moving forward. To listen or watch, I added Emily's links in the comments.

Excited to launch our Startup Spotlight series!! Every week, we're sharing a founding team we partnered with to raise from everyday angels on Play Money. 🤝 We're kicking it off with Larissa Licha and Kendra (Kenny) Wilkins from Joyn, where they're building the productized source of truth for customer-facing teams. Check out why we partnered with them and what our angels had to say below. 👇

Our CEO and Co-Founder Larissa Licha had a great time sharing more about her background, what led her and Kendra (Kenny) Wilkins to found Joyn, and how learnings from incredible CS leaders over the past year shaped their focus. Thank you Alex Turkovic for having us!

Back at it with a new feature (summer) Friday. This Friday: Automated Weekly Insights. Why did we build this? * Reporting out on progress takes a lot of time and energy * The best updates speak to what the recipient needs to know * We spend too much time in update meetings What does it solve? * Automates weekly reporting across key initiatives, topics, and deliverables How? * Summarizes, extracts, and translates work happening across tools (think: Jira, Linear, Slack, Notion, etc) * Sends a personalized Weekly summary to your Slack * Allows you to curate and personalize over time What's next? * Understand user engagement and use value signals to improve personalization * Continue iterating and gathering feedback from other Eng, CS, and Ops leaders and ICs https://lnkd.in/etpgxDsH #featurefriday #buildintheopen #joyn #customersucess #engineeri #product

We're back! Happy Feature Friday :) This week's feature focuses on using Joyn to automatically extract trending topics across your team (and company). Why did we build this? * You don't know what you don't know * Surprises can be fun but work surprises... not so much ---- For Prod & Eng: unexpected customer requests can blow up your roadmap ---- For CS: Feeling uninformed can hurt your relationship with the customer What does it solve? * Gives you a snapshot of priorities and activities based on what people are actually swarming on How? * Summarizes, extracts, and translates work happening across tools (think: Jira, Linear, Slack, Notion, etc) * Sends most relevant topics directly to you via Slack * Allows you to deep-dive and follow relevant topics so you can stay in the loop What's next? * Collect and act on as much feedback as possible (hello feedback!) * Iterate on the level of personalization needed for each user and role * Improve on the deep-dive view and add trend-filtering logic https://lnkd.in/egX7VAYB #trendingtopics #featurefriday #buildintheopen #joyn #customersucess #engineering #product

We’re excited to announce our investment in Joyn’s pre-seed round, our first female-founded investment! Want to improve collaboration between Product & Engineering with Sales & CS but finding yourself lost in tools like Jira, Notion, Gmail, Linear, and Slack? Joyn can help! We’re proud to back Founders Larissa Licha (CEO) and Kendra (Kenny) Wilkins (COO). These trailblazing women are creating smarter, more efficient workplaces with AI—transforming collaboration, enhancing productivity, and empowering teams to focus on what truly matters. Read more about their story and why we invested! https://lnkd.in/e7qE4uVY

Kicking off a new ritual this week: Feature Friday. I'll share something we're building so that you all can tell me if it's cool or if it sucks (and everything in between). This week's feature focuses on using Joyn to summarize email threads that then sync to Joyn and Slack. Why did we build this? * Managing your inbox on top of Slack can be overwhelming * Some people really don't like email (aka me + a lot of eng and prod peeps) * Valuable context lives in email What does it solve? * Allows context that lives in email to map to the work happening in other critical tools so you can work in one place: Slack How? * Summarizes long threads into a quick, readable paragraph with action items * Maps to your workstream so that the context from email lives with context from other data sources (like Slack, Jira, Linear, Notion, etc) * Brings email context directly into Slack What's next? * Collect and act on as much feedback as possible (that's where you come in!) * Figure out how to automate what should be pushed to Slack and Joyn * Evaluate if and how people want to respond/take action on email in Slack https://lnkd.in/ehYtmX4s #featurefriday #buildintheopen #emailsummary #productfeedback

🎉 We’re hiring a Fullstack Engineer to jo(y)n our team! You'll play a pivotal role in enhancing and redefining our current customer experience while crafting innovative components from the ground up. We believe in autonomy, accountability, and making work suck less — if you're interested, send us a message. We’d love to chat :) Learn more: https://lnkd.in/emc8svZG #hiring #fullstack #fulltime

We're so excited to be part of this and to have our CEO and Co-Founder Larissa Licha pitch next week. Thank you, Desiree Almodovar, AlleyCorp, and Management Leadership for Tomorrow for the amazing opportunity to pitch to an incredible panel alongside great founders.

This week Joyn's billboard is in Times Square 🎉 Thank you to Brex and Techstars for the opportunity to highlight our company and mission.