When Summer Moon Coffee partners with Incentivio, it’s a match brewed to perfection! 🎉☕ Our very own Texas native, Elizabeth Gardner, MBA couldn’t wait to be the first to order through the Summer Moon app, grabbing her morning coffee to start the day off right. 🌟 Famous for their signature wood-fired coffee and warm hospitality, Summer Moon is elevating the coffee experience for their guests. With locations across Texas and beyond, they’re brewing up more ways to connect with their fans. We’re thrilled to support Summer Moon as they continue to grow and delight coffee lovers everywhere. Here’s to fueling up on what truly makes mornings magical! ☀️+🌙 = ❤️
Incentivio
Software Development
Boston, Massachusetts 5,984 followers
Transforming how restaurants engage customers and drive growth with actionable insights, automation, and scalability.
About us
Incentivio delivers a comprehensive digital guest engagement platform to transform how restaurants attract, retain, and delight customers. By combining advanced customer insights, marketing automation, and operational efficiency, we empower restaurants to drive growth and enhance the guest experience seamlessly. Our platform offers personalized marketing campaigns, integrated loyalty programs, online ordering solutions, and actionable analytics to keep your brand ahead in a competitive market. At Incentivio, we focus on creating growth opportunities for your restaurant without adding complexity. With our guest engagement as a service, you can manage and design marketing campaigns, engage customers, and build lasting loyalty.
- Website
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http://www.incentivio.com
External link for Incentivio
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Boston, Massachusetts
- Type
- Privately Held
- Founded
- 2017
- Specialties
- restaurant, online ordering, restaurant mobile apps, restaurant loyalty, restaurant marketing, gift cards, CDP, delivery, and machine learning
Locations
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Primary
501 Boylston St
Suite 10100
Boston, Massachusetts 02116, US
Employees at Incentivio
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Matt Chiasson
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Julia Taxin
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Michael “Schatzy” Schatzberg
🔵Hospitality|Investor🚀 Food Service|Technology|Innovation|Emerging Brands|Restaurant Owner|Venture Capitalist|TechStars Mentor|Advisor|Co Founder|…
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Phil Bronner
Managing Partner @ Ardent Venture Partners; OneMain Financial, Method Financial, Crux, GiveButter, Collective
Updates
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"I expect (which isn’t hard to say b/c much of this is already happening) AI to be an important solution for how (restaurant) operators can leverage and be tactical with the wealth of data that’s being collected. Guest data, which can also be defined as consumer preference data, represents value to a number of different stakeholders in and around the foodservice and hospiality industry. Tech platforms that are taking in the data from operators and converting into actionable and tactical recommendations and / or solutions for operators are going to have a strong 2025." — Jimmy Frischling, Co-Founder of Branded Hospitality Group By leveraging AI, restaurants can harness the power of data to create highly personalized guest experiences that were once impossible to achieve at scale. From dynamic menu recommendations tailored to individual preferences to predictive ordering systems that remember past choices, AI enables restaurants to connect with their guests in a way that feels personal and intuitive. This level of customization not only enhances the dining experience but also fosters stronger guest loyalty, as customers feel seen, valued, and understood.
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Catch up on #DataDelicacies! 🎙️ In this special episode, Arun Kumar, MBA takes you on a journey through the most compelling moments from recent episodes! Hear from four visionary leaders transforming the restaurant industry with bold ideas and innovative strategies: ✨ Jason Valentine, Chief Strategy Officer - Botrista, Inc. 🚀 Unveils how automation is revolutionizing operations and shares best practices for testing new business models. ✨ Mateen Habib, Head of Product - GoTab, Inc. 🍴 Explores the evolution of experiential dining and how to meet the rising expectations of modern consumers. ✨ 🐧Patrick Bobrukiewicz, Vice President of Business Development - Nigel 📈 Advocates for POS solutions that empower operators with flexibility tailored to their unique needs. ✨ Justin Ulrich 📢🎙️, VP of Marketing - Evocalize 📍 Illuminates the power of targeted marketing to unlock opportunities in smaller markets. 📢 Whether you're a seasoned pro or just starting out in hospitality, this episode is packed with insights to help you stay ahead in this dynamic industry. 🎧 Tune in now and level up your restaurant game! 👉 https://lnkd.in/gjTeyvvg #DataDelicacies #RestaurantTech #HospitalityInnovation #Leadership #Marketing #Automation #DiningExperience
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Catch up on #DataDelicacies! How can restaurants reclaim control of their tech and guest experiences in a crowded app market? In this episode of Data Delicacies, Arun Kumar, MBA chats with Jonathan Fetter, CEO/Co-Founder of Techtris, to uncover how technology is reshaping the hospitality industry. 🍴💻 - While freemium models like DoorDash and Toast have introduced restaurants to digital tools, Jonathan predicts a shift toward custom solutions for greater flexibility and brand ownership. - Today’s diners expect the same personalization they get from Amazon and Netflix. Agile, API-first systems can help restaurants meet those expectations and deliver cutting-edge ordering experiences. - Fragmented apps with clunky interfaces frustrate guests. Jonathan shares how unified, API-powered systems can integrate tools like Shopify to create smooth, guest-friendly checkouts without sacrificing functionality. Whether you’re a restaurant owner, tech enthusiast, or hospitality pro, this episode is packed with insights to help you stay ahead in an evolving digital landscape. #RestaurantTech #API #HospitalityInnovation #DatedDelicacies #GuestExperience #SeamlessCheckout
Reclaiming Restaurant Tech: Freemium Models, APIs, and Seamless Guest Experiences
Incentivio on LinkedIn
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Jonathan Fetter, CEO of Techtris, highlighted on #DataDelicacies the need for unified restaurant app experiences. Fragmented systems with multiple logins confuse guests and hurt satisfaction. By integrating retail, catering, and ordering into one flow using APIs, restaurants can offer a smooth, “custom” experience without the clunkiness. 🛒 💬 Jonathan: “A custom app isn’t custom if it relies on clunky iframes and multiple logins.” #DigitalTransformation #RestaurantApps
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Jonathan Fetter, CEO of Techtris, shared on #DataDelicacies how evolving consumer expectations—shaped by brands like Netflix and Amazon —are driving demand for personalized ordering systems. API-first solutions let restaurants keep pace, offering agility and the seamless experiences guests now expect. 💻 💬 Jonathan: “Tech providers aren’t moving fast enough. API-first solutions give restaurants the power to keep up.” #RestaurantInnovation #GuestExperience
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Jonathan Fetter, CEO of Techtris discussed how freemium apps like DoorDash and Toast are reshaping the restaurant industry. While they help owners try new tech, many are realizing the limits of prepackaged solutions and seeking customized options to stand out. 🛠️ 💬 Jonathan F.: “What happens when all the apps start looking the same? Customization and end-to-end ownership are the future.” #RestaurantTech #FreemiumToFreedom
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Catch up on #DataDelicacies! This week, Arun Kumar, MBA chats with Jason Valentine, Strategy Officer at Botrista, Inc., to uncover the trends driving transformation in hospitality and technology. 🌐 From insights gained through his global travels to forward-thinking strategies reshaping industries, Jason delivers a masterclass on innovation and adaptability. Whether you’re a tech enthusiast, a hospitality pro, or just curious about the future of these industries, this episode is packed with valuable takeaways. Tune in now! 🎧 #DataDelicacies #HospitalityTech #Innovation #FutureTrends #Leadership #Botrista
Navigating Hospitality's Future: Industry Trends and Insights with Jason Valentine
Incentivio on LinkedIn
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Botrista, Inc. has cracked the code for scalable automation! The key? Balancing innovation with practicality. By introducing a simple manual step—bringing the cup to the drinkbot—they overcame early challenges and ensured economic feasibility without compromising quality or speed. Jason Valentine sums it up: “Cool tech is great, but if it can’t scale efficiently, it’s not ready for 1,000 units.” 🎙️ Discover more insights on scaling automation for real-world success! #SmartAutomation #RestaurantInnovation #ScalableTech
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This week on #DataDelicacies, Jason Valentine set the bar for success in automation: employee satisfaction. After visiting 10 Botrista, Inc. locations, Jason discovered a key truth: “If employees don’t like it, it’s not gonna work.” Fortunately, they loved the drinkbot’s ease of use and the high-quality beverages it creates. 💡 His advice? Automation must serve the people who use it—iterate, improve, and prioritize user experience to ensure lasting success. 🎙️ Tune in to hear more insights! #AutomationThatWorks #EmployeeExperience #RestaurantTech