Ignite Media Solutions

Ignite Media Solutions

Information Technology & Services

Harnessing the power of AI technology to improve ROI via Smart Routing & Quality Control Monitoring.

About us

Leveraging our extensive 16-year experience in the Contact Center arena, Ignite Media Solutions collaborates closely with your Quality & Compliance Supervisors, leveraging AI to Listen, Analyze, Enable, Enhance & Empower customer interactions. Our objective is to help ensure best-in-class exchanges while finding the authentic voice of your customers, thereby boosting productivity and maximizing ROI. Ignite Media Solutions equips you with state-of-the-art Natural Language tools designed to streamline call handling, ensuring utmost efficiency in accurate call routing, real-time feedback to assist training, and unparalleled customer responsiveness and satisfaction. Moreover, our comprehensive solution guarantees 100% compliance, mitigating any regulatory risks.

Website
http://www.ignite-tek.com
Industry
Information Technology & Services
Company size
51-200 employees
Type
Privately Held
Founded
2006
Specialties
Leverage social, email and call data to deliver business and marketing insights , Aggregated consumer specific feedback presented in an intuitive dashboard, and Automated speech recognition (ASR) / natural language understanding (NLU)

Locations

Employees at Ignite Media Solutions

Updates

Similar pages

Funding

Ignite Media Solutions 1 total round

Last Round

Series unknown

US$ 11.9M

See more info on crunchbase