As 2024 comes to a close, we’re celebrating the breakthroughs, partnerships, and innovations that defined this year. But there’s still time to set the stage for an even better 2025! Prepare your contact center for the future of AI-powered customer service. Start with a Free AI Assessment to uncover your opportunities for growth and automation. 👉 https://lnkd.in/g_8ks2gz #AIinBusiness #FutureOfCustomerExperience #AI #2025
Humach
Outsourcing and Offshoring Consulting
Frisco, Texas 2,596 followers
We combine the strengths of both humans and machines to deliver exceptional customer experiences.
About us
We combine the best of human & machine to create the best possible customer experience for your consumers.
- Website
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https://humach.com
External link for Humach
- Industry
- Outsourcing and Offshoring Consulting
- Company size
- 1,001-5,000 employees
- Headquarters
- Frisco, Texas
- Type
- Privately Held
- Founded
- 1988
- Specialties
- customer care, machine learning, ai, bpo, customer experience, cs, nps, digital agent, automation, live agent, white glove, and customer journey map
Locations
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Primary
5 Cowboys Way
300
Frisco, Texas 75034, US
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San Antonio, Texas, US
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Seattle, Washington, US
Employees at Humach
Updates
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2024 marked a pivotal year of transformation in #CustomerExperience. Our innovative mAI Pilot and breakthrough AI solutions redefined how businesses engage with their customers, combining cutting-edge technology with human expertise through seamless live-agent collaboration and comprehensive AI certification. Now it’s your turn. Begin your automation journey with a Free AI Assessment and uncover the path to smarter, faster, and more efficient customer service. 👉 https://hubs.li/Q030h0gg0 Humans + Machines: That's Humach 👤🤝🤖 #AutomationJourney #AIInContactCenters #mAIPilot
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The Biggest Gift to CX ✨AI-Powered Solutions for 2025 ✨ This year, the true gift to customer experience is innovation. By tapping into AI, your contact center can enhance efficiency, reduce costs, and deliver effortless personalized experiences to every customer 24/7 365 days a year. Start the year with smarter CX! Give your team the ultimate tool to innovate, grow, and lead the way in customer engagement. Take our Free AI Assessment today 👇 https://bit.ly/3ZZV9nP
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This year, we saw the customer experience landscape evolve faster than ever. Businesses that have adopted AI and automation are already enjoying significant advantages. Don’t let another year slip by. Start 2025 strong by taking advantage of our Free AI Assessment to evaluate your contact center's performance. 👇 https://bit.ly/41CMkBw #AIin2025 #CustomerExperienceInnovation #Humach
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With our Free AI Assessments, you can discover the opportunities that set you apart and keep you ahead. ✅ Input your key metrics and instantly see how you stack up against industry peers. ✅ Identify opportunities to optimize performance and drive ROI. ✅ Turn data into a strategy that puts you ahead. Don't just compare—conquer your market. Ready to see where your business stands? Use our assessment tool now 👇 https://bit.ly/3DoNkPr
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Let’s face it, 2024 was the year to begin your journey toward automation. Bringing AI into your contact center is no longer a goal for the future... it is essential right now. If you're still stuck in the planning or research stages, it's time to pick up the pace because the future of Customer Service won't pause for outdated contact centers to catch up. Our Seamless Customer Service Guide gives you the insights you need to integrate AI and live agent collaboration to deliver extraordinary customer experiences. Get your copy 👉 https://bit.ly/41sxv4m #CustomerExperience #Automation #FutureOfCX #Humach
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“Stop worrying about what might go wrong, and start getting excited about what could go right.” – Tony Robbins Playing it safe won’t push you forward in 2025. It’s time to embrace CX innovation that truly benefits your contact center. With Humach's award-winning mAI Pilot, transform your what-ifs into why-nots and discover the impact AI can have on enhancing your #CustomerExperience. Let’s make things go right. Grab your Seamless Service Guide at https://bit.ly/49oWJ5C #AI #CX #Humach #CXInnovation
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We hope everyone had a wonderful Thanksgiving! 🍂 This season, we're thankful for the dreamers, innovators, and game-changers who spark meaningful change in everything we do. We’re especially grateful for our incredible #Humachians and the transformative possibilities AI technology continues to unlock. Here’s to shaping the future together! 💡 #Innovation #Humach #CX #Thanksgiving
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Your contact center can't win if it’s not in the game. Take the shot with mAI Pilot and score big for your #CX! ✅ AI + Human Collaboration ✅ Seamless Integration ✅ Low-risk, High Reward ✅ Proven Success Remember, you miss 100% of the shots you don’t take. Score with mAI Pilot today! 👉 https://hubs.li/Q02YCmHF0
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Concerned about AI mishaps affecting your customer experience? Our Award-Winning mAI Pilot AND AI-Certified Live Agents Have You Covered 🫵 Discover a comprehensive, low-risk approach to integrating AI into your contact center in just six months, brought to you by a trusted industry leader with 35 years of experience and over a decade of pioneering AI and automation solutions. Ready to see AI that truly makes a difference? Uncover the secret to our seamless customer service strategy 👉 https://hubs.li/Q02YxRQm0