As we wrap up another year, we want to say a heartfelt THANK YOU for trusting us with your complaints. The festive season is about spreading cheer, and at Handle My Complaint, we’re here to keep things merry by ensuring your product and service issues are handled with care and ease. 💪📦 May your holidays be filled with warmth, happiness, and problem-free moments. And if a complaint tries to steal your joy, don’t worry—we’re just a message away to help! 🤝 Wishing you a happy, stress-free holiday season,🎄✨ Jo and the HMC Team #Christmas | #MerryChristmas | #HappyHolidays | #HandleMyComplaint | #HMC
About us
Handle My Complaint is Australia’s most trusted complaint solutions service. We are 100% free and deal with 100+ companies across 1000+ brands. Over the past 10 years we’ve resolved more than 12,000 complaints, saving consumers more than $5.5 million. - We provide targeted insights for those who deal with consumers on a daily basis. - We help improve your business’s interactions with your valued consumers. - We will improve your operation and system efficiencies. - We assist in educating your consumers to build a stronger relationship. - We provide expert media commentary and advice on key consumer topics. - All of which helps improve your bottom line. Handle My Complaint was founded by Jo Ucukalo, who is a passionate advocate for consumers and a sought-after media commentator on issues affecting their rights. Our customers are Australians who may not know their rights regarding products and services they have bought. By the time they contact HMC they are generally angry or frustrated by the company’s complaints process and are looking for support to resolve the issue. We understand — and speak — the same language as your customers so we can help you deal with tricky situations. Find out how we can help you.
- Website
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http://www.handlemycomplaint.com.au
External link for Handle My Complaint
- Industry
- Consumer Services
- Company size
- 11-50 employees
- Type
- Privately Held
Locations
Employees at Handle My Complaint
Updates
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It’s the most wonderful (and hectic) time of the year, but missing or stolen parcels can dampen your holiday spirit. 😬 'Porch Pirates' are on the prowl, swiping packages from doorsteps across Australia. ☠️📦 The good news? You can take simple steps to outsmart them or recover your losses if it happens to you. Catch Jo on Channel 9’s Today show as she shares her top tips to keep your deliveries safe and what to do if your parcel is stolen. 💡 Watch the video now on YouTube 👉🏻 https://lnkd.in/gTx9vwu5 Don’t forget to like and subscribe for more updates and helpful tips! 👍🔔 #Channel9 | #TodayShow | #PorchPirates | #Missingparcels | #Deliveries | #HandleMyComplaint | #HMC
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Dealing with an Airbnb complaint? Start by reviewing the cancellation policy to know your refund rights. 📋 To strengthen your case, gather solid evidence: take screenshots of the listing and photos of the property, and save your communication with the host. 📸📧 Reach out to the host first; they may have a reasonable explanation or quick solution. If things don’t improve, escalate the issue to Airbnb support. ☎️ If things still aren’t working out, Handle My Complaint can help you take the next steps to get the resolution you deserve. 🤝 We have more tips on handling Airbnb complaints! Read our article 👉 https://lnkd.in/e_k3Eszy #Airbnb | #Airbnbcancellation | #accomodation | #accomodationissues | #travel | #traveldillema | #complaints | #HandleMyComplaint | #HMC
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Ever feel like your requests for help on social media vanish into thin air? 😵💫 No replies, no resolutions, just a flood of noise! 😔 At Handle My Complaint, we’ll help you cut through the chatter and connect you with the right people who can fix the problem—fast. 🚀 No more endless DMs, no more stressing about being ignored. Just efficient support, real solutions, and peace of mind. ✔📤 Become a member today 👉 handlemycomplaint.com.au #complaintsmadeeasy | #hasslefreeservice | #complaint | #consumerrights | #complain | #HMC | #HandleMyComplaint
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Planning your next Airbnb getaway? 🌍🛏️ But what happens if your host cancels your stay? 😱 Under Australian Consumer Law (ACL), you're protected from unjust practices, which includes unfair last-minute cancellations. ⚖️ You may even be entitled to compensation for extra costs, such as finding new accommodation or covering additional travel expenses. 💸 Don’t let a last minute cancellation ruin your trip! 🛑🔍 Check out our article to learn more about Airbnb’s cancellation policies, penalties, and your rights when a host cancels unexpectedly 👉 https://lnkd.in/e_k3Eszy #Airbnb #AirbnbCancellation #Accommodation #AccommodationIssues #Travel #TravelDilemma #Complaints #HandleMyComplaint #HMC
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Feeling overwhelmed by a rejected home insurance claim? Don't give up just yet! 😓 If your insurer won’t budge and you believe you're entitled to a payout, escalate the complaint to the Australian Financial Complaints Authority (AFCA) – an independent body that helps resolve financial disputes, including insurance issues. ⚖️ Before reaching out, make sure you've tried to resolve the issue directly with your insurer and have a clear idea of your desired outcome – whether it’s approval of your claim, an increased payout, or compensation. 📑 Gather all relevant documents to support your claim. Feeling stressed or injured? You can authorise someone you trust to handle the complaint for you, like Handle My Complaint, reducing your stress while ensuring your case is managed properly. 🤝 At Handle My Complaint, we're dedicated to helping consumers like you. We can take your complaint to AFCA and advocate on your behalf. Read our article for more tips on how to navigate the process and get the resolution you deserve 👉 https://lnkd.in/gs6SG9QD #homeinsurance | #homeaccident | #homeinsurancehelp | #homerepair | #home | #homeinsuranceclaims | #insurancecomplaints | #insuranceclaims | #insurancepolicy | #complaints | #HMC | #HandleMyComplaint
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Dealing with an insurance claim can feel like a never-ending battle, but sometimes, all it takes is the right help. 🤝 Meet Romantha Barron, who was on the verge of losing hope after her insurance claim for storm damage was rejected. 💔 She had been fighting with RAC for weeks with no luck, until she turned to Handle My Complaint. 🙌 With our support, Romantha's situation was turned around in just a few days. 😱 You don’t have to face a frustrating complaint alone. Join the growing number of people who have found relief with us. Become a member 👉 handlemycomplaint.com.au #complaintsmadeeasy | #hasslefreeservice | #complaint | #consumerrights | #complain | #HMC | #HandleMyComplaint
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Dealing with an insurance claim can feel like a never-ending battle, but sometimes, all it takes is the right help. 🤝 Meet Romantha Barron, who was on the verge of losing hope after her insurance claim for storm damage was rejected. 💔 She had been fighting with RAC for weeks with no luck, until she turned to Handle My Complaint. 🙌 With our support, Romantha's situation was turned around in just a few days. 😱 You don’t have to face a frustrating complaint alone. Join the growing number of people who have found relief with us. Become a member 👉 handlemycomplaint.com.au #complaintsmadeeasy | #hasslefreeservice | #complaint | #consumerrights | #complain | #HMC | #HandleMyComplaint
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Making a home insurance claim should bring you peace of mind, but many homeowners face rejection, with complaints to the Ombudsman at an all-time high. 📈 Even some flood victims from 2022 are still waiting for resolutions. 🌧️ But don't panic or hesitate to lodge your claim—you're paying premiums for a reason: to have a safety net when you need it most. 💪🏡 Whether you're dealing with floods, fire, storms, or theft, getting the right help is crucial. 👌 Our latest article will guide you through the claim process, from submitting the right paperwork to disputing a rejection. 📜 Read our article for essential tips on handling your home insurance claim 👉 https://lnkd.in/gs6SG9QD #homeinsurance | #homeaccident | #homeinsurancehelp | #homerepair | #home | #homeinsuranceclaims | #insurancecomplaints | #insuranceclaims | #insurancepolicy | #complaints | #HMC | #HandleMyComplaint
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Dealing with a home insurance claim? 📑 Understanding the process can make a big difference. The General Insurance Code of Practice outlines exactly how and when insurers must respond, ensuring all claims are processed in a "fair and reasonable way". 🛡️⚖️ Once you've lodged your claim, your insurer must respond within 10 business days. They might not have a decision yet, but they must contact you with an update or request more information. 📞📩 If a loss assessor or specialist report is required, they must inform you within 5 days. 📋 🚨 Not getting the support you need? Don't hesitate to escalate—ask for a manager, contact the complaints team, or let Handle My Complaint help keep things moving. Want our top tips for dealing your home insurance claim? 🏠📝 Our latest article breaks down what to do, from providing the right information to navigating deadlines 👉 https://lnkd.in/gs6SG9QD #homeinsurance | #homeaccident | #homeinsurancehelp | #homerepair | #home | #homeinsuranceclaims | #insurancecomplaints | #insuranceclaims | #insurancepolicy | #complaints | #HMC | #HandleMyComplaint