Grow Your Credit Union

🤝 What sets credit unions apart? Trust, education, and engagement. David Sussman, CEO of PFP Services, explains how it starts with educating your team. When they truly understand the conversation, they build trust with members. No sales, no push, just genuine engagement, education, and protection. 🔈 Listen to the episode here: https://lnkd.in/gVBPBvCc A huge thanks to PFP Services for sponsoring this episode. #engagement #creditunions #leadership

In this episode of Grow Your Credit Union, host Joshua Barclay guest co-host James McBride from Connects Federal Credit Union welcome David Sussman, CEO of PFP Services, to discuss key strategies that can drive growth and deepen member engagement. Together, they explore how thoughtful outbound marketing can outperform its dismal reputation, how reimagined cross-selling can truly serve members rather than merely pushing products, and why proactively reaching out—rather than waiting for members to walk through the door—is essential in today’s marketplace. A huge thanks to PFP Services for sponsoring this episode. Listen now on your podcast player of choice: Apple https://lnkd.in/eHVq5n7s Spotify https://lnkd.in/enQVW8d8 Amazon Music https://lnkd.in/eMbWc96h

🤔 Is AI part of your lobby experience yet? April Clobes, CEO of MSU Federal Credit Union shares how her team is integrating AI into more than just chatbots. 🔈 Listen to the episode here: https://lnkd.in/dFF9Jdrr #AI #creditunions #leadership

🤖 📈 Is AI just hype? Not according to the COO of Great Lakes Credit Union, Elizabeth Osborne. 🔈 Listen to the episode here: https://lnkd.in/gYYdnnPs 💬 What is your dream AI tool? #AI #creditunions #leadership

It’s important to remember that innovation isn’t just a buzzword—it’s a team effort. Without real action from leaders, even the best ideas can fail to take off. Listen to the most recent episode of Grow Your Credit Union to hear more insights from April Clobes, President and CEO, MSU Federal Credit Union. Apple: https://lnkd.in/eHVq5n7s Spotify: https://lnkd.in/enQVW8d8 Amazon Music: https://lnkd.in/eMbWc96h

AI promises big changes, but are credit unions buying into misconceptions that could hold them back? In the latest episode of Grow Your Credit Union, host Joshua Barclay and guest co-host Elizabeth Osborne, COO, Great Lakes Credit Union are joined by April Clobes Clobes, President and CEO of MSU Federal Credit Union to talk about these key issues: ✅ The truth about AI’s impact and practical use cases for credit unions ✅ How to navigate rate cuts with smarter strategies for members and balance sheets ✅ Why small, deliberate steps can lead to big progress in adapting to change Listen now on your podcast player of choice: Apple https://lnkd.in/eHVq5n7s Spotify https://lnkd.in/enQVW8d8 Amazon Music https://lnkd.in/eMbWc96h

🚗 📉 Still waiting for those car loans to pay off? Don’t hold your breath. Becky Reed breaks down a hard truth: credit unions need to rethink their loan strategies. 🔈 Listen to the episode here: https://lnkd.in/guhQMJCy 💬 How is your credit union tackling these shifts? #leadership #creditunions #autoloans

⛔️ 🚗 💼 When the vehicle market slows down, what’s next for credit unions? Jon Hernandez CEO of CalCom, Mattel, and Nikkei Credit Unions, talks about new opportunities like small commercial loans to adapt beyond the vehicle market. 💬 How is your credit union diversifying its lending strategy? #creditunions #autoloans #smallbusiness

🎙️ New Episode 🎙️ Joshua Barclay and Becky Reed sit down with Jon Hernandez, CEO of CalCom, Mattel, Nikkei & Mabuhay Credit Unions. This episode tackles: 🚗 Declining Auto Loans 🏦 The Quest for Deposits 🧐 Succession Planning Click to read the highlights and key takeaways of the episode. 👉 Don’t miss out—listen now! https://lnkd.in/gexdidm3 #autoloans #CreditUnions #SuccessionPlanning

✈️ Traveling this Thanksgiving? 🙏 We have the perfect companion, our 3 most popular episodes! 🎧 🍂 We hope you have a happy Thanksgiving & travel safe. ❤️ ❤️ 1️⃣ Guest: Nolan Waltman, EVP & COO First Service Credit Union Episode Link: https://lnkd.in/grJaRgPz 2️⃣ Guest: Elizabeth Osborne, COO & CIO, Great Lakes Credit Union Episode Link: https://lnkd.in/ehMTjE5G 3️⃣ Guest: David Tuyo, President/CEO, University Credit Union Episode Link: https://lnkd.in/gaG7_MGJ Or visit https://lnkd.in/eMu8xHAU to explore all of our episodes— each featuring relevant topics, outstanding guests, and valuable insights you won’t want to miss.