Motivate

Sales reps are up to their ears in data, trying to figure out who to call, what to offer and when to check in. It’s like trying to find treasure without a map: time-consuming, frustrating and a little demoralizing.  But imagine if, every morning, your sales reps walked in and found a ready-made task list, courtesy of AI. Here are 6 things AI can do to turn your sales team into a productivity powerhouse: ✅ Pinpoint cross-selling and upselling opportunities ✅ Catch potential customer churn before it becomes a breakup ✅ Prioritize sales tasks ✅ Customize quotes ✅ Generate reorder reminders ✅ Pass along real-time market insights Read more from Justin J. Johnson in his latest post for DSG: https://lnkd.in/g8tYaapA

Check out my interview with Justin J. Johnson, founder and CEO of Motivate. He is a technologist working on the challenge of using AI to help make customer service representatives more efficient by automating the quote/order process. As you will hear in our conversation, these tools are getting so much more advanced every day. The more the AI reads this unstructured data (emails, texts), the better it becomes at matching what customers call an item to what the distributor calls the item in their ERP catalog. This automation will free up the customer service professional to spend more time on human interactions and revenue producing activities. https://lnkd.in/guSi_6je #AIforDistributors #technologysolutions #workplaceefficiency

Each year, we survey distributors on their use of ecommerce. Our resulting report, authored by Jonathan Bein, is a leading benchmark for adoption and drivers of ecommerce in the industry. 📢 The 2024 report is now available. 📢 We saw a lot of improvement this year around adoption and maturity. But many distributors have a long way to go to make ecommerce work as part of a broader omnichannel strategy. About a quarter of distributors in our survey are extremely or very satisfied with their ecommerce ROI, which was up from last year but still low overall. Get the full report now: https://lnkd.in/gw4-BuxJ Thank you to our sponsors: Epicor, ECI EvolutionX and Motivate