We’re honored to share that we’ve been named a finalist for the Best Retail Insights Award by the Vendors in Partnership Awards! 🌟 This recognition showcases the dedication, passion, and hard work our team puts into supporting our customers every day. The award ceremony takes place on January 10, 2025—thank you for being part of our journey! 🔗 https://lnkd.in/gCfB_At9 #VIPAwards #VIPFinalist #VIPAwardFinalist
First Insight, Inc.
Software Development
Warrendale, PA 12,170 followers
The AI-Powered Decision Engine for Customer-First Products
About us
Founded in 2007, First Insight transformed retail decision-making by combining AI, predictive analytics, and human insight. As a leader in human-AI collaboration for over 17 years, First Insight has empowered brands—including Under Armour, Woolworths, Family Dollar, Kohl’s, and Francesca’s—with actionable Voice of the Customer (VoC) insights to anticipate shopper preferences, launch winning products, and optimize strategies. Today, First Insight leads the industry in AI and generative AI applications for retail with its proprietary Value Score™, which directly impacts financial outcomes like increased sales, higher margins, and reduced markdowns. By blending human creativity with AI-driven analytics, First Insight helps companies eliminate guesswork, enhance customer satisfaction, boost profitability, and stay competitive. Committed to driving sustainable growth, First Insight is transforming how retailers engage with and understand their customers. Fun Fact: 98% of our customers would recommend First Insight We asked them why, and here is what they shared: -Industry-Leading Technology -Actionable Data -Proven ROI -Speed & Scale -A Better Signal -Start at Any Level & Expand -Global & Mobile Reach We take pride in highlighting our consistent endorsements from renowned industry analysts, including Forrester, IDC, and Gartner, spanning more than 15 years.
- Website
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https://www.firstinsight.com/
External link for First Insight, Inc.
- Industry
- Software Development
- Company size
- 51-200 employees
- Headquarters
- Warrendale, PA
- Type
- Privately Held
- Founded
- 2007
- Specialties
- Software, Retail, SaaS, Predictive Analytics, and Experience Management
Products
Locations
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Primary
2000 Ericsson Drive
Suite 200
Warrendale, PA 15086-6507, US
Employees at First Insight, Inc.
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Ed Schmults
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Joydeep Haldar
Chief Operating Officer | Managing Director - P&L | Business Development - Large Deals | SVP - Customer Success | Digital Transformation - Analytics…
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Bill Sussman
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Grant Graham
Experienced Merchandise Planning, Assortment Planning Solution Architect || Project Management || Team builder
Updates
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𝗧𝗵𝗶𝘀 𝗪𝗲𝗲𝗸'𝘀 𝗥𝗲𝘁𝗮𝗶𝗹 𝗥𝘂𝗻𝗱𝗼𝘄𝗻: ☑ From Insights to Action: M&S Expands With First Insight ☑ Bubbling Up Success: Data Shapes New Beverage Line ☑ NRF 2025: Smarter Retail Starts Here ☑ The 10 Biggest Retail Trends in 2025 Check out our latest Insight Scoop, below! ⬇️ 🍨 𝐒𝐮𝐛𝐬𝐜𝐫𝐢𝐛𝐞: https://bit.ly/42w4Euo
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In his latest Forbes blog, Greg Petro, CEO of First Insight, explores why the EV boom is hitting a roadblock. Despite the early hype, consumers are holding back—citing concerns over cost, charging access, and reliability. The result? Many EV owners are wishing for their gas cars again, and interest isn’t turning into action. The takeaway for automakers: success comes from listening to what customers really want—and delivering it at the right price. Plug In to the Full Story. ⬇️
Electric Vehicle Boom Is (Predictably) Out of Gas
First Insight, Inc. on LinkedIn
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Exciting news! Our expanded partnership with Marks and Spencer is making waves, with coverage in WWD, Chain Store Age, Customerland, Decision Marketing, and amongst others. Explore the buzz here 👇 🔗 https://bit.ly/468vF7M
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First Insight, Inc. reposted this
Fun night with the First Insight, Inc. Team!!
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𝗧𝗵𝗶𝘀 𝗪𝗲𝗲𝗸'𝘀 𝗥𝗲𝘁𝗮𝗶𝗹 𝗥𝘂𝗻𝗱𝗼𝘄𝗻: ☑ Fast Fashion's Hidden Cost to Retail ☑ Loyalty Drives Impact This Season ☑ Holiday Pajamas: Insights That Delivered ☑ What Sets First Insight Apart? Find Out at NRF 2025 ☑ We’re Seeing a Much More Discerning Customer Check out our latest Insight Scoop, below! ⬇️ 🍨 𝐒𝐮𝐛𝐬𝐜𝐫𝐢𝐛𝐞: https://bit.ly/42w4Euo
Fast Fashion's Hidden Cost to Retail
First Insight, Inc. on LinkedIn
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First Insight, Inc. reposted this
UK retailer Marks and Spencer expands First Insight, Inc. tie up to include entire clothing and home business #retailtech #retailtechnology Richard Price Greg Petro https://lnkd.in/g8Kd5nsu
Marks and Spencer expands First Insight tie up to include entire clothing and home business — Retail Technology Innovation Hub
retailtechinnovationhub.com
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First Insight is proud to expand our partnership with Marks and Spencer, transforming all Clothing & Home categories by putting the customer at the center of every decision. “For M&S, human-AI collaboration is a strategic advantage, enabling us to bring the Voice of the Customer into every product decision. This ensures M&S consistently meets shopper needs and launches products that truly excite and inspire,” said Greg Petro, CEO of First Insight. Read the full press release: https://bit.ly/49tj3v5
First Insight Expands Partnership with M&S to Drive Digital Transformation and Customer-Centric Growth Across All M&S Clothing & Home Categories
firstinsight.com
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First Insight, Inc. reposted this
💫 Dare More, Learn More: How trust and the lessons of failure leads to organisational & individual success💫 Ah, failure. That splendidly humbling yet oddly liberating force we so often shy away from discussing. Yet, in truth, it is failure—rather than triumph—that quietly underwrites every great success story. In my conversation with Giny Boer, former CEO of C&A and IKEA Executive, we delved into how the most exceptional leaders and businesses embrace failure as an irreplaceable teacher. When you foster a trust-based culture, where mistakes are not hushed but openly explored, something magical happens: people dare more and learn more and that drives exceptional results. It’s in this environment of trust that failure transforms from a source of frustration into a font of wisdom. The great irony? Those who achieve excellence do so not by avoiding failure, but by engaging with it—time and time again—with curiosity, humility, and courage. So here’s the question: do you see failure as a finality? Or as an invitation to grow? 🎥 Watch the clip and discover why daring more, learning more, and trusting in the journey can take you further than you ever imagined. #Leadership #TrustCulture #ThoughtLeadership #TheCrowdPodcast #BusinessPodcast First Insight, Inc.