BugZero

As the holiday season kicks off, so does DORA compliance! Huge thanks to Richard Rivett for his guest blog on how financial institutions can (and must) prepare for the Digital Operational Resilience Act (DORA). Don’t skip this holiday treat - Richard’s take on managing third-party software risks is a must-read. Ready to level up your DORA strategy? Not sure what DORA is? Dive in: https://lnkd.in/gdNnNmWF #BugZero #MetricStream #OperationalRisk #DORA #OperationalResiliance #VendorBugs 

The survey on operational resilience just in time for the New Year! We came across “The State of Resilience 2025 Report” and it’s a great read for anyone focused on reducing the impact of IT outages. Download it here: https://lnkd.in/g6gHP5ZT Key Highlights (but there’s no spoilers 😊) - 100% of technology executives surveyed say their company lost money due to outages in the past 12 months.  - 53% of Banking and Financial Services companies report weekly outages or service interruptions.  - 36% of outages were caused by (non-security) software issues, while 33% resulted from third-party service failures. This report provides sobering insights into why outages happen and how organizations can take proactive steps to strengthen operational resilience. #OperationalResilience #ITOutages #BusinessContinuity #TechnologyLeadership #ResilienceMatters #BugZero 

In case you missed it, Richard Rivett's guest blog shines a light on the hidden dangers of overlooked software defects—reminding us that mundane bugs often cause the biggest disruptions. Thank you, Richard, for taking the time to share such sharp and timely insights.    See why addressing these risks is vital to operational stability: https://lnkd.in/gdNnNmWF #BugZero #MetricStream #OperationalRisk #VendorBugs 

We’re excited to share an important guest blog by the impressive Richard Rivett! He breaks down why operational resilience isn’t just about cybersecurity—it’s about every layer of your tech, from infrastructure to software. Thank you, Richard, for highlighting how hidden risks, like software bugs, can make or break resilience.  Don’t miss his insights on building a stronger, more resilient future: https://lnkd.in/gdNnNmWF #BugZero #MetricStream #OperationalRisk #VendorBugs #OperationalResiliance

The EU’s Next Big Compliance Challenge: Digital Safety We’ve all seen the impact of #GDPR, #NIS2, and #DORA—now get ready for the fourth foundational corner of EU digital governance: the Directive on Liability for Defective Products. While the Directive’s enforcement might seem far off (<2yrs), its implications are clear. If your organization relies on third-party technology, the time to revisit existing SLAs, contracts, and your own quality control is now. Click here to read more: https://hubs.ly/Q02ZtLfB0 #EUCompliance #DigitalSafety #SoftwareLiability #BugManagement #ThirdPartyRisk #TechRiskManagement #FutureOfCompliance #BugZero

Avoid Third-Party Software (Rotten) Easter Eggs Non-security (operational) bugs in third-party software are just as able to cause outages and disruptions. Eliminate duplicative third-party software testing with BugZero's Operational Defect Database: the no-fee, registration-free service with access to over 2 million crowd-sourced and vendor-verified bugs. https://hubs.ly/Q02XcQf60 #ThirdPartySoftware #BugTracking #ITRiskManagement #OperationalResilience #BugZero

DDoS isn’t the only way to bring a system to its knees Sales productivity took a hit across the globe in early October due to a non-security glitch inside Salesforce. Users experienced a global outage due to misconfiguration, preventing core application servers from starting up. This 8.5 hour disruption led to significant operational challenges. This is just one example that security exploits are by no means the only root cause behind outages and a tough reminder that there are hazards of thinking too narrowly about operational risk. https://hubs.ly/Q02Xcxxf0 #TechDisruption #BugZero #OperationalBugs

Curious how a healthy CMDB and BugZero can protect your enterprise and boost ServiceNow ROI? For IT organizations using ServiceNow ITSM and ITOM, a healthy, up-to-date CMDB is crucial to operational efficiency, risk mitigation, and service quality. But maintaining the CMDB is an ongoing process, and, despite their best intentions, organizations can fall behind on that maintenance. The good news? BugZero offers one more incentive to keep your CMDB healthy by further leveraging that same information to identify third-party operational bugs before they cause outages or compliance issues. Read the full blog to explore how to protect your organization from third party operational bugs and get (even) more from your ServiceNow investment. https://hubs.ly/Q02Y77zg0 #ITServiceManagement #CMDBHealth #ServiceNow #DigitalResilience #BugZero #ITOM #OperationalResilience #ThirdPartyRisk #ITOptimization #CSDM

The best third-party software testing requirements are no testing requirements Software testing is time-consuming and resource intensive. Leverage BugZero's ODD to identify known issues in third-party software, jumpstarting testing by eliminating redundant efforts and enhancing efficiency. This no-fee, registration-free resource is available here: https://hubs.ly/Q02XcQ2X0 #SoftwareTesting #Efficiency #ITOperations #BugZero #TechSolutions

Third party bugs don’t just crash systems – they can slow migrations too. Third-party software bug risk can extend beyond causing outages and disruptions; they can also delay critical upgrades and migrations, leading to significant financial repercussions. For instance, Zimmer Biomet's transition to a new SAP enterprise resource planning (ERP) system encountered complications, resulting in production issues and delayed shipments. This disruption is projected to cause a 1% revenue decline for the year. Consequently, Zimmer Biomet's stock fell nearly 9%, reversing prior gains and contributing to a year-to-date decline of approximately 14%. https://hubs.ly/Q02XcFsw0 #TechDisruption #BugZero #OperationalBugs