Enlighten Operational Excellence

We helped our client to keep quality high and optimize operations capacity. The outcome was a significant boost in throughput, which effectively minimized backlog and lowered labor costs. View the case study and download now: https://bit.ly/3ZR36LT #operationalexcellence #leanoperations #efficiencyexperts

Continuous improvement and new transformative technologies are not contradicting. The correct CI approach allows organisations to harness the capabilities of new tools and technologies more effectively. With the appropriate CI skills, leaders can guide their teams to take a proactive approach to improving processes and removing waste, which will deliver results sooner. Read here: https://lnkd.in/gDiGgdX7 #continuousimprovement #skills #leaders

What does sustainable continuous improvement look like? Our six elements of sustainable CI empower business leaders and teams with actionable information that gives deep insight into daily performance. The metrics and planning are the backbone that enables managers at all levels to truly transform the business. Learn more: https://bit.ly/3ZCedHk #metrics #insights #problemsolving

The promise of streamlined operations is compelling, with BPM solutions offering a sophisticated array of capabilities well-suited to the back office. Leaders must understand that waste and inefficiencies are required to achieve successful BPM implementation. First, we recommend analysing how much waste is embedded in business operations and its sources. Download this whitepaper to learn the major sources of waste and inefficiency: https://bit.ly/3CNWXak #IndustryNews #BPM #OPEX

For businesses with back-office processing and contact center operations, measuring and optimizing productivity is important. Why? Better customer service and reduced administrative processing costs. Learn more about our track record of proven results in just 20 weeks: https://lnkd.in/gTWd6peu ?utm_source=linkedin&utm_medium=social&utm_campaign=dec_post_2024 #backoffice #contactcenter #productivity  

Are you a leader or a CI leader? A continuous improvement (CI) skillset is essential for today’s business leaders. Why? It can effectively unite the team around a shared purpose, fostering a culture of continuous growth and achievement. Embark on a journey of constant improvement now: https://bit.ly/4976dT7 #ContinuousImprovement #Leaders #Skills

Is your organization embracing continuous transformation? While closely linked to continuous improvement, continuous transformation focuses on three key pillars outlined by Harvard Business Review: adopting an agile mindset, using aspirations to constantly challenge the organization, and embedding transformation into the operating rhythm. Discover how Dell Technologiessuccessfully implemented this approach to thrive in a fast-paced environment. Learn more: https://bit.ly/3RiVwoF #CI #ContinuousTransformation #IndustryNews

What is the relationship between people and data? When given access to the right tools, people provide incredible returns. Today, data is an essential tool. By leveraging data, CEOs can expect significant improvements in efficiency, cost reduction, and accuracy. Explore the 5 benefits of big data to learn more: https://bit.ly/3Zqf8M3 #BigData #Efficiency #OperationsCosts

What could your business accomplish with a productivity gain of 20%? Our client, a healthcare fund with over 60,000 members, wanted to understand the staff resourcing needed to enable business growth. After 22 weeks, they improved productivity through process improvements and effective management skills. Learn more about their impressive results: https://bit.ly/4i22Xwp #CallCenter #Productivity #ProcessImprovements

Discover the future of management training with Enlighten Institute – where innovation meets empowerment! The Enlighten Institute of Management (EIM) empowers managers and team members with the essential tools, programs, and competency testing to thrive in the future. Complete our program and earn the prestigious Enlighten OPEX Accreditation, featuring simulations, online modules, and expert-led sessions. Ready to elevate your skills? Sign up today: https://bit.ly/48qTZnX #Leadership #ManagementTraining #OPEXAccreditation #ContinuousImprovement